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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Welcomed increase in security measures I noticed that ITC has increased their security measures, which is a very good thing to do at such a time as we are living in these days. I didn’t consider it an inconvenience at all. Did have to go through online and phone/zoom verifications. Made me feel secure about my transaction. Raphael was great to work with. Very personable and helpful. I’ve been with ITC for quite some time and hope to be with them for years to come.
Business response:
Thank you, Ingrid! We’re so glad Rafael provided personable support and that you value our enhanced security measures. Your continued partnership means a great deal.
Spoke with Zach Spoke with Zach - Director of client experience whom called me after a negative experience and we went thru the experience and my issue will get pushed up the latter, and hopefully resolved again customer service at itrustcapital is fantastic but there are still a few issue they will work on resolving as far as onboarding fiat to the platform. Zach - Thank you for listening to my experience and working on a solution. Met my limits for 2025 but we will try again in 2026
Business response:
Thank you, Mike! We appreciate you taking the time to share your feedback and are glad Zach was able to connect with you directly to discuss your experience.
Alyssa Ebner was instrumental in… Alyssa Ebner was instrumental in helping me to quickly process a distribution. The entire process tool only about 3 hours. Great job, Alyssa!
Business response:
Thank you, Alex! We’re so glad Alyssa provided efficient support and made your distribution process seamless. Feel free to reach out to us with any additional questions.
Very happy and at ease with my funds My experience was made great by Mr. Shawn Kay. I asked many questions to which he was always very responsive and very polite. As a new customer he made me feel very comfortable and trusting of itrustcapital with my funds. Thank you for hiring quality people..!!
Business response:
Thank you, Gerald! We’re so glad Shawn provided responsive support and helped make you feel confident and comfortable as a new client. Feel free to reach out to us with any additional questions.
Darya is great customer service Darya is great customer service
Business response:
Thank you for your positive feedback!
Alyssa Ebner’s responsiveness was very… Alyssa Ebner’s responsiveness was very much appreciated; her communication concise, the instructions clear and easy to follow. She help avert a situation on my end with her effect and prompt follow through.
Business response:
Thank you, Doug! We’re so glad Alyssa’s prompt communication and clear instructions helped avert the issue on your end.
I trust capital is amazing I trust capital is amazing. I just got off the phone with Walter. He was more than helpful. I can’t wait to tell my friends and family to start using this company A+.
Business response:
Thank you! We're so glad Walter was able to help you out. We appreciate your recommendations to your friends and family.
Excellent customer service! I have been an Itrust customer for a couple of years now. I am extremely happy with their services, including outstanding, person to person, customer support. I just got off the phone with Josh C. who provided exceptional customer service. Itrust lives up to its name and the live, prompt, friendly and knowledgeable customer service is an important reason why I trust them so much.
Business response:
Thank you, David! We’re so glad Josh provided exceptional support and that you’ve had such a great experience with our team over the years.
I trust has a team of professionals unlike any other company I’ve dealt with When I was a president CEO of a major company, I was easily on my game and had beautiful staff to help now that I’ve been retired a little while having the folks that I trust, especially Romeo help me walk me through simple projects and not talking about tremendous money, but enough money for meHe has been absolutely straightforward, concise accurate kind, and gets a job done.
Business response:
Thank you, Joseph! We’re so glad Romeo provided reliable support to help make the process smooth and stress-free.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 15,351 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open tomorrow at 7:00 a.m.