This profile has been claimed by the business owner or representative.
iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Excess contribution withdrawal The responsiveness of the team to my multiple questions regarding the withdrawal process. Joshua Alvarez, in particular, was extremely patient and helpful in coordinating it and expediting it. I felt comfortable in his capacity and with his competence.
Another great interaction with iTrust and Josh Alverez Another great interaction with iTrust and Joshua Alverez! Not many customer service organizations or people actually put their customers first, so this is a nice break from the hassles of what has become "normal" (meaning poor) customer service. Thanks Joshua, for common sense customer service and making the effort to do it right.
Process was easy and timely The prep communications from the iTrust people involved in my request was excellent
Excellent customer service Excellent customer service Thanks Julian foe your service support
Had a superb experience today with the… Had a superb experience today with the very skillful and patient guidance from Josh B. He patiently and professionally guided me through what otherwise would have been an extremely challenging process. Very impressive.
Valued I spoke with Mohannad this morning. This gentleman was professional, knowledgeable and very patient with me. I asked his help to transfer my Roth IRA at an institution to iTrust. I was also opening an IRA at iTrust. I appreciate that. I felt valued and respected.
Support people are important! I have owned a Roth IRA for sometime now. Today I was interested in the Premium Custody Account, it is new. So I needed some help and Francisco was the agent that took my call. He was very helpful and put my mind to rest about the new process for the PCA’s. Thank you ITrustCapital and thank you Francisco!
Thank you! I recently had an unexpected medical incident and found i needed to withdraw funds. My telephone call was immediately answered, my questions responded to accurately, and instructions given to me patiently. Online, the speed at which i got the responses was not only surprising, but extremely comforting, during a time when worry about finances was at a high point for me. Alyssa Ebner, who kept me informed at every step of the way, was great! Thank you!
Great Customer Service I called in today to get the status of a letter of acceptance that I need to complete my 401k rollover and I spoke with Francisco Mondragon and he was very helpful and forwarded my email to correct department that will generate the letter. Overall great experience
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 13,553 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.