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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Romeo was very helpful and kind. Romeo was very helpful and kind.
Business response:
Thank you for the positive feedback!
Josh B Josh B. Was very helpful to me with my baby steps.
Business response:
Thank you for the positive feedback, Linda!
Communication and Personalization So far iTrust is excellent. Great communication and personalization. It's so refreshing to receive an actual person on the phone quickly and easily in the investment industry. Romeo answered, pull up my account, forwarded my request and explained everything all in less than 5m before my workday. Time is as important as money these days.
Native English speaker … yeaeee I was very pleased that when I called the “Contact Us” phone number, I was able to talk to a real person in the same time zone. My rollover question was answered promptly. I had a good experience in this call.
Business response:
Thank you, Leopoldo! We’re so glad to hear that you were able to quickly connect and get your rollover question answered promptly. Please feel free to reach out with any additional questions.
Francisco was very pleasant and… Francisco was very pleasant and personable. He got my trust the moment he spoke. Thank you for sick a great experience.
Business response:
Thank you, Leticia! We’re glad Francisco made such a positive impression right from the start. Please feel free to reach out with any additional questions.
Highly recommend I had a great experience with iTrustCapital. The process was super easy from start to finish, and everything was clearly explained along the way. Shawn provided outstanding customer service—he was responsive, knowledgeable, and made sure all my questions were answered quickly. Communication was smooth and consistent throughout, which made the whole experience stress-free. Highly recommend!
Business response:
Thank you, Jonathan! It’s great to know Shawn provided knowledgeable support and kept communication consistent throughout the process. Please feel free to reach out with any additional questions.
Romeo set me straight Romeo set me straight. He really helped set my account up the right way. He was a rockstar. Very happy!
Business response:
Thank you, Justin! We’re so glad Romeo helped get your account set up the right way and made such a strong impression. Please feel free to reach out with any additional questions.
After 2 phone calls where one said call… After 2 phone calls where one said call back were not open, i receive jimbo who was courteous,patience and helpful ,,did skype interview for distribution and moved things along.
Business response:
Thank you, John! We appreciate you sticking with us and are glad you were able to connect with Jimbo. It’s great to hear that he was able to assist you through the Skype interview and move your distribution process forward.
Smooth Tech Transition — Jeffrey Carpizo is the Real Deal! "I just finished the heavy lifting on my account transition, and I have to give a huge shout-out to Jeffrey Carpizo. As someone who appreciates precision and 'no-nonsense' service, Jeffrey really impressed me with how he handled the final stages of my rollover. He cleared out the technical hurdles and made sure my hardware was exactly where it needed to be. If you're looking for a support pro at iTrust who actually knows the schematics, Jeffrey is your man. Solid ser... read more
Business response:
Thank you! We’re so glad to hear that Jeffrey provided efficient support during the final stages of your rollover.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 17,768 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.