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JOEY Lansdowne
- Restaurants
- Ottawa, ON
About this business
Location details
825 Exhibition Way, Unit 103, Ottawa, ON, K1S 5J3, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to Midnight | |
| Tue | 11:00 a.m. to Midnight | |
| Wed | 11:00 a.m. to Midnight | |
| Thu | 11:00 a.m. to Midnight | |
| Fri | 11:00 a.m. to 1:00 a.m. | |
| Sat | 11:00 a.m. to 1:00 a.m. | |
| Sun | 11:00 a.m. to Midnight |
I have wrote maybe 3 reviews in my life. I ate at Joey Rideau a few weeks ago and it was amazing service. First time at Joey Landsdowne and it started with not getting spoken to for about 30 minutes and when a person in our 7 person table tried to make contact with a waitress, she gave him attitude asking him “are you ok.” When he told her we were ready to order drinks she told us she wasn’t are waitress and passed it along to one of the 6 or 7 managers standing around. After a conference they sent over a waiter who seeme... read more
Closer to the end of our dinner, our server asked us if we wanted another round, and we said yes. After the drinks arrived, she came back and asked if we needed anything else, and we said no, we could settle up when it was convenient for her. Given we just received our drinks we weren't in a rush. Shortly after we settled (and provided good tips), a hostess came to our table and told us we had four minutes to leave as there was another reservation. Our server never mentioned this, and should not have sold us more if we were ... read more
I love Joey Landsdownne - have been many times for lunch. This was my first time for dinner and it provided an experience below expectation. Service was strange... food was not as good as it was at lunch (presentation, temperature, taste). I will 100% eat here again, but probably only at lunchtime. Not sure what the cause was for such a difference?
Food was as expected. Service was fine but not great, perhaps they were new as never seen them in there before. But it was raining heavily outside and water was dripping onto our table from above. Not ideal.
Business response:
Hello Justin, Thank you for taking the time to provide us with this feedback.
Lighting was poor. The kitchen was noisy and the staff grouped around the bar area in the middle of the restaurant were loud and disruptive near our table. Food tasted like a PC blue menu butter chicken with peas added to the rice. Drinks were poorly made and not balanced. Waiter barely checked in at the table. Waiter did not check if we wanted another drink until our meals were done and our drinks were done before our main course arrived.
The food was tasty and I enjoyed that portion of it. Our server did not smile at all and barely communicated with us. She didn't check in on us if we needed things often and there was only one other table there at the time so the restaurant was not busy. Even if we attempted communication, she appeared miserable. At the very end when it was time to pay, she began smiling. It wasn't a good customer service experience. Our server was Sarah. I usually have no complaints but it was unfortunate and could have just been a bad day ... read more
Frequently asked questions about JOEY Lansdowne
How is JOEY Lansdowne rated?
JOEY Lansdowne has a 4.7 star rating with 12,791 reviews.
When is JOEY Lansdowne open?
JOEY Lansdowne is open now. It will close tomorrow at 12:00 a.m.