Joy Brown - BankSouth Mortgage Loan Officer

Business response:

I'm extremely grateful for your positive feedback, Shirley. It was a pleasure assisting you throughout the process at BankSouth Mortgage. Knowing that my assistance was valuable to you makes my job all the more fulfilling. Please don't hesitate to reach out if you require any more help in the future. I'm always here to assist. Thank you for your kind words and stellar rating! 

Business response:

I'm absolutely thrilled to hear about your positive experience, Ennis! It was my pleasure to assist you with your closing. At BankSouth Mortgage, we aim to provide the best service to our clients and your feedback is a testament to that. Thank you for the kind words and the stellar 5-star rating. Don't hesitate to reach out if you need anything in the future. Best, Joy Brown 

Business response:

Thank you for your review, Maria. I'm thrilled to hear you had a positive experience with our customer service here at BankSouth Mortgage. Your feedback is important to us and I'm pleased to know that I could meet your expectations. I appreciate the 4.66-star rating and your support. Feel free to reach out if you need assistance in the future. 

Business response:

I'm really pleased to hear your positive feedback, Michael! It was a pleasure to assist you throughout your loan process. Here at BankSouth Mortgage, we always strive to make things as understandable as possible for our customers. It's rewarding to know that you found my assistance professional and helpful. Thank you for the 5-star rating, it means a lot to me. If you have any more questions or need further assistance in the future, please do not hesitate to get in touch. 

Business response:

Thank you so much for your feedback, Russell! I'm thrilled to hear that you had a fantastic experience with our team here at BankSouth Mortgage. It was a pleasure to assist you, and I'm glad we were able to support you throughout the process. Your recommendation means the world to us, and I'm grateful for the opportunity to work with someone as wonderful as you. If you ever need anything in the future, please don't hesitate to reach out. Thanks again, Russell! - Joy Brown 

Business response:

I'm thrilled to hear that you had a positive experience working with me at BankSouth Mortgage, Richard. Communication is a pillar of my approach to customer service, so I'm glad to have hit the mark with you. Your feedback and your rating are very much appreciated. Looking forward to serving any of your future mortgage needs. Thank you for choosing us. 

Business response:

I'm thrilled to hear that you had such a positive experience working with me at BankSouth Mortgage, Rachel! It was truly a pleasure assisting you and providing all the necessary insights. Your recommendation to your friends means the world to me. Please don't hesitate to reach out if you need anything in the future. Thank you once again for your glowing review and the perfect rating! 

Business response:

Thank you so much for your positive review, Jahannah! I'm thrilled to hear that you found our team at BankSouth Mortgage to be thorough, patient, and knowledgeable. It's my goal to provide such a supportive experience for every customer. I hope we have the opportunity to assist you again in the future. Best wishes, Joy Brown.