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Joe Myers Kia
- Car Dealers
- Houston, TX
About this business
As the oldest Kia dealership in Houston, also serving Cypress and Katy, we've built a track record of exceeding customer expectations. Our facilities have been upgraded in recent years to enhance your experience. We’re proud to be a multi-time Wards Auto 500 winner and of the work we do outside the dealership supporting local charities. Visit us to find new Kia cars and SUVs for sale, including the Kia Telluride, Sportage, and Forte, along with a great selection of certified pre-owned Kias and other used cars. Additionally, ... read more
Location details
16484 NW Freeway, Houston, TX, 77040, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 9:00 p.m. | |
| Sun | Closed |
I am highly upset. I drove my car to the dealership service repair for a scheduled TUNEUP AND OIL Change. I asked if they could check a noise I heard when engaging the clutch. Not only did they check but dismantled my car and could not reassemble it BEFORE they called me to get permission to continue the repair. Not only did they lose my car but when they found it , it was undrivable because they had taken it apart and were unable to put it back together . I was told they test drove the car to experience the noise when engag... read more
Well, the job isn't done. They ordered the wrong part so had to reorder. It is almost 2 weeks and I can not get a hold them. I have left emails because that is how I was told to reach my rep. No answer on that or phone. So while they ordered the wrong sensor I had my steering stabilizer bars replaced because I had slight rattling under my car. Very expensive. Don't know if I really needed that but that was supposed to take care of the noise. It's done so be it and I have new stabilizing bars. I went somewhere else to get ali... read more
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The gentleman that handled my service was good. The issue can to when the work was needed to be done. They stated they didnt have the part and couldnt get it from another dealership. But stated Archer Kia had the part, I went to Archer in order to get the work done. The service representative said they would have sent the part to Myers if requested. So, this contradicts what was said to me. I called back to Myers the representative said that he only told me what the parts manager stated to him. So now I had to wait another w... read more
Arrived An Hour Early To My Appointment, Upon Arrival I Was Advised 1 Hour Wait. About 20 Mins Later I Was Informed I Had 2 Recalls And It Would Take A Half A Day. My Service Appointment Was Made 3 Weeks In Advance, If Workers Did Their Due Diligence And Researched The Problems Before Hand, I Wouldve Been Prepared To Wait. Once I Was Told I Had To Wait 8 Hours, I Was Only Offered A Uber Ride Up To 15 Miles When I Live 45 Mins Away From The Dealership! Joe Meyers Kia Need To Do Better!!!
The service advisor didn't take good care of my vehicle He didn't show any interest into helping me into what I was telling him to do for my vehicle. Than he called me a name behind my back.
5 hours to do a simple oil change and understaffed
Tuvimos un accidente te saliendo del mantenimiento y rotación de llantas, unas de las llantas se salió en plena calle
Do not take your car to JOE MEYERS for anything! My car was there due to a blown up motor that had no indicator light at all! While my car was on their property waiting for a backordered motor it caught on fire. It could have been a fluke incident because 4 other car where involved as well. But it could have been avoided according to the service person I finally got the news from 2 months after the fire. Will never do business with them again. Kia's are trash!
Frequently asked questions about Joe Myers Kia
How is Joe Myers Kia rated?
Joe Myers Kia has a 4.2 star rating with 2,780 reviews.
When is Joe Myers Kia open?
Joe Myers Kia is closed now. It will open at 7:30 a.m.