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3519 Bristol Hwy, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
I looked here to buy a truck when i was shopping. Didnt buy from them rude salesman and he changed his story 3 differant times. Then a friend bought a car not sure of dealership he purchased from. It broke badly. This was dealership it went to for warranty work. It be 3 to 4 weeks for them to repair. Offered rental car at 30 bucks a day. Other dealerships would be glad to stand behind there problem and give him a rental till fixed. So my word of advice GO SOMEWHERE ELSE TO BUY OR GET YOUR FORD SERVICED.
thank you for helping Zachary pate! They really turned it around for this guy
It's ridiculous they won't give a guy that still has a warranty on his car, a rental vehicle and tell him that maybe if he had bought more cars from them they'd help him better absolutely pathetic
If the most vital part of your product, the engine, fails at 39k miles and a person comes to get it fixed under warranty, you give them a loaner car. No matter what. You're already in the wrong for not having a solid, dependable car, and now you don't want to treat your customers with any sort of respect. Does buying 3 or 4 cars from you all give someone a sort of VIP status? Is that what it takes to get a loaner car? That's pathetic. Business is about customer satisfaction. Practice that.
Johnson City Ford has a 4.7 star rating with 6,150 reviews.
Johnson City Ford is open now. It will close at 8:00 p.m.