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Joe Myers Kia
- Car Dealers
- Houston, TX
About this business
As the oldest Kia dealership in Houston, also serving Cypress and Katy, we've built a track record of exceeding customer expectations. Our facilities have been upgraded in recent years to enhance your experience. We’re proud to be a multi-time Wards Auto 500 winner and of the work we do outside the dealership supporting local charities. Visit us to find new Kia cars and SUVs for sale, including the Kia Telluride, Sportage, and Forte, along with a great selection of certified pre-owned Kias and other used cars. Additionally, ... read more
Location details
16484 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
Service manager tried to sale me a bunch of stuff I didn't need. Took car to my mechanics shop and he confirmed this. Asked the manager to check on something for me which he did not do.
Wanting to make sure that my brakes were safe for an upcoming road trip, I had my front rotors resurfaced. During the road trip, loud noises under the front of my car made it necessary to pull over and find a mechanic. It was discovered that the wheel lug nut had not been tightened correctly, and my entire wheel could have come off the car at any moment. After many years of having my CX9 serviced at Joe Myers, I will not be returning to their Mazda repair department.
The service took from 11:10 at check in to 2:30. I was then asked if I wanted my car washed which I said yes to. The wash that was told to be only 30 minutes took another hour in which I did not get back in my car until 3:30.
They wasted my time by having me come to have a key programmed when they didn't have anyone there that was capable of doing it. A complete waste of my time , I'm never going back there
It took 4 hours for them to figure out I had a dead battery, and then I got a whole laundry list of recommended repairs that exceeded 3k. I had an appointment for 10 and they still said it would take an hour to get to me. Not sure if this is standard. The people were nice but no one came to touchbase with me the entire time I was there.
It's not good when you set an appointment only to find out that the dealership dropped the ball and didn't set it up with the 3rd party to do the work.
My Car was at Joe Myers Mazda Dec 30-31. At the time of pick up on Dec 31, I was told the warranty would cover repairs and the parts were being ordered and will be repaired the next week. I never heard anything. On Jan 6, I contacted JM to find out you let go of the service rep and nothing further was done with my car repairs. More delays because: 1. JM had FIND my repair ticket. I felt like I had to prove Joe Myers already diagnose. 2. contact my extended warranty to verify coverage. On Jan 15 i received confirmation repair... read more
I wish they had been a bit more helpful with the questions I had. They even forgot to put the service reminder sticker on.
After purchase, I was bombarded with emails asking if the car is okay. In fact, there is a defect, I let them know, and they never got back to me. Poor management I guess. I'll have to take off work to go in person and harass them.
Frequently asked questions about Joe Myers Kia
How is Joe Myers Kia rated?
Joe Myers Kia has a 4.2 star rating with 2,780 reviews.
When is Joe Myers Kia open?
Joe Myers Kia is closed now. It will open at 7:30 a.m.