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Jennie's Flowers
- Florists
- Tampa, FL
About this business
Location details
2730 W Columbus Dr, Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
i place my order online and received an email conformation at 10:10 am this morning, however at 4:23 pm the flower arrangement i ordered was undelivered! they may have the best stock of flowers but i am not sure of their delivery service - be aware!
Business response:
Thank you for sharing your feedback. We’re truly sorry for the frustration this caused—your experience matters to us. We understand how concerning it can feel when an arrangement hasn’t arrived by the time you were expecting. We appreciate you bringing this to our attention and would love the opportunity to regain your confidence in our service. Please feel free to reach out to our team directly so we can make this right; happyteam@familyflowers.com - The Jennie's Flowers Team
The pedals fell off of at least five flowers stems. I'm not touching anymore. I'm afraid they're gonna fall all off.
Business response:
Thank you for letting us know about this. We’re so sorry to hear some of the petals fell off—your flowers should arrive fresh and beautiful, and we never want you to feel disappointed. We’d really appreciate the chance to look into this and make it right for you. When you can, please reach out to us at happyteam@familyflowers.com so our team can help directly. - The Team at Jennie's Flowers - The Team at Jennie's Flowers
This has been a go to place since I was a teenager. Walked in today to purchase flowers for a special occasion and was attended by the rudest person I have encountered in several years. The other young lady told me the lady with the attitudes name was Sherry. Asked Sherry a few questions and she answered very rude and disrespectful as if I was bothering her at work. Then sherry decided to go back and talk about me with another employee about how I made her walk back and forth. I apologize I cannot see what you have in the ba... read more
just saw the prices.... uhhh not today...not ever....$400 or $500 for a flower arrangement .......................
The flowers are beautiful but the customer service is terrible! I chose Jennie's as the florist for my wedding. I was specific with what I wanted in person and by email, and also received the invoice which stated I wanted a cascading bouquet. My flowers were absolutely beautiful, the arch was so pretty, bridesmaids bouquets were gorgeous, and the boutonnières were perfect. But I did not receive the cascading bridal bouquet I asked for. After ordering, I asked if I could be sent photos of the pieces when they were finished so... read more
I received a lovely plant from my colleagues as a retirement gift. It included an orchid and a greenery plant. On the third day, I realized the orchid has two stalks with sticks holding them straight up, however, one of the stalks was either cut or broken off. Not sure if it broke in transit or what but there was a stick holding up a stalk with nothing on it, so I feel I got short-changed. The single-stemmed orchid only lasted about 2 weeks before all the flowers fell off (following directions for watering) and the green... read more
Business response:
Hi Doris, thank you for taking the time to share your experience. I am extremely sorry to hear about this and I want to make things right! We work hard to provide outstanding service to all of our clients and stand by our product and we'd like to try to improve your experience and regain your faith in our services. We are unable to locate your order from the information here on Yelp - would you please be so kind as to message us on Yelp with your phone number or email or email me at kevintheflorist@gmail.com so I can try to ... read more
Just wanted to post an update. I was contacted the day after I posted my review by Kevin who said he would look into the situation, but I've had no further contact from Kevin. Again, the final product was beautiful, it just wasn't delivered same day to the children's hospital and it required multiple follow up phone calls by me to make certain that what I ordered and was billed for actually arrived for my loved one. Product was nice, service was horrible.
Business response:
Daniel, I’m very sorry for the delay in my response to you. I have no good excuse and I am embarrassed. We have refunded your order and you should see this on your card in about 7-10 business days. I’m so sorry for your inconvenience and experience with us and we will work hard to do better in the future. Most sincerely, Kevin R McCarthy Family Owner Daniel, I am extremely sorry for your experience. This is an extremely rare incident and we'd really like to try to make things right. We are looking into this issue and tryi... read more
Better designs at Publix on Collier. Nothing in that shop moved me. Typical paint by number.
Business response:
Karyn, I'm very sorry to see your review and that you were disappointed by our hand-designed selection. We stand by our designs and our talented designers and have won numerous awards for our flower arrangement designs. However, our selection at any given time varies greatly, depends on what has been sold that day, and we always create custom high-design arrangements that are very unique that we don't put in our cooler. I hope you will consider seeing more of our selection online at jennies.com and giving us a chance to impr... read more
Would give them zero stars if I could. Awful experience Valentines Day 2018. Flowers never made it to my wife's work. Will never use them again
Frequently asked questions about Jennie's Flowers
How is Jennie's Flowers rated?
Jennie's Flowers has a 4.8 star rating with 2,089 reviews.
When is Jennie's Flowers open?
Jennie's Flowers is open now. It will close at 6:00 p.m.