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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Romeo went out of his way to help… Romeo went out of his way to help explain and get me thru the process he was really appreciated today
Business response:
Thank you, Brian! We're glad Romeo was able to assist you with everything. Feel free to reach out to us with any additional questions.
Jimbo was Stellar. Jimbo was right on time for the meeting and was pleasant and efficient. Everyone I’ve spoken to at iTrustCapital has been great.
Business response:
Thank you, Larry! We’re happy to hear that that your overall experience with our team has been consistently great. Feel free to reach out to us with any additional questions.
Francisco helped me again Francisco helped me again with my personal questions concerning acct. Thanks again for great service Francisco and ITrust
Business response:
Thank you, Ray! We're glad Francisco was able to help you out. Feel free to reach out to us with any additional questions.
Romeo provided great customer service Romeo provided great customer service
Business response:
Thank you for the positive feedback!
Andrew has been really helpful helping… Andrew has been really helpful helping me get comfortable with your company. Realized my inexperience and walked me through the easiest task to complete my bank set up and first purchase I’m referring several people to Andrew Great experience
Business response:
Thank you, Steve! We're so glad that Andrew was able help walk you through the set up. Feel free to reach out to us with any additional questions.
Really happy with the customer service… Really happy with the customer service and support everyone I talked to setting all my accounts up they’re always helpful I definitely appreciate all the help setting up my IRA and Roth and brokerage accounts. 10 out of 10 I definitely recommend this company!!
Business response:
Thank you! We're so glad our team was able to help get everything set up. Feel free to reach out to us with any additional questions.
Just like the good old days... UPDATE 11/19/25: I continue to be, frankly, stunned by the customer support provided by iTrustCapital. I haven't seen support like this in a long, long time. Today I called customer support and got to work with Mo (Mohanned). I had inadvertently created and funded two separate Roth IRAs. Mo helped me submit a request to move all funds from one IRA to the other. During the process, my VPN got in the way. Mo immediately recognized the problem. I turned off my VPN and the process was completed wit... read more
Business response:
Thank you, Terence! We know how stressful these situations can feel, especially when you're still learning the platform, so it means a lot that our team was able to give you clarity and confidence throughout the process. Feel free to reach out to us with any additional questions.
Josh was friendly and efficient in… Josh was very friendly and efficient in getting me verified as my parents' POA. He also answered many of my questions regarding the process of precious metals distributions. I am most appreciative!
Business response:
Thank you, May! We’re glad to hear Josh was able to make the verification process smooth and easy, and that he helped answer your questions around precious metals distributions.
Mo made my first call to iTrust Capital… Mo made my first call to iTrust Capital a very positive experience. He knew your website, how to help me, and how to make the process easier to fit my needs. I wasn’t put on hold and he helped me to the end of the process. He also understood your business not just simple call center prompts. Promote this man and thank you for employing someone who can professionally help with customer support!
Business response:
Thank you, Kathleen! We’re happy to hear that Mo made your first experience with us such a positive one. Feel free to reach out to us with any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 16,475 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 7:00 a.m.