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Joy Brown - BankSouth Mortgage Loan Officer

4.9

About this business

Joy Brown has worked in the mortgage industry for 38 years. She began her career in 1980 as a processor and worked her way up thru processing to underwriting, and has been a loan officer since 2001. This wide range of experience makes her a true mortgage expert. Joy continues to be a top producer in the industry, closing more than $500 million in loans over the last 17 years. As a member of the Mortgage Bankers Association of Georgia, she has achieved Gold status multiple years and Platinum status in 2017. She earned the t... read more

Location details

12660 Crabapple Rd, Building B Suite 200, Milton, GA, 30004, United States

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4.9528 reviews
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Melonie Collins's profile image
Melonie Collins 

Verified by BankSouth Mortgage Company, LLC

4 months ago

Thank you Joy!! 

Thomas O'hanu's profile image
Thomas O'hanu 

Verified by BankSouth Mortgage Company, LLC

4 months ago

Joy, was so great through my whole experience, she was great in communicating and helping with anything I needed 

Ikpeaku Udom's profile image
Ikpeaku Udom 

Verified by BankSouth Mortgage Company, LLC

5 months ago

They were very good to us 

Steven Schwartz's profile image
Steven Schwartz 

Verified by BankSouth Mortgage Company, LLC

5 months ago

Joy couldn't have been more helpful or available. She explained the process and documents clearly and her follow-up communication was excellent. I would highly recommend Joy and BankSouth Mortgage for anyone looking for a lender with high level service. Joy was with us every step of the way. 

William A Herrera-Cruz's profile image
William A Herrera-Cruz 

Verified by BankSouth Mortgage Company, LLC

10 months ago

I love this new home 

Avery Daniel Collins's profile image
Avery Daniel Collins 

Verified by BankSouth Mortgage Company, LLC

11 months ago

Joy and the bank south team was really helpful throughout this process. Being a First time home buyer, bank south was able to help assist throughout the whole process and communicate everything we needed to know. Very responsive to every questions we had along the way. 

Business response:

I appreciate your kind words, Avery! It was a pleasure assisting you as a first-time home buyer. I'm delighted to hear that you found the process smooth and communication clear. Your satisfaction is our top priority at BankSouth Mortgage. Thank you for taking the time to acknowledge our efforts - it means a lot! Please do not hesitate to reach out if you have any future questions or needs. 

Starr Lashay Langston's profile image
Starr Lashay Langston 

Verified by BankSouth Mortgage Company, LLC

11 months ago

Great experience 

Business response:

I'm thrilled to hear that you had a great experience, Starr! Your satisfaction is my top priority, and it means a lot to me that you took the time to share your kind words. It was a pleasure to work with you, and I hope to have the opportunity to do so again in the future. Thank you for choosing BankSouth Mortgage and for your stellar rating. 

Liletta Curry's profile image
Liletta Curry 

Verified by BankSouth Mortgage Company, LLC

11 months ago

Joy was very attentive, knowledgeable, and accretive. She made the process easy by keeping me informed all the way. I really apricated that. 

Business response:

I'm thrilled to hear that you found our process seamless and well-communicated, Liletta. At BankSouth Mortgage, we aim to make each transaction as smooth and efficient as possible for our clients. Your kind words and high rating are truly appreciated! Remember, I'm here if you ever need further assistance with your mortgage needs. Thank you again for your positivity. - Joy Brown 

Madison Rae Smith's profile image
Madison Rae Smith 

Verified by BankSouth Mortgage Company, LLC

11 months ago

We enjoyed working with Joy! She had our best interest in mind and took the time to educate myself and my boyfriend on the process. 

Business response:

I'm thrilled to hear how much you enjoyed working with me, Madison. Your feedback truly means a lot. It's always a priority for me to keep my clients' best interests in mind and ensure they are well-informed throughout the whole process. I hope to have the opportunity to assist you again in the future. Thank you for choosing BankSouth Mortgage and for leaving such a kind review. 

Frequently asked questions about Joy Brown - BankSouth Mortgage Loan Officer

How is Joy Brown - BankSouth Mortgage Loan Officer rated?

Joy Brown - BankSouth Mortgage Loan Officer has a 4.9 star rating with 528 reviews. 

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Joy Brown - BankSouth Mortgage Loan Officer is open now. It is open 24/7.