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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The customer service at iTrustCapital… The customer service at iTrustCapital is unbelievable — you actually get to talk to a real human being! They’re knowledgeable, friendly, and truly helpful. They really care about their customers. I recently had to update my email, and the security process they use was impressive. Honestly, every financial institution should take notes from the way iTrustCapital handles security.
Business response:
Thank you, Darius! We believe personal, human service is essential, especially when it comes to safeguarding your investments. Feel free to reach out to our team with any additional questions.
Josh B. Give him a promotion Josh B. Is a definite asset and an effective employee for ITrust Capital. I had the distinct pleasure of communicating with him about an important matter involving a transaction. His communication skills were beneficial in ensuring that everything was successful, and he alleviated my anxieties concerning everything about the transaction. Josh B. has greatly increased my overall trust and confidence in ITrust Capital and I look forward in working with him in the future.
Business response:
Thank you, Michael! We’re happy Josh made such a positive impact on your experience. We look forward to supporting you again in the future.
This companies customer service has… This companies customer service has been top notch. Highly recommend. Romeo was who I spoke with and was very professional and answered my question with speed and knowledge
Business response:
Thank you, Brian! We truly appreciate your recommendation and look forward to continuing to provide you with top-notch support.
This is the second draw that I have… This is the second draw that I have taken since joining iTrustCapital. The experience was much easier and pleasant due to the help of Alyssa Ebner. Thank you for being a company that seems to have an interest in helping your customers. We look forward to a long relationship with iTrustCapital. Thank you Ron Davis
Business response:
Thank you, Ron! We’re glad that Alyssa helped make your second distribution pleasant. Feel free to reach out to us with any additional questions.
Great Customer Service! I needed to make a change to some account information that I had made a mistake on. Stacy L. emailed me back promptly and stuck with me during the whole process even though some of the correspondence from my end was less than prompt. I was impressed with the lengths that iTrustCapital went through to verify my identity and the professionalism and courtesy of their employees… especially Stacy L.
Business response:
Thank you, Terry! Accuracy and security are a top priority for us, and we truly appreciate your patience throughout the process.
Fast service and superv and… Fast service and superv and professional support from Rafael. Keep up the good work Jose R Vazquez
Business response:
Thank you, Jose! We appreciate your kind words.
Very happy w/ ITrust overall Very happy w/ ITrust overall Simple to use Low fees ...All good :0) Lucas, did Great!
Business response:
Thank you! We appreciate your positive review. Feel free to reach out with additional questions.
Very good instructions Clear, concise instructions from Jed in navigating the new interface in order to make a distribution. Customer service is always great and the platform easy to navigate.
Business response:
Thank you, Angela! It's good to know Jed could help you navigate around the platform. Feel free to reach out with any additional questions.
Romeo was a great help and answered all… Romeo was a great help and answered all my questions and concerns.
Business response:
Thank you! We're glad Romeo was able to address your concerns.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,366 reviews.
When is iTrustCapital open?
iTrustCapital is open now. It will close at 5:00 p.m.