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iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 5:00 p.m. | |
Tue | 8:00 a.m. to 5:00 p.m. | |
Wed | 8:00 a.m. to 5:00 p.m. | |
Thu | 8:00 a.m. to 5:00 p.m. | |
Fri | 8:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Friendly and Fast Customer Service I have called iTrust Capital several times and every rep was efficient and nice.
Business response:
Thank you, Todd! Friendly and fast customer service is what we aim for.
Alyssa has not only obvious skills in… Alyssa has not only obvious skills in company loyalty, knowledge of the business and the law and communication but delivers it in a positive manner. It’s like talking to that hot teacher you crushed on in high school while trying to teach you trig.
I recommend iTrustCapital! IRA and customer support is great. My wife and I each have a SEP IRA and then transferred over Roth IRA. Setting things up were a breazy, though as one who pays attention to UI/UX I think there could be some improvement in the web platform. The help/documentation system is good. Beyond this, I've found customer support to be SUPERB. I worked with a Marki over email to get our Roth's funded, we had some questions and our previous institution mailed checks that never arrived. Marki was great at follo... read more
Mustafa fixed a 2FA problem Mustafa did a great job fixing a 2FA problem. He even waited on the phone while I made sure I could sign in successfully. He was courteous, listened carefully, and professionally completed the solution.
Business response:
Thank you, L David Jensen! We're happy to hear that Mustafa was helpful with your 2FA. Please reach out if you have any other questions.
Get Schwifty!!! Jonathan was very helpful addressing my questions whilst attempting to set up and fund my ITrust account.
Business response:
Thank you, Rick! Please contact us for any additional questions.
Alyssa has not only obvious skills in… Alyssa has not only obvious skills in company loyalty, knowledge of the business and the law and communication but delivers it in a positive manner.
Business response:
Thank you, Keith! Positive customer service is what we strive for. Please reach out if you have any other questions.
Stacy Liu's Help I had an old account at ITrust that was closed in 2022. I wanted to open a new account, but the system did not let me go through the process. Stacy helped me get that issue resolved. Thank you!
Business response:
Thank you, Lal! If you have any additional questions please reach out to us.
I recommend iTrustCapital! IRA and customer support is great. My wife and I each have a SEP IRA and then transferred over Roth IRA. Setting things up were a breazy, though as one who pays attention to UI/UX I think there could be some improvement in the web platform. The help/documentation system is good. Beyond this, I've found customer support to be SUPERB. I worked with a Marki over email to get our Roth's funded, we had some questions and our previous institution mailed checks that never arrived. Marki was great at follo... read more
Business response:
Thank you for sharing your positive experience with us! We're happy to hear that Marki was helpful with your questions. Please reach out if you have any additional questions; our team is here to help.
So far so good So far so good. Great communication and service in opening and funding the account. Johnathan was super helpful as I tracked my incoming wire
Business response:
Thank you, Gary! Excellent customer service is what we strive for. Please reach out if you have any other questions.
iTrustCapital has a 4.9 star rating with 7,396 reviews.
iTrustCapital is open now. It will close at 5:00 p.m.