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Jennifer Collins (NMLS #2055831)
- Mortgage Lenders
- Roseville, CA
About this business
Element Mortgage, a division of American Pacific Mortgage Corporation NMLS #1850 : Licensed by the Department of Business Oversight Under the California Residential Mortgage Act. Equal Housing Opportunity. Years of helping families obtain their dreams of home ownership under a parent company, we built a brand that resonates our true core culture. We took everything we learned from a combined 70 years of experience, kept the high level of quality, added a new perspective, and created Element Mortgage. We are Unlocking the Hum... read more
Location details
1741 East Roseville Parkway, Suite 300, Roseville, CA, 95661.0, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Jennifer cares about the people she helps and goes above and beyond to help us in any way that she can.
Business response:
Hi Bas, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future.
Jennifer constantly communicated with us, explained things in easy to understand ways, and pushed us in the right direction the entire time. She was a lifesaver in this extremely stressful time. I’d recommend her to anybody.
Business response:
Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us!
Explained, very well, available offers and cost associated with buying our home.
Business response:
Thank you, Michelle! We appreciate your business and look forward to working with you again in the future.
We worked with Jennifer Collins to obtain pre-loan approval and she guided us through the whole process to buying the home of our dreams. We appreciated that her early estimates of principal, interest, insurance costs and taxes were conservative and incredibly accurate in the long run such that there were no surprises in monthly and closing costs. Jennifer is wonderful to work with. She is very friendly, helpful and informative. She made the home buying experience easy and pleasant. We highly recommend her loan officer ... read more
Business response:
Dear Jennifer, Thank you so much for your kind words and for choosing to work with me for your pre-loan approval AND choosing to go with me as your lender. It was such a joy to work with you and Bruce. I really enjoyed getting to know you two better and assisting you along your homebuying journey. I strive to be as accurate and transparent as possible in providing estimates to my clients, so I'm pleased to hear that my estimates on principal, interest, insurance costs, and taxes were conservative yet accurate. It is always... read more
You are my savior!
Business response:
Yumin I am so happy we were able to close this out together! My focus is on creating experiences that matter throughout the mortgage process, and it filled my heart with joy that you wanted to come back and work with me. I always say, its not how we start, but how we finish! I appreciate you sharing your experience! I am so happy for you, your son and family. Congratulations on your new home!! Cheers, Jennifer
I have bought several homes in my lifetime. Jennifer is the only one that kept in constant contact. She explained every step of the process very well. She has a genuine concern that her customers are informed and pleased. On a personal level, Jennifer connected with us. She shows positivity, and has a genuine concern for you, as a person, beyond being her customer.
Business response:
Hello Bruce, Thank you so much for taking the time to share your experience in working with me. I truly appreciate your kind words and I'm thrilled to hear that you had such a positive and informative journey throughout your home buying process. I am 100% dedicated to providing exceptional service to all of my clients, and I'm so glad to hear you felt informed and comfortable every step of the way. I loved the personal connection I was able to build with you and Jennifer, as building genuine relationships is one of my top ... read more
From the moment we started working with Jennifer Collins, she made our home-buying process smooth and stress-free! We can't thank her enough for her responsiveness and professionalism, and we couldn't be happier with our new home thanks to Jennifer's outstanding efforts!
Business response:
Hi Alex, Thank you so much for taking the time to share your wonderful experience in working with me. I truly appreciate your kind review and I'm thrilled to hear that I made your home-buying process smooth and stress-free. I definitely take great pride in my work and I'm committed to providing exceptional service to all my clients. Your praise for my responsiveness and professionalism means a lot to me, thank you. Thank you again for allowing me to be apart of yours and Nellie's home-buying journey. If you ever need anyt... read more
Jennifer was great. She explained everything and helped us understand it all. She worked hard to get us approvede Nd even got us some credits.Highly recomended
Business response:
I'm so happy you are enjoying your beautiful home Meghan!! It was such a pleasure working with you and Sam. Thank you for the thoughtful review and kind words. If you ever need anything, I am always here to help you and your referrals.
Jennifer is amazing. The House buying process was very long and difficult for me and my family .thank you for all of her patience , hard work and great financial advice . Buying an our dream home would have not been possible Without you . Amazing customer service. Thank you so much from the Matthews family.
Business response:
Hi Ron! Thank you so much for taking the time to share your positive experience in working with me. I absolutley loved working with you and Annabelle. I feel so blessed to be apart of your homebuying journey and helping you navigate finding your dream home. I appreciate your kind words and referrals. If there's anything else I can assist you with in the future, please don't hesitate to reach out. Thank you once again for choosing to work with me, and I wish you and your family all the best in your new home. Best Regards, ... read more
Frequently asked questions about Jennifer Collins (NMLS #2055831)
How is Jennifer Collins (NMLS #2055831) rated?
Jennifer Collins (NMLS #2055831) has a 5 star rating with 54 reviews.
When is Jennifer Collins (NMLS #2055831) open?
Jennifer Collins (NMLS #2055831) is closed now. It will open tomorrow at 9:00 a.m.