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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I spoke on the phone with Francisco I spoke on the phone with Francisco. Don’t know much about how 401ks work and he was so kind and explained my questions in a few ways so that I could better understand. Thank you
Business response:
Thank you! We're so glad Francisco was able to walk you through 401(k) information. Feel free to reach out to us with any additional questions.
RothIRA Emergency Withdrawal Customer Support I setup a RothIRA with iTrust three years ago due to their digital asset breadth and to mitigate self custody disaster recovery worries. Due to an emergency, I needed to partial withdraw funds but their typical processing is 7-14 days which can be problematic. However, their customer support did step in to speed up the processing so shoutout to Alyssa and her shepherding help.
Romeo knew exactly how to take care of… Romeo knew exactly how to take care of the rollover issues I was running into. Greatly appreciated and will recommend iTrust to my inner circle. Thank you!
Business response:
Thank you, Jordan! We're so glad Romeo was able to take care of your rollover issue. Feel free to reach out to us with any additional questions.
Setting up a Beneficiary I was setting up the beneficiary to my account and Darya P. guided me through the process; showing professionalism, being engaged and personable! It is because of over the top like this; employees like Darya that I highly recommend iTrust Capital to my friends!!!
Business response:
Thank you, James! We're glad Darya was able to guide you through the process and provide a personable experience. Feel free to reach out to us with any additional questions.
Alyssa Ebner was very responsive and… Alyssa Ebner was very responsive and helped me get through my issues for processing my request in record time very much appreciated
Business response:
Thank you, Robert! We're so glad Alyssa was responsive and helped you getting through the processing issue. Feel free to reach out to us with any additional questions.
Finally Finally ! A company that really works with customers. Josh made experience awesome. Actually triple confirmed my transactions were correct & safe. A+
Business response:
Thank you, Eric! We're glad Josh was able to confirm your transactions and provide some peace of mind. Feel free to reach out to us with any additional questions.
Jett was outstanding took care of both… Jett was outstanding took care of both matters for me very promptly and professionally.
Sending money and pulling money out of iTrustCapital is simple & safe Sending money to iTrustCapital is simple [they send you specific direction for you and your bank] & safe along with pulling money out is simple and really safe. All employees -- whether through emails or on the phone -- were kind, insightful, and very helpful.
Business response:
Thank you! We're glad you've had positive experiences with our team. We appreciate your kind words.
I recently wanted to make changes with… I recently wanted to make changes with my PCA with ITrustCapital and i received a reply within 15 hours. I called the number on email and spoke with Francisco who was quick to help explain and help with my situation. Thank you Francisco and for US based help.
Business response:
Thank you, Cassi! We're glad Francisco was able to assist with making changes to your PCA. Feel free to reach out to us with any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,390 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.