This profile has been claimed by the business owner or representative.
iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Rafael was great! ⭐️⭐️⭐️⭐️⭐️ Rafael was great! Super helpful! Knowledgeable on how to quickly fix a couple of issues I had with my account and a referral. Everyone I’ve spoken to iTrustCapital has been amazing! Very great group of people! Impressed with the company so far!
Business response:
Thank you, Eva! We're glad Rafael helped resolve your issues. We appreciate your kind words. Feel free to reach out to us with any additional questions.
Not what I expected Not what I expected. Very smooth process for funding accounts. VERY slow processes for withdrawals with poor communication. I don’t recommend unless you plan to deposit and hold forever. Also, no capability to download CSV files for record keeping.
Business response:
Hi Michael, Thanks for your feedback and for being a part of our platform. The 30-day hold is a security measure designed to safeguard assets and mitigate fraud and identity theft. Once the 30-days have passed, you can withdraw your funds. We're happy to help. As for being able to generate a CSV export for recordkeeping, it is available in the 'History' section within your PCA Account.
Easy to follow directions on a complex… Easy to follow directions on a complex matter. Your rep Romeo was thorough and professional to deal with. Cathy
Business response:
Thank you, Cathy! We're glad Romeo was able thorough in helping you. Feel free to reach out to us with any additional questions.
Romeo Delavictoria was very thorough… Romeo Delavictoria was very thorough and professional taking what time was needed to answer all of my questions. I would highly recommend iTrustCaptial to everyone.
Business response:
Thank you, Travis! We're glad Romeo was able to address your questions. We appreciate your recommendation.
Romeo was a big help in navigating the… Romeo was a big help in navigating the transfer process for transferring my funds into iTrust Capital. Thank you.
Business response:
Thank you, Bill! It's good to know Romeo was able to help you navigate the transfer. Feel free to reach out to us with additional questions.
I have contacted the company several… I have contacted the company several times for a Roth IRA conversion. Everyone I have dealt with so far has been very nice and professional. I spoke to rafael today. He was very nice and helped me get the last item settled.
Business response:
Thank you, Craig! We're glad Rafael was able to assist with your conversion. Feel free to reach out to us with additional questions.
The customer service representative was… The customer service representative was kind, patient with all of our questions and extremely knowledgeable.
Business response:
Thank you, Billy! We're happy to know you had a good experience with our team. Feel free to reach out to us with additional questions.
Great customer service and the service… Great customer service and the service provided is excellent.
Business response:
Thank you for the kind words. Feel free to reach out to us with additional questions.
Andrew saves Mr Stupid! As always itrust customer service is Excellent. Andrew was very patient and helpful. Complete success was achieved! Woo hoo! It turns out that the Customer was Mr Stupud! But let's keep that as our secret!
Business response:
Thank you, Edward! We're glad Andrew was able to thoroughly assist with you. Feel free to reach out with additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 19,505 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.