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As the oldest Kia dealership in Houston, also serving Cypress and Katy, we've built a track record of exceeding customer expectations. Our facilities have been upgraded in recent years to enhance your experience. We’re proud to be a multi-time Wards Auto 500 winner and of the work we do outside the dealership supporting local charities. Visit us to find new Kia cars and SUVs for sale, including the Kia Telluride, Sportage, and Forte, along with a great selection of certified pre-owned Kias and other used cars. Additionally, ... read more
16484 NW Freeway, Houston, TX, 77040, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 9:00 p.m. | |
Tue | 7:30 a.m. to 9:00 p.m. | |
Wed | 7:30 a.m. to 9:00 p.m. | |
Thu | 7:30 a.m. to 9:00 p.m. | |
Fri | 7:30 a.m. to 9:00 p.m. | |
Sat | 8:00 a.m. to 9:00 p.m. | |
Sun | Closed |
Terrible communication, techs left pen marks in the bottom of my car seats that I can't take off. Left glue marks from the service in the back lift gate. And they just tell me to come back to the dealship like I have all the time in the world. Already took pto feo work and I have to pay for half my Uber which is very inconvenient.
These people have no clue what they're doing
I'm absolutely furious with the service I received at this dealership. I scheduled an appointment over a week ago for a recall repair, expecting everything to be in place. To my shock and disbelief, I showed up today, only to be told they don't have the recall part in stock! It's raining, and I had to drag myself down to the dealership in this weather, only to be met with complete incompetence. This is incredibly inconvenient and unprofessional. What's the point of making an appointment if they can't even ensure the necessar... read more
The prices of the service are more expensive than what is published on the web. I wrote to them and had no answer
Poor customer service, employees that work there are rude!! My car was in the shop for a month under warranty for an A/C repair and they couldn't provide me with a loaner. Talked to management and they also gave me the run around and told me they don't provide any loaners and for me to get a rental.
Went there to get simple map update, they had car all day, then when I arrived they said the guy who does it broke his foot. Took it back next day, because they said he would be there, then they had it all day again, when I came to pick it up, they said the update was corrupt. Then they said they would call me when they had it fixed, it's been 3 weeks. I already had it done at Shootenkirk kia fort Bend, don't goto Joe Myers, fort Bend is alot better, they actually care.
Charged $90 for an oil change Given repair suggestions that had already been repaired or were non-existent Example- spark plugs ( were recently changed and had the old ones on car to prove ) Example- told tire had severe gash (even showed me a fake picture of someone else's tire) and needed immediate repair. Took next door to discount tire and they looked at me crazy asking what gash as they showed me car lifted up. Never returning to Kia Joe Myers.
Waiting on part and phone call.
DId everything that I did not ask them to do because they tried to take advance of my wife and daughter.
Joe Myers Kia has a 4.2 star rating with 2,780 reviews.
Joe Myers Kia is closed now. It will open at 7:30 a.m.