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iTrustCapital
- Finance
- Irvine, CA
About this business
Location details
2372 Morse Avenue, #966, Irvine, CA, 92614, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I’m happy to continue the five star… I’m happy to continue the five star review trend. Romeo put me at ease this morning with a pending IRA rollover. Every interaction I’ve had with I Trust’s personnel has been stellar, Thank you Romeo !
Business response:
Thank you, Melissa! We're so glad to hear that Romeo helped put you at ease during your IRA rollover and that every interaction you've had with our team has been a positive one.
Walter was very helpful! Walter was very helpful!
Business response:
Thank you for the positive feedback, Albert!
Alyssa Ebner has been great Alyssa Ebner has been great! Very efficient and timely!
Business response:
Thank you, Teresa! We're glad Alyssa was able to help you out.
Romeo called to check if I will need… Romeo called to check if I will need any help or questions regarding the rollover. He answered my queries kindly, as well. Very helpful!
Business response:
Thank you, Sheila! It’s always our goal to ensure you feel supported every step of the way. Feel free to reach out to our team with any additional questions.
Excellent customer service Excellent customer service, unlike other companies, iTrust makes sure you can speak to a live representative, when needed. I am a new customer, and they sure know how to provide the best cudtomer service experience.
Business response:
Thank you, David! We're glad to hear that your experience as a new customer has been so positive. Feel free to reach out to our team if you have any additional questions.
As always perfect solution offered for… As always perfect solution offered for all questions by skillful representatives.
Business response:
Thank you, Sreeramaiah! It's good to know you had your concerns resolved by our team.
I just called ITrustCapital I just called ITrustCapital today for the first time and had a very good experience. I talked to Jett and he explained the Premium Custody Acct….which is exactly what I was looking for…Positive experience, Friendly, professional, knowledgeable.
Business response:
Thank you, Steve! We're so glad you had a positive experience with Jett. Feel free to reach out with any additional questions.
Romeo addressed all my questions and… Romeo addressed all my questions and was helpful and thorough, thanks !
Business response:
Thank you, Barry! It's good to know Romeo was able to address your concerns.
Great customer service I spoke with Julian today about the services provided by ITrust. He answered my call promptly, within about thirty seconds, which was great. His tone was friendly and professional, and he listened carefully to my issue without interrupting. He explained the solution clearly, step-by-step, making sure I understood before moving on. Julian was patient, even when I asked for clarification twice. He resolved my problem in under ten minutes and followed up summarizing our conversation. Overall, he is knowle... read more
Business response:
Thank you, Kevin! We're proud to have Julian on our team and even more grateful for your trust in iTrustCapital. Feel free to reach out to our team if you have any additional questions.
Frequently asked questions about iTrustCapital
How is iTrustCapital rated?
iTrustCapital has a 4.8 star rating with 14,270 reviews.
When is iTrustCapital open?
iTrustCapital is closed now. It will open on Monday at 7:00 a.m.