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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Customer Service Survey Rafael was great when it came to helping me with my issues I was having! Props to him for a great job that was well done! It is very much appreciated a lot, Rafael!
Business response:
Thank you, Carson! We're delighted to hear that Rafael was able to help resolve the issues you were experiencing. Feel free to reach out to us with any additional questions.
Good customer service I was connected with Francisco who advised me thatvmy problem was at my financial institution (as I had suspected). After speaking with them I called ItrustCapital again and after reaching Francisco we lost our connection. He promptly called me back and advised me to try making my transaction the next morning. That was effective and I appreciate Francisco’s commitment to service.
Business response:
Thank you, Joel! We're pleased that Francisco was able to help identify the issue and guide you toward a successful resolution. Feel free to reach out to us with any additional questions.
Very pleasurable and easy to talk too. Very pleasurable and easy to talk too.
Business response:
Thank you for the positive feedback, Chris!
The customer service is stellar!! The customer service is stellar!!! I spoke with Chris that assisted me with a problem quickly. He was professional and very efficient. I would recommend iTrust capital as a reliable company to do business with.
Business response:
Thank you, Tessa! We're glad to hear that you had such a positive experience with our team. Feel free to reach out to us with any additional questions.
Ayrton was incredibly helpful! Ayrton was incredibly helpful, kind, and patient with me. I will sleep better at night knowing that I no longer have to worry about my ledger device! Thank you Ayrton and thank you iTrustCapital!
Business response:
Thank you, John! We're glad Ayrton was able to assist you and alleviate any worries. Feel free to reach out with additional questions.
Julian was great… Julian was very helpful guiding me through the process with ITrust capital
Business response:
Thank you, Eugene! We're glad Julian was able to assist you through the process. Feel free to reach out with additional questions.
Julian is awesome Julian is awesome He walked through the process with ease, and made it simple. I appreciate him helping me out, this is why I love itrustcapital. The support team has always been amazing
Business response:
Thank you, Kamden! We're glad Julian was able to walk you through the process and make it simple. Feel free to reach out with additional questions.
Customer service is always very patient… Customer service is always very patient and very helpful with my questions. Luc was especially considerate in walking me through possible options in my deposit issue ultimately reaching a positive resolution.
Business response:
Thank you, Peggy! We're glad Luc was able to walk you through your issue. Feel free to reach out with additional questions.
Excellent service Chris picked up the phone in one ring! He was very helpful walking me through the ITrust Capital app from my phone. He confirmed all my actions were correct. Very patient and a very good phone demeanor. I am a former SVP for a national Private Bank, and this is the type of call I hope my clients received when they phoned for help. Good job Chris!
Business response:
Thank you, Greg! We’re glad Chris provided such prompt support while helping you navigate the app. We appreciate your thoughtful feedback and kind words. Please feel free to reach out with any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 18,818 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.