Joy Brown - BankSouth Mortgage Loan Officer

Business response:

I'm so glad to hear that you found the lending process to be smooth and easy to understand, Ryan. It was my absolute pleasure to help you through it. Your satisfaction is my top priority, so it means a lot to hear such positive feedback. Thank you for choosing BankSouth Mortgage and for the perfect rating! Feel free to reach out if you have any future needs or questions. 

Business response:

I'm so glad to hear that you had a positive experience, Javier! It was truly a delight to work with you and keep you informed throughout the process. Your feedback means a lot to me and BankSouth Mortgage. I strive to provide the best service possible, and it's gratifying to know it's appreciated. Thank you for your kind words. 

Business response:

I am absolutely thrilled to hear that you had a delightful experience with our team, Nelly! It's fantastic to know that we could facilitate your needs and contribute to a positive experience at BankSouth Mortgage. Your generous rating of 4.83 stars truly encourages us to keep delivering the best possible service. Thank you for your kind review. Please don't hesitate to reach out for any future needs. 

Business response:

I'm extremely grateful for your positive feedback, Shirley. It was a pleasure assisting you throughout the process at BankSouth Mortgage. Knowing that my assistance was valuable to you makes my job all the more fulfilling. Please don't hesitate to reach out if you require any more help in the future. I'm always here to assist. Thank you for your kind words and stellar rating! 

Business response:

I'm absolutely thrilled to hear about your positive experience, Ennis! It was my pleasure to assist you with your closing. At BankSouth Mortgage, we aim to provide the best service to our clients and your feedback is a testament to that. Thank you for the kind words and the stellar 5-star rating. Don't hesitate to reach out if you need anything in the future. Best, Joy Brown 

Business response:

Thank you for your review, Maria. I'm thrilled to hear you had a positive experience with our customer service here at BankSouth Mortgage. Your feedback is important to us and I'm pleased to know that I could meet your expectations. I appreciate the 4.66-star rating and your support. Feel free to reach out if you need assistance in the future. 

Business response:

I'm really pleased to hear your positive feedback, Michael! It was a pleasure to assist you throughout your loan process. Here at BankSouth Mortgage, we always strive to make things as understandable as possible for our customers. It's rewarding to know that you found my assistance professional and helpful. Thank you for the 5-star rating, it means a lot to me. If you have any more questions or need further assistance in the future, please do not hesitate to get in touch. 

Business response:

Thank you so much for your feedback, Russell! I'm thrilled to hear that you had a fantastic experience with our team here at BankSouth Mortgage. It was a pleasure to assist you, and I'm glad we were able to support you throughout the process. Your recommendation means the world to us, and I'm grateful for the opportunity to work with someone as wonderful as you. If you ever need anything in the future, please don't hesitate to reach out. Thanks again, Russell! - Joy Brown