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Joy Brown - BankSouth Mortgage Loan Officer

4.8

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Location details

12620 Crabapple Road, Bldg. F, Ste. 201, Milton, GA, 30004, United States

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4.8588 reviews
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Nicholas L.'s profile image
Nicholas L. 

Verified by BankSouth Mortgage Company, LLC

a year ago

Twenty-one years. That's how long it had been since my last home purchase, so reacclimating myself to the new and improved home loan process, all while packing and working proved to be challenging, and quick frankly, overwhelming. But choosing Bank South Mortgage as my lender proved to be the right choice because Senior Loan Officer Joy Brown frequently came to my rescue. The questions that I had weren't only quickly answered but she provided a dummied down explanation that I needed to get to the point of the matter and to b... read more

Laurie A N.'s profile image
Laurie A N. 

Verified by BankSouth Mortgage Company, LLC

a year ago

Having not undergone the mortgage loan experience in over 21 years, I didn't recall nor was I at all prepared for the intense process. But despite my anxiousness about it, Joy Brown with Bank South Mortgage was the calming force. She offered gentle reminders and education to make sure that I understood the steps being taken. Thank you Joy for getting me through. 

Business response:

Laurie Thank you for allowing me and my team to work for you, you were awesome to work with!! Congratulations!!! 

Sheila Renee J.'s profile image
Sheila Renee J. 

Verified by BankSouth Mortgage Company, LLC

a year ago

The experience with BankSouth was efficient and Joy Brown was very helpful in explaining processes, documents needed, and what was necessary to get approved for financing. As a senior banker, I appreciated her expertise and quality of service in the process. I would highly recommend her and her team for any type of real estate financing in the future. 

Business response:

Sheila, Thank you for the nice comments, and it was our pleasure to work with you 

Sheila J.'s profile image
Sheila J. 

Verified by BankSouth Mortgage Company, LLC

a year ago

The experience with BankSouth was efficient and Joy Brown was very helpful in explaining processes, documents needed, and what was necessary to get approved for financing. As a senior banker, I appreciated her expertise and quality of service in the process. I would highly recommend her and her team for any type of real estate financing in the future. 

Nayoki Estelle C.'s profile image
Nayoki Estelle C. 

Verified by BankSouth Mortgage Company, LLC

a year ago

There were a lot of choices to lender selection but when I spoke with Joy Brown, I know that she was "the one." Joy reminded me of a teacher. I am a first-time home buyer, so the information was pretty overwhelming. With Joy, she explained it to me every step of the way. I was able to contact her if I had questions etc. Accessibility and knowledge base was very important to me. I closed on my property a couple days ago and I couldn't be more pleased. Try Joy. You will be safe with her. Good luck with your search!!! 

Business response:

Thank you so much for your kind words, Nayoki. It was a pleasure to assist you during this important process. Being compared to a teacher is a high compliment, as I believe in educating my clients fully on their options. I'm thrilled that you felt comfortable reaching out with questions and that you felt safe and informed at every step of your journey. Congratulations on your new home! If you, or anyone you know, need any future assistance, please don't hesitate to reach out. Best wishes! 

Ryan Ayodele O.'s profile image
Ryan Ayodele O. 

Verified by BankSouth Mortgage Company, LLC

a year ago

Joy was wonderful, she made the lending process smooth and easy to understand. I can't thank her enough! 

Business response:

I'm so glad to hear that you found the lending process to be smooth and easy to understand, Ryan. It was my absolute pleasure to help you through it. Your satisfaction is my top priority, so it means a lot to hear such positive feedback. Thank you for choosing BankSouth Mortgage and for the perfect rating! Feel free to reach out if you have any future needs or questions. 

Javier Sanchez R.'s profile image
Javier Sanchez R. 

Verified by BankSouth Mortgage Company, LLC

a year ago

I want to thank Joy Brown for all her hard work and just her positive energy which got me through this process thank you. She kept me updated throughout the process the entire time I appreciated. Excelente en su trabajo.. 

Business response:

I'm so glad to hear that you had a positive experience, Javier! It was truly a delight to work with you and keep you informed throughout the process. Your feedback means a lot to me and BankSouth Mortgage. I strive to provide the best service possible, and it's gratifying to know it's appreciated. Thank you for your kind words. 

Shirley C.'s profile image
Shirley C. 

Verified by BankSouth Mortgage Company, LLC

a year ago

Bank South made the loan process so simple and I had great communication with their representatives. Joy Brown was a life saver. 

Nelly Akinyi J.'s profile image
Nelly Akinyi J. 

Verified by BankSouth Mortgage Company, LLC

a year ago

Thank you Bank South. Joy and team was a delight to work with. 

Business response:

I am absolutely thrilled to hear that you had a delightful experience with our team, Nelly! It's fantastic to know that we could facilitate your needs and contribute to a positive experience at BankSouth Mortgage. Your generous rating of 4.83 stars truly encourages us to keep delivering the best possible service. Thank you for your kind review. Please don't hesitate to reach out for any future needs. 

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How is Joy Brown - BankSouth Mortgage Loan Officer rated?

Joy Brown - BankSouth Mortgage Loan Officer has a 4.8 star rating with 588 reviews. 

When is Joy Brown - BankSouth Mortgage Loan Officer open?

Joy Brown - BankSouth Mortgage Loan Officer is open now. It is open 24/7.