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Jennie's Flowers
- Florists
- Tampa, FL
About this business
Location details
2730 W Columbus Dr, Tampa, FL, 33607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | 7:30 a.m. to 6:00 p.m. | |
| Wed | 7:30 a.m. to 6:00 p.m. | |
| Thu | 7:30 a.m. to 6:00 p.m. | |
| Fri | 7:30 a.m. to 6:00 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 9:00 a.m. to 3:00 p.m. |
just saw the prices.... uhhh not today...not ever....$400 or $500 for a flower arrangement .......................
The flowers are beautiful but the customer service is terrible! I chose Jennie's as the florist for my wedding. I was specific with what I wanted in person and by email, and also received the invoice which stated I wanted a cascading bouquet. My flowers were absolutely beautiful, the arch was so pretty, bridesmaids bouquets were gorgeous, and the boutonnières were perfect. But I did not receive the cascading bridal bouquet I asked for. After ordering, I asked if I could be sent photos of the pieces when they were finished so... read more
I received a lovely plant from my colleagues as a retirement gift. It included an orchid and a greenery plant. On the third day, I realized the orchid has two stalks with sticks holding them straight up, however, one of the stalks was either cut or broken off. Not sure if it broke in transit or what but there was a stick holding up a stalk with nothing on it, so I feel I got short-changed. The single-stemmed orchid only lasted about 2 weeks before all the flowers fell off (following directions for watering) and the green... read more
Business response:
Hi Doris, thank you for taking the time to share your experience. I am extremely sorry to hear about this and I want to make things right! We work hard to provide outstanding service to all of our clients and stand by our product and we'd like to try to improve your experience and regain your faith in our services. We are unable to locate your order from the information here on Yelp - would you please be so kind as to message us on Yelp with your phone number or email or email me at kevintheflorist@gmail.com so I can try to ... read more
Just wanted to post an update. I was contacted the day after I posted my review by Kevin who said he would look into the situation, but I've had no further contact from Kevin. Again, the final product was beautiful, it just wasn't delivered same day to the children's hospital and it required multiple follow up phone calls by me to make certain that what I ordered and was billed for actually arrived for my loved one. Product was nice, service was horrible.
Business response:
Daniel, I’m very sorry for the delay in my response to you. I have no good excuse and I am embarrassed. We have refunded your order and you should see this on your card in about 7-10 business days. I’m so sorry for your inconvenience and experience with us and we will work hard to do better in the future. Most sincerely, Kevin R McCarthy Family Owner Daniel, I am extremely sorry for your experience. This is an extremely rare incident and we'd really like to try to make things right. We are looking into this issue and tryi... read more
Better designs at Publix on Collier. Nothing in that shop moved me. Typical paint by number.
Business response:
Karyn, I'm very sorry to see your review and that you were disappointed by our hand-designed selection. We stand by our designs and our talented designers and have won numerous awards for our flower arrangement designs. However, our selection at any given time varies greatly, depends on what has been sold that day, and we always create custom high-design arrangements that are very unique that we don't put in our cooler. I hope you will consider seeing more of our selection online at jennies.com and giving us a chance to impr... read more
Would give them zero stars if I could. Awful experience Valentines Day 2018. Flowers never made it to my wife's work. Will never use them again
Far and away one of the worst companies I've ever had the displeasure of doing business with. Here is why: 1) Ordered an arrangement online for a special landmark birthday party. Turns out the flowers in questions were not in any way shape or form available, yet were still offered on the website. 2) I placed my order 4 business days before delivery to insure any issues could be resolved early. I wasn't informed the flowers I wanted were unavailable until 9:15 A.M. on the day the arrangement was to be delivered. With all ... read more
Very disappointed in the last few arrangements. My fiancé sent a dozen rose they all drooped after 4 days. Called and complained said I would get a small discount on next order. The attached photos are an arrangement that arrived Nov. 21st at the end of the day by the 23rd they started dropping. No water in the arraignment when it arrived and I shouldn't have had to add water after only a couple of days. Jennie's you really have gone done hill. The manager did call to apologize. They will try redeem themselves on the ... read more
Business response:
Christina, thanks for your updated review! I'm very glad we could apologize and improve your experience. Please don't hesitate to give us a call if you have any other questions or concerns! And please remember to change the water daily and recut the stems at an angle with a sharp knife (not scissors) every few days for maximum longevity. Once again, thank you for giving us the opportunity to make things right and we look forward to serving you again soon and making sure you have another great experience. Very Sincerely, Ke... read more
I wouldn't recommend this florist to anyone. I was sent "Birthday" flowers and they looked like something straight from Home Depot. I called and asked for them to be picked back up . what an embarrassment, people paid good money for lousy looking and dead flowers.
Business response:
Shirley, On behalf of Jennie's Flowers, we are very sorry to hear of your experience with us! We take customer satisfaction very seriously. As you know, we refunded your money and picked up the Birthday Flowers. I hope this solves your concern and hope you might give us another shot in the future. If you have any problems, please call the shop and ask for Rebecca, she will be very glad to work with you. Very Sincerely, Kevin R. McCarthy - Family Owner.
Frequently asked questions about Jennie's Flowers
How is Jennie's Flowers rated?
Jennie's Flowers has a 4.8 star rating with 2,009 reviews.
When is Jennie's Flowers open?
Jennie's Flowers is open now. It will close at 5:00 p.m.