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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
IRA rollover This was my first time to rollover my IRA, but they made it a very easy to follow step by step process with very good communication along the way.
Business response:
Thank you for choosing us! Please reach out to us for any additional questions or concerns.
I want to learning more about investment I want to learning more about investment
Business response:
Thank you, Chuc!
Just signed up with I TrustCaptal Just signed up with I TrustCaptal, and had 2 clerical issues to remidy. E-mailed Jimmy with Costomer Support, and in no time he responded with answers. What a nice suprise, not to wait hours or days to get a response to fix my issues. Thanks Jimmy!
Business response:
Our CX team goes above and beyond, especially Jimmy! Thank you, George!
Great customer service Great customer service! Evan Schroeder has always been very responsive and had the answers I needed.
Business response:
Thank you, Mark! Please reach out to us if you have any additional questions or concerns!
Jimmy Nguyan was very professional and… Jimmy Nguyan was very professional and helpful.
Business response:
Professionalism is what we strive for. Thank you, Lawrence!
Had a couple questions about signing up… Had a couple questions about signing up and spoke with Mitchell, really good response time and very helpful
Business response:
We appreciate you sharing your awesome experience with Mitchell! He goes the extra mile! Thank you, Mark!
The commission fee is quite high per… The commission fee is quite high per trade! That's the only opinion i can give.
Business response:
Hi Quan, Thanks for joining our community. Our 1% buy/sell fee is our only fee, and it's the most competitive in the Crypto IRA space.
I believed the money to fund the… I believed the money to fund the account would be in the form of an automatic transfer(like with Coinbase). Because I was unaware a wire to transfer funds was required, I missed my 2021 contribution. I can’t blame you completely, however, since the money to fund it was languishing in a checking account just waiting for me to use it for this purpose since December, ‘21.
Business response:
Hi Gerald, We are sorry you had this experience. Given you selected 'Wire' on your funding options, you needed to initiate directly from your bank or bank's website. We alternatively have an ACH option that allows clients to link their bank accounts via Plaid for automatic withdrawals.
I am a happy customer I am a happy customer. Stephen Love helped me and answered all my questions. He gave me excellent service and support. Than you very much Stephen :)
Business response:
We're grateful to have you, Arturo! Thank you for choosing us!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,603 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 8:00 a.m.