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John Nugent & Sons
- Sterling, VA
About this business
Location details
45921 Maries Rd, Sterling, VA, 20166, United States
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Had an unexpected plumbing emergency - Nugent & Sons were at my house less than 30 minutes from the time I called in the office. RL knew exactly what caused the leak and fixed it in no time. Now that’s customer service. If you want the best, then look no further!
I called on a Friday afternoon and was given an appointment on Saturday morning. Jason, the technician, assessed the problem quickly and had all the spare parts and equipment on the truck to fix everything on the spot. He kept me informed at each stage as to what he needed fixing and how much it would cost. In about an hour he had replaced the capacitor, topped up the antifreeze in the compressor, and topped up the water in the ground loop.
The technician was punctual, explained his work and keep me informed on every step. Plus he made recommendations going forward. I have been a customer for several years and highly recommend Nugent & Sons.
An inspector failed my water heater installation based on an inconsequential comment and an erroneous comment - NO CODE VIOLATIONS. The Nugent tech was professional and deferent to the inspectors wishes and went above and beyond to accommodate.
Vladimir was great, worked very diligently in the pouring rain and explained everything clearly.
I have been with John Nugent for my HVAC, electrical, & plumbing needs since January. My experience from beginning to end, in all cases, has been excellent. From the initial phone call to the departure of the technicians I have found the John Nugent & Sons to be response, flexible in their scheduling, while providing quality work and solutions. A 5 Star operation. Please yo be one of their customers.
Grant at Nugent did great work!
Bernard came to repair a clogged toilet and back up. He was through and took time to explain the issues and did a very good clean up. He was also on time!
John Nugent & Sons installed a backup generator we purchased from Costco. The crew was very efficient and did a great job. There was an error code after the installation, and a technician swapped out a controller board in the transfer switch the next day. Great service!
Frequently asked questions about John Nugent & Sons
How is John Nugent & Sons rated?
John Nugent & Sons has a 4.8 star rating with 1,958 reviews.
When is John Nugent & Sons open?
John Nugent & Sons is open now. It is open 24/7.