Joy Brown - BankSouth Mortgage Loan Officer

Business response:

I appreciate your kind words, Avery! It was a pleasure assisting you as a first-time home buyer. I'm delighted to hear that you found the process smooth and communication clear. Your satisfaction is our top priority at BankSouth Mortgage. Thank you for taking the time to acknowledge our efforts - it means a lot! Please do not hesitate to reach out if you have any future questions or needs. 

Business response:

I'm thrilled to hear that you had a great experience, Starr! Your satisfaction is my top priority, and it means a lot to me that you took the time to share your kind words. It was a pleasure to work with you, and I hope to have the opportunity to do so again in the future. Thank you for choosing BankSouth Mortgage and for your stellar rating. 

Business response:

I'm thrilled to hear that you found our process seamless and well-communicated, Liletta. At BankSouth Mortgage, we aim to make each transaction as smooth and efficient as possible for our clients. Your kind words and high rating are truly appreciated! Remember, I'm here if you ever need further assistance with your mortgage needs. Thank you again for your positivity. - Joy Brown 

Business response:

I'm thrilled to hear how much you enjoyed working with me, Madison. Your feedback truly means a lot. It's always a priority for me to keep my clients' best interests in mind and ensure they are well-informed throughout the whole process. I hope to have the opportunity to assist you again in the future. Thank you for choosing BankSouth Mortgage and for leaving such a kind review. 

Business response:

I'm thrilled to hear your first-time home closing experience was a positive one, Francis! Your kind words truly mean a lot to me and my team at BankSouth Mortgage. We strive to make the process as efficient and straightforward as possible for our clients. If you ever need our services in the future, we'd be more than happy to assist you again. Thank you for trusting us with this important journey. 

Business response:

I'm thrilled to hear that you had a positive experience working with me at BankSouth Mortgage, Sonya! Your kind words about my knowledge and promptness mean a lot. I always strive to make the mortgage process as smooth and stress-free as possible, so it's great to know that was your experience. Thank you for your 5-star review! 

Business response:

I'm really glad to hear about your positive experience with BankSouth Mortgage, Garry. Knowing you found the process pleasant and comfortable brings me immense joy. I strive to ensure every client has a seamless and satisfactory experience. Thank you for this fantastic rating. I'm here if you need anything else in the future! 

Business response:

Thank you so much for your kind words, Alseny. I'm truly pleased to hear that you had a great experience working with me on your mortgage. It was my goal to make the complex aspects more understandable and to provide you with the best possible rate. I'm glad to know that my efforts were successful and valuable to your home buying journey. I truly appreciate your recommendation and I look forward to potentially working with you again in the future. Best wishes for your new home!