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Johnson City Ford
- Car Dealers
- Johnson City, TN
About this business
Location details
3519 Bristol Hwy, Johnson City, TN, 37601, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 8:00 p.m. | |
| Tue | 8:30 a.m. to 8:00 p.m. | |
| Wed | 8:30 a.m. to 8:00 p.m. | |
| Thu | 8:30 a.m. to 8:00 p.m. | |
| Fri | 8:30 a.m. to 8:00 p.m. | |
| Sat | 8:30 a.m. to 8:00 p.m. | |
| Sun | Closed |
Never bought a car from them but have had horrible experience with the service department. Once took my Expedition in for service and they locked the keys in the car. I caught them trying to pry the sunroof open to get inside. If they had asked me, I could have opened the car with the keyless entry code. Today, my husband had an appointment at 8 am for oil change and tire rotation. He got there at 8am and was told that his appointment was at 11. He went back at 11, then had to wait 2 1/2 hours for them to finish. Then... read more
to have bought a used car that was $12,000 plus my trade in and not have it a year yet and had to buy a new battery, am not happy!! i got a $16,000 car and had to buy a battery after 10 months,this should have been free!!!
I recently purchased an SUV and traded in a car that I had also purchased from Johnson City Ford the previous years Typically when someone is a repeat customer, they are treated well. This was not the case with Johnson City Ford. I walked in to the dealership multiple times throughout the buying process and no one greeted me or asked me if I needed assistance. The first car salesman brushed me off and wouldn't work with me. I brought my car from to be appraised and get some numbers rolling. No one did that. They basically ju... read more
Cant even change oil without messing that up and thats bad
I had recently wrote a pretty bad review on the service department for poor customer service/communication. But after leaving it, the service manager called me over the situation of them having my truck for over 3 weeks. Going through 2 service advisors and dealing with my extending warranty I've finally received my truck back. All repairs seem to be done right and professionally.
I love my Ford and did the one I had before it. However from my experiences here I have no faith or trust whatsoever that you can put me in a safe vehicle after you put me in one with the issues my current one has. This a nightmare.
Frequently asked questions about Johnson City Ford
How is Johnson City Ford rated?
Johnson City Ford has a 4.7 star rating with 6,582 reviews.
When is Johnson City Ford open?
Johnson City Ford is closed now. It will open on Monday at 8:30 a.m.