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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Highly responsive customer support All of my interactions with iTrustCapital have been very satisfactory. I spoke with reps Romeo Delavictoria, Joseph Kim & VP Jared Feldman, (& others) all who were very professional, knowledgeable & took ownership of each interaction. Communications between corporate custodians is always a challenge and the team at iTrustCapital worked diligently to overcome roadblocks and secure my transfer.
Business response:
Thank you, Beth! We’re so glad Romeo, Joseph, Jared, and our team provided support and worked diligently to ensure your transfer was successful. Feel free to reach out to us with any additional questions.
Seamless Onboarding Experience with Chris Lee I had a great time getting started at iTrustCapital with Chris Lee. As a new customer, I liked how he gave me clear instructions and answered all of my questions quickly. I didn't have to worry about anything during the whole process because Chris made sure I felt confident at all times. I strongly recommend Chris to anyone who wants to begin working with iTrustCapital.
Business response:
Thank you, Edgar! We’re so glad Chris made your onboarding process smooth. We truly appreciate your recommendation.
Very professional Very professional , well diverse and knowledgeable of my questions with sound solutions.. I’m excited to be a part of ITrust Capital and Francisco and his associates..
Business response:
Thank you, Billy! We’re so glad Francisco and our team provided professional, knowledgeable support. Welcome aboard.
Professional and secure Rafael was very helpful assisting with a distribution. I am impressed with iTrustCapital's focus on security.
Business response:
Thank you, Brad! We’re so pleased Rafael was able to assist with your distribution and that you value our strong focus on security.
Josh B was extremely helpful and… Josh B was extremely helpful and patient. I am new to this and he was very knowledgeable.
Business response:
Thank you, Tracy! We’re so glad Josh provided knowledgeable support to help you get started. Feel free to reach out to us with any additional questions.
Francisco was super helpful helping me… Francisco was super helpful helping me with my issue. He walked me through the process and I was able to log back into my account.
Business response:
Thank you, Sonya! We’re so glad Francisco was able to walk you through the process and help you get back into your account.
Love that you have live agents Love that you have live agents, so rare these days with little to no wait time. Jett was able to quickly assist with my issue in a very polite and professional manner. You could teach the big banks and other investment firms a thing or two about customer service
Business response:
Thank you, Jay! We’re so glad Jett was able to provide quick, professional support and that you value talking with our team.
Funds safe and secure Account is very secure with all representatives taking the time to make sure clients are treated responsibly and respectfully
Business response:
Thank you, Jim! We’re so glad you value the security and care our team provides to ensure every client is treated well.
Josh at ITrust I worked with Josh on 9/15/25 to transfer some assets to my PCA. He made the process so seamless and worry free. Couldn't be happier with his personalized customer service and knowledge.
Business response:
Thank you, John! We’re so glad Josh made your PCA transfer seamless and worry-free. Feel free to reach out to us with any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,774 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.