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Joy Brown has worked in the mortgage industry for 38 years. She began her career in 1980 as a processor and worked her way up thru processing to underwriting, and has been a loan officer since 2001. This wide range of experience makes her a true mortgage expert. Joy continues to be a top producer in the industry, closing more than $500 million in loans over the last 17 years. As a member of the Mortgage Bankers Association of Georgia, she has achieved Gold status multiple years and Platinum status in 2017. She earned the t... read more
12660 Crabapple Rd, Building B Suite 200, Milton, GA, 30004, United States
Get directionsVerified by BankSouth Mortgage Company, LLC
I’ve heard horror stories about closing on a house… this being my first experience I was unsure what to actually expect. The whole experience was efficient and straightforward. If I had to do it again, I would! Thanks to Joy and her team for making it so easy!
Business response:
I'm thrilled to hear your first-time home closing experience was a positive one, Francis! Your kind words truly mean a lot to me and my team at BankSouth Mortgage. We strive to make the process as efficient and straightforward as possible for our clients. If you ever need our services in the future, we'd be more than happy to assist you again. Thank you for trusting us with this important journey.
Verified by BankSouth Mortgage Company, LLC
Joy was friendly, prompt, and extremely knowledgeable! She made a stressful process run as smoothly as possible.
Business response:
I'm thrilled to hear that you had a positive experience working with me at BankSouth Mortgage, Sonya! Your kind words about my knowledge and promptness mean a lot. I always strive to make the mortgage process as smooth and stress-free as possible, so it's great to know that was your experience. Thank you for your 5-star review!
Verified by BankSouth Mortgage Company, LLC
My experience with Banksouth was pleasant and very comfortable
Business response:
I'm really glad to hear about your positive experience with BankSouth Mortgage, Garry. Knowing you found the process pleasant and comfortable brings me immense joy. I strive to ensure every client has a seamless and satisfactory experience. Thank you for this fantastic rating. I'm here if you need anything else in the future!
Verified by BankSouth Mortgage Company, LLC
Working with Joy Brown on our mortgage was an exceptional experience. Her professionalism, expertise, and dedication were evident throughout the entire process. Joy's responsiveness and ability to clearly explain complex aspects of our loan options made the journey smooth and understandable. Her commitment to securing the best possible rate and her guidance on financial planning for our future were invaluable. We highly recommend Joy to anyone looking for a knowledgeable and trustworthy loan officer. Her support was a key fa... read more
Business response:
Thank you so much for your kind words, Alseny. I'm truly pleased to hear that you had a great experience working with me on your mortgage. It was my goal to make the complex aspects more understandable and to provide you with the best possible rate. I'm glad to know that my efforts were successful and valuable to your home buying journey. I truly appreciate your recommendation and I look forward to potentially working with you again in the future. Best wishes for your new home!
Verified by BankSouth Mortgage Company, LLC
Joy and her team did a great job!
Business response:
Michael, Thank you, it was our pleasure to work for you!!! Congratulations on your new home!!!
Verified by BankSouth Mortgage Company, LLC
Joy was a pleasure to work with during my recent home purchase. I chose to work with her over other lenders because she took my call after work hours and followed up as promised. She communicated well and often. I’d work with her again a million times over!
Business response:
Sheena thank you for the nice comments, it was a pleasure to work for you!!! Congratulations!!
Verified by BankSouth Mortgage Company, LLC
Very responsive to expediting our closing from beginning to end. Joy kept in touch with us on a regulat basis...very personal and professional. The portal was efficient to use. Very pleased with Banksouth.
Business response:
Danny, thank you for the nice comments, it was our pleasure to work with you and your family!!
Verified by BankSouth Mortgage Company, LLC
They were great and easy to work with. They did everything they could for us and went above and beyond and were great to work with and would recommend them to everyone I know. Would definitely work them them again. All we can say is thank you.
Business response:
Gregory Thank you for the nice comments, it was our pleasure to work for you and your family!!
Verified by BankSouth Mortgage Company, LLC
Joy and her team worked hard to assist me with very frustrating process
Business response:
I am thrilled to hear you found our work to be beneficial in your process, Sheryl. Your patience throughout the process was greatly appreciated. At BankSouth Mortgage, we always strive to help make the loan process as smooth and straightforward as possible, even if it can sometimes seem frustrating. Thank you for acknowledging our efforts and for your 5-star rating. Please don't hesitate to reach out if you need any more assistance in the future.
Joy Brown - BankSouth Mortgage Loan Officer has a 4.9 star rating with 528 reviews.
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