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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I recommend iTrustCapital The folks I've worked with have been great. I'm opening up another account. JHC
Business response:
That's great to hear, Jeffrey! Thank you!
issues verifying email Had issues with just verifying email to begin an account. I contacted customer service and received a personalized email asking about the problem right as they opened Monday morning. It took all day looking into it but I was not left in the dark.... that's huge! By evening I still had this problem. While typing back to support after the latest fail attempt, suddenly, at the critical impass moment, RING! Yup, it was Calvin to the rescue. He was ridding a white horse of professionalism, patients and upbe... read more
Business response:
Thank you, Barry! Glad to hear that Calvin resolved the issue! He's the best!
Seamless and Painless Process Easy to make the change.
Business response:
Thank you!
The iTrustCapital team that I've dealt… The iTrustCapital team that I've dealt with has been exceptional. A very easy, simple process, and their customer service onboard documentation is well designed and easy to follow. Highly Recommended.
Business response:
We appreciate the kind words, Tony! Thank you!
Excellent customer service Excellent customer service
Business response:
Thanks, Peter! Enjoy!
Shawn Noad was amazing Shawn Noad was amazing. He provided excellent customer support. He was knowledgeable, friendly, and very helpful in providing information about the website. I felt at ease with my new investment, as he came across trustworthy and honest. He also made himself available by sharing his company email in case I ran into any problems. This was so important to me.
Business response:
Thank you for sharing your positive experience with us! Shawn goes above and beyond!
Simplicity at its best Simple, easy, sending reminders and follow ups great experience. You guys rock!
Business response:
Thanks, DK! You rock!
Great customer service but lagging in technology Great customer service and a very powerful product. I am waiting for many needed updates on the technology end and the ability to contribute any dollar amount (currently $1000 min) and they need to increase the speed of ACH transactions which are currently taking two weeks.
Business response:
Thanks for the feedback on this, Jeff. We will continue to develop our ACH deposit option with the goal of lowering minimums as soon as possible.
ItrustCapital Best Customer Service Ever Sharon Kim was absolutely amazing. I needed help getting setup with a new retirement account. She was knowledgeable, very quick to answer my questions, and was just overall a great customer service representative. Because of her, I highlight recommend ItrustCapital.
Business response:
Thank you for choosing us! You're right, Sharon provides high-class service to clients!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,653 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 8:00 a.m.