This profile has been claimed by the business owner or representative.
iTrustCapital
- Finance
- Irvine, CA
About this business
iTrustCapital, named the best Crypto IRA Platform in America*, helping investors access Crypto, Gold and Silver Assets within their Roth, SEP and Traditional retirement accounts. Securing more than $2 Billion Dollars for tens of thousands of clients, iTrustCapital is revolutionizing the retirement account industry.
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Outstanding!!! Outstanding!!! It was in sharp contrast to the support I got when initially establishing my account years ago. The quick and effective follow-up from Jonathan, Trent and Chad V show why great customer service is much appreciated.
Business response:
Thank you, Ro! Outstanding service is what we strive for.
Sydney made clear I wasn't the only… Sydney made clear I wasn't the only customer with ACH issues. This gave me a lot of relief. She listened and actually followed through with promise to email me she was keeping an eye on my account for the wire transfer I went forward with after my second ACH failed. She then followed through with another email when my account was funded. Nobody gives that kind of service anymore.
Business response:
Thank you, Matthew! We appreciate your kind words about Sydney.
I thoroughly enjoyed working with Bobby… I thoroughly enjoyed working with Bobby Pham. He was so helpful to complete the process of transferring funds from a Traditional IRA to my Roth IRA with iTrustCapital. I was able to complete the transfer form, but I could not have done it without Bobby's assistance.
Business response:
Thank you, Ken!
Great communication and follow through Great communication and follow through
Business response:
Thank you, john! Great customer service is what we aim for.
Great customer service is very helpful Great customer service is very helpful. Thanks a while get your money out of the exchange, but the Customer Service is there to support you and answer any questions.
Business response:
Thank you, joseph! We appreciate you taking the time to share your positive experience.
Being able to call Being able to call, having someone pick up the phone, and stay with you until the problem is resolved - is a big deal! Today the customer service rep, Ayrton, stayed on the phone with me until he resolved my problem and even gave me his personal cell if I had any follow up questions (I did not). Great stuff.
Business response:
Thank you, MCiilllsz! We appreciate the positive feedback.
Thanks Bobby Bobby seemed very friendly and ready to help with any questions that I may have had. I'm looking forward to investing with I Trust. Special thanks to the Digital Asset Investor.
Business response:
Thank you, DeeAnn! We appreciate your kind words and are thrilled to hear about your positive experience with Bobby.
With the help of Andrew With the help of Andrew, I was able to have my questions answered very quickly and efficiently. I had called while I was sick and Andrew was able to quickly understand my questions regarding my funds being transferred to my ITrust Roth IRA account. Our conversation was at most 2 minutes. Very helpful and made me feel very comfortable if I ever needed to call again for further assistance. Very happy with my experience being this is the first time I’ve ever had to contact ITrusts customer service.
Business response:
Thank you, Sophie! We appreciate the positive feedback.
Professional, Knowledgeable, Friendly Got a call from Jett Bonner reminding me to send a signature for transfer of funds which I greatly appreciated. As a courtesy he took the effort to make sure I had no issues to complete this requirement. Very professional and enjoyed the conversation and I have other folks there that I have had the pleasure of dealing with.
Business response:
Thank you, Greg! We are so glad to hear that you had a positive experience with Jett.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.9 star rating with 9,933 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open at 7:00 a.m.