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Jennifer Collins (NMLS #2055831)

5.0
  • Mortgage Lenders
  • Roseville, CA

About this business

FinanceMortgage Lenders

Element Mortgage, a division of American Pacific Mortgage Corporation NMLS #1850 : Licensed by the Department of Business Oversight Under the California Residential Mortgage Act. Equal Housing Opportunity. Years of helping families obtain their dreams of home ownership under a parent company, we built a brand that resonates our true core culture. We took everything we learned from a combined 70 years of experience, kept the high level of quality, added a new perspective, and created Element Mortgage. We are Unlocking the Hum... read more

Location details

1741 East Roseville Parkway, Suite 300, Roseville, CA, 95661.0, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
5.068 reviews
Select a rating
Jacob S.'s profile image
Jacob S. 
on Birdeye

a year ago

Five stars! 

Business response:

You are awesome Jacob, Thank you for taking the time to leave a five-star review for me! I greatly appreciate your feedback and I'm thrilled to hear about your positive experience, and that I was able to meet your expectations. If you have any further questions or if there's anything else I can assist you with, please don't hesitate to reach out to me, I will always be here to help. Thank you once again for allowing me to be apart of your homebuying journey. I look forward to working with you again in the future. Best reg... read more

Charles M.'s profile image
Charles M. 
on Birdeye

a year ago

It was a pleasure doing business with a real professional such as Mrs Jennifer Collins. Jennifer made herself available to us when ever we needed her. Things didn’t go as planned due to the weather howeverJennifer kept in contact every step of the way, I don’t know what we would have done without her. Jennifer is truly a diamond in the rough. 

Business response:

Dear Charles, Thank you so much for taking the time to share your wonderful experience in working with me. I really enjoyed getting to know you and Marilyn, and working along side you throughout your homebuying journey. I do my best to go above and beyond to ensure my clients' needs are met and have the best possible experience. Despite the unexpected weather challenges, we made it through to the finish line, and I look forward to working with you again in the near future. I truly appreciate your kind words and are gratefu... read more

Breanna M.'s profile image
Breanna M. 
on Birdeye

a year ago

The experience we received working with Jennifer was unparalleled. My husband and I were first time home buyers and had no idea where to start. Jen assured us we were in good hands and supported us from the beginning all the way to the end. We were never once left wondering the status of our loan application, Jen made sure we were never left in the dark. She was available to answer any questions, offer advice, and talk us through any unfamiliar territory we may have come across. We can’t recommend APM and Jen enough! 

Business response:

Dear Breanna, Thank you so much for taking the time to share your wonderful experience in working with me. I am delighted to hear that you felt I provided you with unparalleled support throughout your home buying journey. I understand that being a first-time home buyer can be overwhelming, so I'm glad to know that you felt supported and informed every step of the way. I feel so blessed to have met you and Jeff, and thank you for entrusting me to assist you with your mortgage lending needs. Thank you so much for your reco... read more

Jeffrey M.'s profile image
Jeffrey M. 
on Birdeye

a year ago

Jen was amazing she made the process smooth and easy! I’d recommend her to anyone looking to purchase a home! 

Business response:

Thank you Jeff! Thank you for your kind words and for choosing to work with me for your home purchase. My utmost priority is to ensure my valued clients have a positive experience, and your recommendation means a lot to me. If you have any further questions or need assistance in the future, don't hesitate to reach out, I will always be here to help. Thank you again for your feedback, and congratulations on your new home! Best regards, Jennifer 

Kaytlynn W.'s profile image
Kaytlynn W. 
on Birdeye

a year ago

Jennifer was great to work! Always so on top of things, following up and really helping me through the whole process. She had great advice, and was always a pleasure to chat with. 

Business response:

Hello Kaytlynn, Thank you so much for taking the time to leave such a kind review for me. I appreciate your feedback and I'm thrilled to hear that you had a great experience in working with me! I 100% take pride in being on top of things and providing my clients with excellent customer service. It's fantastic to know that I was able to guide you through the whole process and offer valuable advice. I always love talking with you and knowing you are doing well. If you have any questions in the future or need any further ass... read more

Paolo Gabriel S.'s profile image
Paolo Gabriel S. 
on Birdeye

a year ago

Very professional, communicated well and explained the steps to us all the way to closing! 

Business response:

Dear Paolo, Greetings! I would like to express my sincere gratitude for taking the time to write such a positive review. Communication is so important, and one of my top priorities, so I'm delighted to know that I was able to provide you with clear explanations throughout the entire process, and leading up to your closing. Your satisfaction is my ultimate goal, and it is immensely rewarding to receive such positive feedback. If you have any further questions or if there is anything else I can assist you with, please feel f... read more

Jahie M.'s profile image
Jahie M. 
on Birdeye

a year ago

Jennifer was responsive, kind, honest and sincere! Helped me through the entire process and I couldn’t have done this with out her!!! Highly recommended 

Business response:

Dear Jahie, Thank you so much for taking the time to share your positive experience in working with me. I really appreciate you and enjoyed working with you. I feel blessed to be apart of your homebuying journey, as you moved out here to CA, and helping you navigate creative financing to purchase your gorgeous new home and get the payment you desired! Thank you again for your kind words and future referrals. If there's anything else I can assist you with going forward, please don't hesitate to reach out. Thank you once ag... read more

Lasini T.'s profile image
Lasini T. 
on Birdeye

a year ago

Jenn was wonderful to work with! She's professional, responsive, and very knowledgeable. You can tell she has a passion for what she does and works really hard to make sure she gets the best for her clients! I am definitely recommending her to all our family and friends looking to purchase a home or refinance! Thanks Jenn for helping my family purchase our first home! 

Business response:

Hi Lasini! Thank you so much for taking the time to write such a positive review! It was truly a pleasure working with you and your family. I'm thrilled to hear that you had a great experience and that you're satisfied with the service I provided. I truly believe in going above and beyond for my clients and ensuring that their needs are met. Your kind words about my professionalism, responsiveness, and knowledge mean a lot to me. It's always rewarding to help families achieve their dreams of purchasing their first home. I... read more

Shannon J.'s profile image
Shannon J. 
on Birdeye

a year ago

Explained the process to where we could understand what was due and how the home purchasing process works.took the confusion out of it completely. 

Business response:

Hello Shannon, thank you so much for taking the time to share your experience in working with me and giving us a 5-star review! I truly believe in going above and beyond for my clients and ensuring that their needs are met. Your kind words about my ability to communicate effectively, and knowledge mean a lot to me. It's always rewarding to help families achieve their dreams of purchasing their first home. If you have any friends or family who are in need of assistance with purchasing a home or refinancing, please don't he... read more

Frequently asked questions about Jennifer Collins (NMLS #2055831)

How is Jennifer Collins (NMLS #2055831) rated?

Jennifer Collins (NMLS #2055831) has a 5 star rating with 68 reviews. 

When is Jennifer Collins (NMLS #2055831) open?

Jennifer Collins (NMLS #2055831) is closed now. It will open at 9:00 a.m.