This profile has been claimed by the business owner or representative.
Keke's Breakfast Cafe
- Breakfast & Brunch
- Ocoee, FL
About this business
Location details
282 Moore Rd, Ocoee, FL, 34761, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:30 p.m. | |
| Tue | 7:00 a.m. to 2:30 p.m. | |
| Wed | 7:00 a.m. to 2:30 p.m. | |
| Thu | 7:00 a.m. to 2:30 p.m. | |
| Fri | 7:00 a.m. to 2:30 p.m. | |
| Sat | 7:00 a.m. to 2:30 p.m. | |
| Sun | 7:00 a.m. to 2:30 p.m. |
first they got me paying 16 dollars for a chocolate chip pancake just to sprinkle 5 little pebbles of chocolate, i do the carry out service they tell me itll take 10 minutes. no 40 minutes go by im still sitting there with them just looking at me little to my knowledge instead of calling out my name when the food was done they just have it sitting there. on god im never going back
Business response:
Hi Aidan A. - We're sorry to hear about your experience, which clearly doesn't meet your nor our standards. If you would like a team member to follow up, please email information@kekes.com. Thank you!
Food room temperature. I sat alone, only ordered 1 egg over easy, white toast and a strip of bacon. Wait time 45 minutes. When I went to cash out they said let me find your waiter. I thought why? I had to find them for jelly. Really disappointed.
This used to be my favorite place for breakfast. Since the management company for Denny's took over it's been downhill ever since. I ate here today for the first time in months. My omelet and potatoes were cold. I advised my server that stated she tell the manager and nothing was done. I'm no longer a regular and I have been coming here since the original KeKe's was built.
Business response:
James, We thank you for the years of loyalty towards Keke's, and we're very sorry to hear about your recent disappointing experience. We feel awful that we fell short during your visit, and that your usual dining experience did not measure up to your expectations. We will work harder to ensure your next meal with us is warm and satisfying, just as you remember. Hope to see you soon!
Haven't eaten here (or any location) in years due to subpar food. Thought I would give it another try. Order Scrambler Bowl with scrambled eggs, double mushrooms and spinach, no cheese. The "scrambled" eggs were a thin pancake of eggs lightly scattered with mushrooms (I ordered double) and spinach. Folded over on itself and laid atop a pile of both overcooked and undercooked sliced potato rounds (called home fries). Also ordered a Classic Belgian Waffle that was way overcooked. It was very crispy and tough. The only thing ... read more
Business response:
We appreciate your detailed feedback, Rob. We strive to provide a top-notch dining experience and will work harder to ensure your next visit exceeds your expectations. Your insights are valuable to us as we continuously aim to improve our service performance at Keke's. Please stop by soon so that we can bring you the 5-star, top-notch dining experience you deserve.
Going downhill. We've always loved Keke's, especially the Ocoee location, but this experience was very disappointing. First of all, the menu has changed and getting a banana nut waffle is now an exercise in nickel-and-diming. So I won't be ordering that anymore. We walked in about 11am and there were lots of available booths but we were told we'd have to wait to be seated - about 3-5 minutes. (Please just seat and let us know it will be a minute if you're short on servers.) We ordered as soon as the server - Amanda - came ov... read more
Business response:
Thank you for sharing your feedback, Pam. We truly value your input and are very sorry to hear about your recent experience at Keke's. What you described does not align with our usual standards and protocols, so we apologize for our sub-par performance. We will work harder to ensure a smoother and more enjoyable visit on your next trip to our restaurant, and we look forward to making this experience up to you by providing our usual brand of terrific hospitality.
This location is very unsanitary. Upon entering this establishment I wasn't greeted by the front desk clerk , therefore the conversation was initiated by my partner. Unfortunately, we were seated by the door in an establishment that was serving around 5 customers at the time. The front desk clerk started shaking the front door Mat in the air, which caused all the dirt to fly and linger in the air. The dirt and dust from the Mat floated around our table and a few pieces landed on the table . When notifying the waitress she l... read more
This is by far the WORST KEKE's in Central Florida! I've been going to Keke's for at least 8 years now. I've NEVER EVER had the HORRIBLE service that was given to me in any other Keke's nor in my life for that matter! I'm a professional and entrepreneur and I take pride in the customer service that I give to my clients and this was far from it. The waitress that greeted us should not be dealing with the public. I'm sure she's good at a lot of things but face to face customer service is NOT IT. She didn't greet us with a sm... read more
We were so hungry and walked in excited for a great breakfast. We sat down and as we 9bserved the staff aimlessly walking around the tables with a bottle of spray and paper towel roll slooowly walking doomed faced, looking like zombies with no desire to work. That was depressing to see while waiting for breakfast. Then the food arrived. Cold raw potatoes so called home fries, the omelet had baggedbacon bits, not real bacon ,dry and disgusting. The omelet was cold. The coffee tasted like the used the same ground multiple ... read more
Went in today place was empty, expected to be in and out. 45 minute wait for food. 15 dollar omelet and the quality of food was very poor. Go to Dixie cream or waffle house before you go here.
Frequently asked questions about Keke's Breakfast Cafe
How is Keke's Breakfast Cafe rated?
Keke's Breakfast Cafe has a 4.7 star rating with 5,542 reviews.
When is Keke's Breakfast Cafe open?
Keke's Breakfast Cafe is open now. It will close at 2:30 p.m.