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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Best Customer Service I’m not good with electronics but the agent who helped me make it easier for me. I followed his directions, he is very knowledgeable of what he is doing and respectful. Jett was the customer service representative who helped me out and we need more people like him
Business response:
Thank you, Latu! We’re so glad to hear that Jett made the process easier for you and provided knowledgeable, respectful support every step of the way. We truly appreciate your kind words.
Francisco called me right away when I… Francisco called me right away when I first opened my account and introduced himself and guided me through the process of getting my IRA transferred from another broker. He is very professional and knowledgeable.
Business response:
Thank you! We're so glad Francisco was able to assist you right away with your transfer. Feel free to reach out to us with any additional questions.
Francisco from iTrustcapital was… Francisco from iTrustcapital was excellent as always. He gets a 5 star rating. He is always able to help me and resolve any issues that I may have.
Business response:
Thank you! We're glad Francisco was able to help resolve your issues. Feel free to reach out to us with any additional questions.
Excellent phone support! After a few delays getting funded that were caused by my previous custodian…Romeo helped me wrap my rollover up in heroic and rapid fashion. Excellent.
Business response:
Thank you, Adam! We're glad Romeo was able to assist with wrapping up your rollover. Feel free to reach out to us with any additional questions.
PERSONABLE AND PROFESSIONAL PERSONABLE AND PROFESSIONAL
Business response:
Thank you for the positive feedback, Teren!
Romeo was extremely helpful and… Romeo was extremely helpful and courteous and very professional today regarding my inquiry today!
Business response:
Thank you, Charles! We're glad Romeo was able to assist you with everything.
I was having an issue creating my account I was having an issue creating my account (admittedly due to my own confusion) and called iTrust Capital. I waited only about 10 seconds before Julian answered. I must say, Julian was professional, patient, and cordial; he resolved the problem very quickly. Great customer service; thank you Julian.
Business response:
Thank you, Avi! We’re so glad you reached out and that Julian was able to step in quickly to help. Providing professional and friendly support is what we strive for, and it’s great to hear he resolved the issue efficiently.
I have been with Itrust since 2020 I have been with Itrust since 2020. I’m happy to see how far they have come throughout the years! Francisco and the other team members have been great at assisting me with answering my questions and assisting me navigate through the updated app! Thank you!
Business response:
Thank you, Luan! We truly appreciate your continued trust and loyalty since 2020. We’re glad to hear Francisco and the team have been helpful in answering your questions and guiding you.
Thank you Francisco for all your help… Thank you Francisco for all your help you have made my experience so far easier for me!
Business response:
Thank you, April! We're glad to hear that you had such a positive experience Francisco.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,574 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.