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Joy Brown has worked in the mortgage industry for 38 years. She began her career in 1980 as a processor and worked her way up thru processing to underwriting, and has been a loan officer since 2001. This wide range of experience makes her a true mortgage expert. Joy continues to be a top producer in the industry, closing more than $500 million in loans over the last 17 years. As a member of the Mortgage Bankers Association of Georgia, she has achieved Gold status multiple years and Platinum status in 2017. She earned the t... read more
12660 Crabapple Rd, Building B Suite 200, Milton, GA, 30004, United States
Get directionsVerified by BankSouth Mortgage Company, LLC
Joy was truly a dream to work with during this process. As a first-time home buyer, I was nervous and curious, Joy was patient and provided me with as much detail as needed. I appreciated her time and willingness to discuss options with me and recommend a path forward that supported my long and short-term goals. I'll definitely recommend BankSouth and Joy to friends and family members in the homeownership journey.
Business response:
I'm truly moved by your kind words, Autumn. It was my pleasure to assist you during your home buying process. The first-time home buying experience can indeed be overwhelming, but I'm glad I could make the journey smoother and enjoyable for you. I'm thrilled to hear that you felt supported in both your short and long-term goals. Your recommendation means a lot to me and BankSouth Mortgage. Remember, I'm here for any future needs or questions you may have. Thank you again for trust in me and BankSouth Mortgage. Best wishes fo... read more
Verified by BankSouth Mortgage Company, LLC
Ask for Joy, she'll take care of you from first conversation to closing!
Verified by BankSouth Mortgage Company, LLC
Joy Brown was patience and helpful when breaking down the first time home buying process. Anytime I needed to reach out to Joy she was there and when she was not she would call me back ready to answer any questions I have. It was a pleasure with with Joy and her colleague Christina Velazquez. I would recommend them to anyone that is looking for a home.
Verified by BankSouth Mortgage Company, LLC
Joy was patience and helpful when breaking down the home buying process. Anytime I needed to reach out to Joy she was there and when she was not she would call me back ready to answer any questions I have. It was a pleasure with with Joy and her colleague Christina Velazquez
Business response:
Triston Thank you for the nice comments, it was a pleasure to work for you and your family!! Congratulations!!!
Verified by BankSouth Mortgage Company, LLC
Twenty-one years. That's how long it had been since my last home purchase, so reacclimating myself to the new and improved home loan process, all while packing and working proved to be challenging, and quick frankly, overwhelming. But choosing Bank South Mortgage as my lender proved to be the right choice because Senior Loan Officer Joy Brown frequently came to my rescue. The questions that I had weren't only quickly answered but she provided a dummied down explanation that I needed to get to the point of the matter and to b... read more
Verified by BankSouth Mortgage Company, LLC
Having not undergone the mortgage loan experience in over 21 years, I didn't recall nor was I at all prepared for the intense process. But despite my anxiousness about it, Joy Brown with Bank South Mortgage was the calming force. She offered gentle reminders and education to make sure that I understood the steps being taken. Thank you Joy for getting me through.
Business response:
Laurie Thank you for allowing me and my team to work for you, you were awesome to work with!! Congratulations!!!
Verified by BankSouth Mortgage Company, LLC
The experience with BankSouth was efficient and Joy Brown was very helpful in explaining processes, documents needed, and what was necessary to get approved for financing. As a senior banker, I appreciated her expertise and quality of service in the process. I would highly recommend her and her team for any type of real estate financing in the future.
Business response:
Sheila, Thank you for the nice comments, and it was our pleasure to work with you
Verified by BankSouth Mortgage Company, LLC
The experience with BankSouth was efficient and Joy Brown was very helpful in explaining processes, documents needed, and what was necessary to get approved for financing. As a senior banker, I appreciated her expertise and quality of service in the process. I would highly recommend her and her team for any type of real estate financing in the future.
Verified by BankSouth Mortgage Company, LLC
There were a lot of choices to lender selection but when I spoke with Joy Brown, I know that she was "the one." Joy reminded me of a teacher. I am a first-time home buyer, so the information was pretty overwhelming. With Joy, she explained it to me every step of the way. I was able to contact her if I had questions etc. Accessibility and knowledge base was very important to me. I closed on my property a couple days ago and I couldn't be more pleased. Try Joy. You will be safe with her. Good luck with your search!!!
Business response:
Thank you so much for your kind words, Nayoki. It was a pleasure to assist you during this important process. Being compared to a teacher is a high compliment, as I believe in educating my clients fully on their options. I'm thrilled that you felt comfortable reaching out with questions and that you felt safe and informed at every step of your journey. Congratulations on your new home! If you, or anyone you know, need any future assistance, please don't hesitate to reach out. Best wishes!
Joy Brown - BankSouth Mortgage Loan Officer has a 4.9 star rating with 528 reviews.
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