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Jennifer Collins (NMLS #2055831)

5.0
  • Mortgage Lenders
  • Roseville, CA
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About this business

FinanceMortgage Lenders

Element Mortgage, a division of American Pacific Mortgage Corporation NMLS #1850 : Licensed by the Department of Business Oversight Under the California Residential Mortgage Act. Equal Housing Opportunity. Years of helping families obtain their dreams of home ownership under a parent company, we built a brand that resonates our true core culture. We took everything we learned from a combined 70 years of experience, kept the high level of quality, added a new perspective, and created Element Mortgage. We are Unlocking the Hum... read more

Location details

1741 East Roseville Parkway, Suite 300, Roseville, CA, 95661.0, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.057 reviews
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Jonlin P.'s profile image
Jonlin P. 
on Birdeye

2 months ago

It was a great experience working with Jen. She was very responsive and patient with my questions. Made sure to explain to me the overall process, terms, and individual line items on my closing statement. Thank you so much! Would definitely recommend and looking forward to working together again in the future. 

Business response:

Thank you so much for sharing the great feedback, Jonlin. We really appreciate you taking the time to share your experience with us.  

Charles M.'s profile image
Charles M. 
on Birdeye

3 months ago

As a home buyer with little knowledge of buying a home Jennifer Collins was of great assistance both as a loan officer and a friend. Jennifer was always available to assist us when needed. She kept us abreast to all the latest changes in the market. Jennifer made sure I made the right choice when options occurred. Her technical knowledge was invaluable to us. Thanks Jennifer 

Business response:

Hi Charles, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future. 

Llareny P.'s profile image
Llareny P. 
on Birdeye

3 months ago

Jennifer is awesome..!!! 

Business response:

Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us! 

Bas S.'s profile image
Bas S. 
on Birdeye

7 months ago

Jennifer cares about the people she helps and goes above and beyond to help us in any way that she can. 

Business response:

Hi Bas, thank you for this outstanding review! We are thrilled to hear your experience was positive and look forward to serving you again in the future. 

Angelique L.'s profile image
Angelique L. 
on Birdeye

7 months ago

Jennifer constantly communicated with us, explained things in easy to understand ways, and pushed us in the right direction the entire time. She was a lifesaver in this extremely stressful time. I’d recommend her to anybody. 

Business response:

Thank you for the 5-star rating! We strive for 100% customer satisfaction and appreciate you sharing your experience with us! 

Michelle W.'s profile image
Michelle W. 
on Birdeye

7 months ago

Explained, very well, available offers and cost associated with buying our home. 

Business response:

Thank you, Michelle! We appreciate your business and look forward to working with you again in the future.  

Jennifer W.'s profile image
Jennifer W. 
on Birdeye

7 months ago

We worked with Jennifer Collins to obtain pre-loan approval and she guided us through the whole process to buying the home of our dreams. We appreciated that her early estimates of principal, interest, insurance costs and taxes were conservative and incredibly accurate in the long run such that there were no surprises in monthly and closing costs. Jennifer is wonderful to work with. She is very friendly, helpful and informative. She made the home buying experience easy and pleasant. We highly recommend her loan officer ... read more

Business response:

Dear Jennifer, Thank you so much for your kind words and for choosing to work with me for your pre-loan approval AND choosing to go with me as your lender. It was such a joy to work with you and Bruce. I really enjoyed getting to know you two better and assisting you along your homebuying journey. I strive to be as accurate and transparent as possible in providing estimates to my clients, so I'm pleased to hear that my estimates on principal, interest, insurance costs, and taxes were conservative yet accurate. It is always... read more

Yumin C.'s profile image
Yumin C. 
on Birdeye

7 months ago

You are my savior! 

Business response:

Yumin I am so happy we were able to close this out together! My focus is on creating experiences that matter throughout the mortgage process, and it filled my heart with joy that you wanted to come back and work with me. I always say, its not how we start, but how we finish! I appreciate you sharing your experience! I am so happy for you, your son and family. Congratulations on your new home!! Cheers, Jennifer 

Bruce W.'s profile image
Bruce W. 
on Birdeye

8 months ago

I have bought several homes in my lifetime. Jennifer is the only one that kept in constant contact. She explained every step of the process very well. She has a genuine concern that her customers are informed and pleased. On a personal level, Jennifer connected with us. She shows positivity, and has a genuine concern for you, as a person, beyond being her customer. 

Business response:

Hello Bruce, Thank you so much for taking the time to share your experience in working with me. I truly appreciate your kind words and I'm thrilled to hear that you had such a positive and informative journey throughout your home buying process. I am 100% dedicated to providing exceptional service to all of my clients, and I'm so glad to hear you felt informed and comfortable every step of the way. I loved the personal connection I was able to build with you and Jennifer, as building genuine relationships is one of my top ... read more

Frequently asked questions about Jennifer Collins (NMLS #2055831)

How is Jennifer Collins (NMLS #2055831) rated?

Jennifer Collins (NMLS #2055831) has a 5 star rating with 57 reviews. 

When is Jennifer Collins (NMLS #2055831) open?

Jennifer Collins (NMLS #2055831) is open now. It will close at 6:00 p.m.  

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