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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
iTrustCapital Customer Support Chad V. was extremely helpful with expediting my request and answered all of my questions. He was very patient and knowledgeable. iTrustCapital customer service is one of the best experiences I have had with a company in the past decade!
Business response:
Thank you, Jason! We appreciate your kind words about Chad.
Brenden was completely helpful. Brenden was knowledgeable, completely helpful, and friendly. It is great that when I call with questions, that the calls are answered as soon as possible with a human being--not a stupid recorded phone tree or an unfriendly computer. Your customer service is top-notch!
Business response:
We appreciate your kind words and are thrilled to hear about your positive experience with our customer service team.
Great technical assistance Stayed on phone to troubleshoot my problem.
Business response:
We appreciate you taking the time to leave a review. We're glad to hear that we were able to assist you with your issue.
Julian was awesome today as he has been… Julian was awesome today as he has been since I opened my account. Very helpful and explained everything! Great experience…again! Thank you Julian
Business response:
Thank you, lloyd! We're thrilled to hear you had such a positive experience!
Alex was Awesome Alex was Awesome! I had multiple issues I created my self , I.E. user error . Alex walk me through everything fast and efficiently, my best customer experience by any bank. Thank you
Business response:
Thank you, Erik! We're thrilled to hear about your positive experience with Alex.
Warm and professional Shawn was professional and informative. It can be nerve wracking when it comes to opening new investment accounts but he was warm, courteous, and very patient. Thank you.
I had a great user experience with…Stacy Liu I had a great user experience with Stacy Liu . She was able to change my phone number. Thank you Stacy Liu !
Business response:
We're so glad to hear you had a positive experience with Stacy Liu. We appreciate your kind words and will share your feedback with her.
Highly recommend Chad Chad was friendly, professional, and extremely helpful.
Business response:
Thank you, David! We appreciate you taking the time to share your feedback.
Very helpful and knowledgeable Very helpful and knowledgeable. Appreciate the response time and the ability to talk with an actual person.
Business response:
Thank you, Brad! We appreciate your kind words and are glad you found our team helpful and knowledgeable.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,293 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.