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iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 5:00 p.m. | |
Tue | 7:00 a.m. to 5:00 p.m. | |
Wed | 7:00 a.m. to 5:00 p.m. | |
Thu | 7:00 a.m. to 5:00 p.m. | |
Fri | 7:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Stacy Liu was very patient and helpful. Stacy Liu was very patient and helpful.
Business response:
Thank you, Joe! We appreciate your kind words about Stacy. We're glad to hear that she was able to provide you with a positive experience.
Bryce was very friendly Bryce was very friendly, helpful & professional!
Business response:
We're so glad to hear that you had a positive experience with Bryce. We strive to provide excellent customer service and appreciate your kind words.
Beneficiary support. Thanks Jett. 👍 For the clarity on my beneficiary, Side of my account.
Quick to answer my call Quick to answer my call, knowledgeable and great customer service. Andrew answered all my questions and walked me through the system on how to transfer money to my account. Super easy. Very professional.
Business response:
Thank you, Terri! We appreciate your kind words and are thrilled to hear about your positive experience with our customer service team.
“An Excellent Experience with Ayrton” I recently had an excellent experience with Ayrton over telephone inquiry. Ayrton responded to my questions in a very professional, clear, concise, courteous, prompt, and in detailed manner. He listened patiently to all my questions and without hesitation provided me with appropriate answers. I can’t ask for a better experience ! Thank you Ayrton !
Business response:
Thank you, Happy Customer! We value your feedback and will share it with our team.
Josh fit me in for a video session a… Josh fit me in for a video session a day early! Great service! Thanks again Josh!
Business response:
Thank you, Rick! We're so glad to hear you had a positive experience! We appreciate you taking the time to share your feedback.
Josh was super helpful on the handling… Josh was super helpful on the handling of my disbursement request. Prompt, professional and polite! Appreciate the great help!
Business response:
Thank you, Jesse! We strive to provide excellent customer service and appreciate your kind words.
Great customer service … Bryce Nielsen and Shawn Noad of TrustCapital provided friendly and fast customer service to me today to correct a mistake I made moving my recent contribution of $2,000 from 2024 to 2025 contribution year. The transfer was literally done in minutes! Also when I accidentally disconnected our phone call, Bryce immediately called me back to pick up where we left off. That so rarely happens and was greatly appreciated! Thanks so much for the great customer service!
Business response:
Thank you, Susan! We are so happy to hear about your positive experience. We strive to provide exceptional customer service and are thrilled to know that Bryce and Shawn were able to assist you quickly and efficiently.
Jonathan did a great job helping me… Jonathan did a great job helping me navigate the set up. I highly recommend him.
Business response:
Thank you, Leigh! We're thrilled to hear about your positive experience!
iTrustCapital has a 4.9 star rating with 9,929 reviews.
iTrustCapital is open now. It will close at 5:00 p.m.