Johnson City Ford's cover image
Claimed

This profile has been claimed by the business owner or representative.

Johnson City Ford

4.7

About this business

Welcome to Johnson City Ford Lincoln! For the best automotive services in the Tri-Cities area, turn to Johnson City Ford. We proudly serve our neighboring customers in Johnson City, TN, along with our customers throughout the Kingsport, Jonesborough and Greeneville area. Since opening our doors for business, we have kept a steadfast commitment to fully satisfying the needs of our customers in all areas of our dealership. When you're shopping for a new Ford, quality used vehicle, excellent finance options, routine maintenan... read more

Location details

3519 Bristol Hwy, Johnson City, TN, 37601, United States

Get directions
WeekdayScheduleStatus
Mon8:30 a.m. to 8:00 p.m.
Tue8:30 a.m. to 8:00 p.m.
Wed8:30 a.m. to 8:00 p.m.
Thu8:30 a.m. to 8:00 p.m.
Fri8:30 a.m. to 8:00 p.m.
Sat8:30 a.m. to 8:00 p.m.
SunClosed
4.75,509 reviews
Select a rating
Brenda Klaus-Morales's profile image
Brenda Klaus-Morales 
9 years ago
Camille Burrough's profile image
Camille Burrough 
9 years ago
Devon Williams's profile image
Devon Williams 
9 years ago
Bradley Dupkoski's profile image
Bradley Dupkoski 
9 years ago

I looked here to buy a truck when i was shopping. Didnt buy from them rude salesman and he changed his story 3 differant times. Then a friend bought a car not sure of dealership he purchased from. It broke badly. This was dealership it went to for warranty work. It be 3 to 4 weeks for them to repair. Offered rental car at 30 bucks a day. Other dealerships would be glad to stand behind there problem and give him a rental till fixed. So my word of advice GO SOMEWHERE ELSE TO BUY OR GET YOUR FORD SERVICED. 

Tyler Olsen's profile image
Tyler Olsen 
9 years ago

thank you for helping Zachary pate! They really turned it around for this guy 

Dylan Douthat's profile image
Dylan Douthat 
9 years ago

It's ridiculous they won't give a guy that still has a warranty on his car, a rental vehicle and tell him that maybe if he had bought more cars from them they'd help him better absolutely pathetic 

James Loftis's profile image
James Loftis 
9 years ago
Benny Whiles's profile image
Benny Whiles 
9 years ago

If the most vital part of your product, the engine, fails at 39k miles and a person comes to get it fixed under warranty, you give them a loaner car. No matter what. You're already in the wrong for not having a solid, dependable car, and now you don't want to treat your customers with any sort of respect. Does buying 3 or 4 cars from you all give someone a sort of VIP status? Is that what it takes to get a loaner car? That's pathetic. Business is about customer satisfaction. Practice that. 

Alex Scott's profile image
Alex Scott 
9 years ago

My grandfather is the kind of man who accepts a handshake as a man's word. He went here and bought a f350 6.0L diesel engine. The salesman told him he would throw in a 100,000 mile warranty if he bought it. He doesn't have very good eyesight and took his word without reading the fine print. The head gasket blew at 76,000 miles and when he went back to the dealer, they said he only has manufacturer warranty of 75,000 miles. This dealership will treat you like gold to get you to buy but will kick you to the curb the second you... read more

Frequently asked questions about Johnson City Ford

How is Johnson City Ford rated?

Johnson City Ford has a 4.7 star rating with 5,509 reviews. 

When is Johnson City Ford open?

Johnson City Ford is closed now. It will open at 8:30 a.m.