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Joy Brown - BankSouth Mortgage Loan Officer


About this business

Joy Brown has worked in the mortgage industry for 38 years. She began her career in 1980 as a processor and worked her way up thru processing to underwriting, and has been a loan officer since 2001. This wide range of experience makes her a true mortgage expert. Joy continues to be a top producer in the industry, closing more than $500 million in loans over the last 17 years. As a member of the Mortgage Bankers Association of Georgia, she has achieved Gold status multiple years and Platinum status in 2017. She earned the t... read more

Location details

12660 Crabapple Rd, Building B Suite 200, Milton, GA, 30004, United States

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4.9458 reviews
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William A Herrera-Cruz's profile image
William A Herrera-Cruz 
2 months ago

I love this new home 

Avery Daniel Collins's profile image
Avery Daniel Collins 
3 months ago

Joy and the bank south team was really helpful throughout this process. Being a First time home buyer, bank south was able to help assist throughout the whole process and communicate everything we needed to know. Very responsive to every questions we had along the way. 

Business response:

I appreciate your kind words, Avery! It was a pleasure assisting you as a first-time home buyer. I'm delighted to hear that you found the process smooth and communication clear. Your satisfaction is our top priority at BankSouth Mortgage. Thank you for taking the time to acknowledge our efforts - it means a lot! Please do not hesitate to reach out if you have any future questions or needs. 

Starr Lashay Langston's profile image
Starr Lashay Langston 
3 months ago

Great experience 

Business response:

I'm thrilled to hear that you had a great experience, Starr! Your satisfaction is my top priority, and it means a lot to me that you took the time to share your kind words. It was a pleasure to work with you, and I hope to have the opportunity to do so again in the future. Thank you for choosing BankSouth Mortgage and for your stellar rating. 

Liletta Curry's profile image
Liletta Curry 
3 months ago

Joy was very attentive, knowledgeable, and accretive. She made the process easy by keeping me informed all the way. I really apricated that. 

Business response:

I'm thrilled to hear that you found our process seamless and well-communicated, Liletta. At BankSouth Mortgage, we aim to make each transaction as smooth and efficient as possible for our clients. Your kind words and high rating are truly appreciated! Remember, I'm here if you ever need further assistance with your mortgage needs. Thank you again for your positivity. - Joy Brown 

Madison Rae Smith's profile image
Madison Rae Smith 
3 months ago

We enjoyed working with Joy! She had our best interest in mind and took the time to educate myself and my boyfriend on the process. 

Business response:

I'm thrilled to hear how much you enjoyed working with me, Madison. Your feedback truly means a lot. It's always a priority for me to keep my clients' best interests in mind and ensure they are well-informed throughout the whole process. I hope to have the opportunity to assist you again in the future. Thank you for choosing BankSouth Mortgage and for leaving such a kind review. 

Francis Nicholas Jos Fuchko's profile image
Francis Nicholas Jos Fuchko 
3 months ago

I’ve heard horror stories about closing on a house… this being my first experience I was unsure what to actually expect. The whole experience was efficient and straightforward. If I had to do it again, I would! Thanks to Joy and her team for making it so easy! 

Business response:

I'm thrilled to hear your first-time home closing experience was a positive one, Francis! Your kind words truly mean a lot to me and my team at BankSouth Mortgage. We strive to make the process as efficient and straightforward as possible for our clients. If you ever need our services in the future, we'd be more than happy to assist you again. Thank you for trusting us with this important journey. 

Sonya E Wright's profile image
Sonya E Wright 
3 months ago

Joy was friendly, prompt, and extremely knowledgeable! She made a stressful process run as smoothly as possible. 

Business response:

I'm thrilled to hear that you had a positive experience working with me at BankSouth Mortgage, Sonya! Your kind words about my knowledge and promptness mean a lot. I always strive to make the mortgage process as smooth and stress-free as possible, so it's great to know that was your experience. Thank you for your 5-star review! 

Garry Darnell Smith's profile image
Garry Darnell Smith 
4 months ago

My experience with Banksouth was pleasant and very comfortable 

Business response:

I'm really glad to hear about your positive experience with BankSouth Mortgage, Garry. Knowing you found the process pleasant and comfortable brings me immense joy. I strive to ensure every client has a seamless and satisfactory experience. Thank you for this fantastic rating. I'm here if you need anything else in the future! 

Alseny Diallo's profile image
Alseny Diallo 
4 months ago

Working with Joy Brown on our mortgage was an exceptional experience. Her professionalism, expertise, and dedication were evident throughout the entire process. Joy's responsiveness and ability to clearly explain complex aspects of our loan options made the journey smooth and understandable. Her commitment to securing the best possible rate and her guidance on financial planning for our future were invaluable. We highly recommend Joy to anyone looking for a knowledgeable and trustworthy loan officer. Her support was a key fa... read more

Business response:

Thank you so much for your kind words, Alseny. I'm truly pleased to hear that you had a great experience working with me on your mortgage. It was my goal to make the complex aspects more understandable and to provide you with the best possible rate. I'm glad to know that my efforts were successful and valuable to your home buying journey. I truly appreciate your recommendation and I look forward to potentially working with you again in the future. Best wishes for your new home! 

Frequently asked questions about Joy Brown - BankSouth Mortgage Loan Officer

How is Joy Brown - BankSouth Mortgage Loan Officer rated?

Joy Brown - BankSouth Mortgage Loan Officer has a 4.9 star rating with 458 reviews. 

When is Joy Brown - BankSouth Mortgage Loan Officer open?

Joy Brown - BankSouth Mortgage Loan Officer is open now. It is open 24/7.