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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Kudos to Grace, Francisco, Chris and Others who helped me Navigate… Francisco and Chris helped me navigate the submission to process my Rollover quickly. They both were helpful and knowledgeable, exemplifying great customer service and customer care. Additionally, Grace who persisted to reach out to me to give me heads up on a transaction, which I plainly missed. Sorry, if I missed anyone who helped me these last few days. Kudos to you as well. Definitely an attentive and supportive itrustcapital team.
Business response:
Thank you! We're so glad Francisco, Chris, and Grace provided attentive and knowledgeable support throughout your rollover process. Feel free to reach out with any additional questions.
I had a great experience with Joshua C I had a great experience with Joshua C. We were back and forth for about a week. He guided me through everything I wasn't able to do on my own. He was very patient with me. I could never have done this without him. He was polite, very knowledgeable and he made, what was frustrating to me, a whole lot easier. I thought he was awesome.
Business response:
Thank you! We're glad Joshua was able to provide knowledgeable assistance. Feel free to reach out to us with additional questions.
Romeo called me to verify my transfer request Romeo called me to verify my transaction information. I erroneously duplicated my transaction whereas money could have been taken from my account. He was able to delete the second request before the money was taken from my account. I appreciate the follow up and the customer service.
Business response:
Thank you, Dana! We're glad Romeo was able to assist with your transaction issue. Feel free to reach out with additional questions.
Aniah excellent customer service Spoke with the representative Aniah . I was looking to get some information resolved regarding a rollover and making sure that the funds had reachedI ITRUSTCAPITAL. The representative Aniah was very helpful. Very knowledgeable. I appreciate him taking the time to go over the things that I needed to do to make sure that this would be a smooth transition. He was very professional, very courteous and very patient.
Business response:
Thank you, James! We're glad to hear that Aniah provided knowledgeable support while helping with your rollover. Feel free to reach out with any additional questions.
Outstanding service thank you. Outstanding service thank you.
Business response:
Thank you for the positive feedback, Alcalli!
Jonathon Jonathon, was very accurate knowledgeable to work with. I need to still follow up.
Business response:
Thank you, Jeff! We're glad Jonathan was able to assist you. Feel free to reach out to us with your follow up.
Jett was awesome in giving me the… Jett was awesome in giving me the information I needed
Business response:
Thank you, Joan! We're glad Jett was able to assist you. Feel free to reach out to us with additional questions.
Extremely patient & helpful service I received some extremely patient & helpful service by Rafael as he was very kind and professional in answering all my questions.... iTrust Capital is a company to be appreciated! Thanks!
Business response:
Thank you, Abdiel! It's good to know Rafael was able to assist you with your questions. Feel free to reach out to us with any further questions.
Extraordinary Service Major distinguishing feature is your companies Extraordinary avalibility for human agent. Equally important, from my experience with you, your human agent, in this case Rafaelle, was knowlegeable, responsive and got it done. Thank you! Marc Sklar
Business response:
Thank you, Marc! We're glad Rafael was able to assist you and get the task done. Feel free to reach out to us with additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 19,541 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.