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iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Great service Great service! Shawn and Danielle were very helpful getting my IRA transferred. They kept me informed and always responded quickly to my emails as the transfer was being processed.
Business response:
We're happy to hear Shawn and Danielle were very helpful with your IRA transfer. Thank you for the kind review, John!
Awesome Customer Service! Jimmy Herrera was super helpful with my needs while transferring my Roth IRA to iTrust. Funds were available to trade within 3 business days of my initial request. So far, an awesome customer experience!
Business response:
Thanks, Taylorb.u! Jimmy is outstanding!
Danielle from the client support… Danielle from the client support department responded very quickly to my inquiry with all the information I needed. And she followed up with a phone call to make sure I got the information I requested. Refreshingly responsive and effective customer service.
Business response:
We strive to provide the best client experience, especially Danielle. Thank you for your review, Paul!
Very easy to set up Very easy to set up, and very easy to use!
Business response:
Thank you for choosing us, Karen!
Great Retirement Great Retirement. The only Problem that I have is you can't deposit directly from your bank account. You either have to wire the money or mail a check and it can take 2 to 3 weeks
Business response:
Thank you for your review, David. Regarding your comment, we will be implementing a new and more accessible deposit function on our platform soon. Stay tuned!
Love it So Far! So far, so good! Easy to set up, easy to fund -even by mail - and easy to rade on. I couldn't be more pleased. No if I could just up the contribution limits somehow... lol
Business response:
Thanks, Sean! Have fun on the platform.
New rollover of my 401K I am fairly new to investing with iTrustCapital, so I can only comment on the process and help. The process is a little murky, but that is more to do with regulations. Once I contact my old 401k...I was able to initiate the process. I reached out a few times, and every time someone responded pretty quickly to help me understand what I needed to do!
Business response:
Thank you for choosing us, and welcome! Please reach out to us if you have any questions and concerns.
Excellent Company! ITrustCapital has been a pleasure to deal with. They are very efficient and quick in getting you all the documents and information that you need. Email response times are great. You never need to worry about getting your important questions answered. Their customer service is great and readily available. I recently dealt with Mark Morales, who was extremely professional, helpful and knowledgeable. He was immediately ready to help in any way possible. He was a great listener and represented the company well... read more
Business response:
Thank you for sharing your awesome experience working with Mark. We pride ourselves on timely communication and professionalism. Thanks for choosing us!
Excellent Client Experience/Customer Service Client Experience Specialist Adam Fote was extremely responsive and knowledgeable about all the products and services when I called to inquire about how best to open different types of IRA accounts with iTrustCapital. With Adam's guidance, the process was quick and easy. He was able to answer all of my questions and even waive an account fee when I opened a second account with iTrustCapital. Needless to say, I am most appreciative!
Business response:
Thank you so much for sharing your positive experience working with Adam! We take pride in providing the best service for our clients. Enjoy!
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 7,675 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.