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Jack Pixley Sweeps
- Home Services
- Spring Lake Park, MN
About this business
JACK PIXLEY SWEEPS – “THE NAME YOU CAN TRUST” FOR MINNEAPOLIS’ CHIMNEY & MASONRY NEEDS Since our inception in 1977, Jack Pixley Sweeps, Inc. has been providing quality, trustworthy chimney and masonry services to Minneapolis, Saint Paul, and beyond. We are located in Spring Lake Park, Minnesota, and work hard to keep our neighbors’ homes safe, warm, and efficient.
Location details
8201 Central Ave NE, Ste H, Spring Lake Park, MN, 55432, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 4:30 p.m. | |
| Tue | 7:30 a.m. to 4:30 p.m. | |
| Wed | 7:30 a.m. to 4:30 p.m. | |
| Thu | 7:30 a.m. to 4:30 p.m. | |
| Fri | 7:30 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Okay, except cracks in the flue liner were not explained as being caused by a limited chimney fire. Also provided misleading information on costs associated with flue liner replacement. Initially said it would be less cost than a gas insert, then said the opposite.
Business response:
We appreciate the opportunity to reply to Mr. [Member Name Removed]. It seems that communication is the challenge for most businesses and this is where we fell short with our customer. Our history with Mr. [Member Name Removed] began back in 2001 when we serviced his 1926 fireplace once. He scheduled our service this year to prepare for the sale of his home. We performed a closed circuit camera inspection on the internal flue liner; however, no evidence was found of a chimney fire. Our CSIA technician discovered that his fir... read more
Anton did a great job of cleaning the chimney without leaving a mess behind. He worked from both inside the house and also inspected the chimney cap. He used a camera to show us the condition of the inside of the chimney and explained any issues to monitor over time as there were no immediate repairs needed. Their price is a bit higher than some other companies that provide this service, but I've used them in the past at another home, and they've had a good reputation for many years. I did utilize an early Spring discount th... read more
great job done
Perfectly. On my first phone call to Jack Pixley, Debra politely asked qualifying questions to help me determine our needs and then scheduled our appointment. The day before the appointment we rec'd a confirming email that included Anton's picture so we knew who to look for, which we found very helpful. The service with Anton and another tech, Randy, went superb. They were clean and thorough, explained everything they were going to do, reviewed our service upon completion and with no mess. Anton even returned for a second ap... read more
Scheduling the appointment was easy and the chimney sweep, Anton, called prior to coming to the house with a specific ETA, which was right on. He was very professional and had an extensive knowledge of chimney and fireplace installations. Anton was courteous and very tidy and finished the job right on schedule. He used a video probe to inspect the both chimneys and gave us a thorough briefing about their condition. He repaired the deteriorated mortar neatly and efficiently. The after-work report came an hour later with photo... read more
It went really well. They were on time, replaced the cap very quickly. It wasn't super expensive. The price included a new cap as well as installation.
He was prompt, professional, clean, and willing to keep trying to solve the mystery of the odor. While ultimately we still have a problem, it wasn't due to lack of effort on their part. I highly recommend them.
Very happy with the service. Called ahead, was on-time, knew his stuff, explained the likely causes, answered all questions, didn't try to sell unneeded work.
Excellent - he explained what was going on with it and gave me several recommendations.
Frequently asked questions about Jack Pixley Sweeps
How is Jack Pixley Sweeps rated?
Jack Pixley Sweeps has a 5 star rating with 1,325 reviews.
When is Jack Pixley Sweeps open?
Jack Pixley Sweeps is closed now. It will open tomorrow at 7:30 a.m.