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4906 Town Center Parkway Suite 104, Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:30 p.m. | |
| Tue | 7:00 a.m. to 2:30 p.m. | |
| Wed | 7:00 a.m. to 2:30 p.m. | |
| Thu | 7:00 a.m. to 2:30 p.m. | |
| Fri | 7:00 a.m. to 2:30 p.m. | |
| Sat | 7:00 a.m. to 2:30 p.m. | |
| Sun | 7:00 a.m. to 2:30 p.m. |
Let's get started on the nightmare that this restaurant is, i arrived to the store on a Tuesday thinking I would be able to enjoy a nice breakfast. Nope, food took almost an hour to come out, when it did the food was cold and my grits were hard as a rock, spoke to the manager Andre, who should really consider his profession... Andre was very stuck up and frankly classist the way he talked to me. Would never recommend this Keke's, go to the one on Atlantic blvd, and for what's it's worth STAY AWAY FROM ANDRE!
Business response:
We're sorry to hear we missed the mark during your visit and appreciate you taking the time to share your feedback. We hope you'll give us another chance to make it right!
Never have I experienced poor service at KeKe's until today. I arrived like 1:40pm, and they close at 2:30pm. I'm guessing closing protocol interfered with my servers attitude because Michael was clearly agitated and rude. Little did l know he was my server considering he'd attended to the older woman across from me twice without even a salutation acknowledging I'd been seated at his assigned table. I asked 4 people if my server would be over since guests who arrived after me had drinks & already ordered before me. Oddly ... read more
Business response:
We're sorry to hear we missed the mark during your visit and appreciate you taking the time to share your feedback. We hope you'll give us another chance to make it right!
If I could leave zero stars I would. We waited over an hour for pancakes, omelettes, bacon, and grits. When the server was asked about the status of the food, he stated that he was waiting on it. Again, we had been waiting over an hour. The waiter was no help at all. The manager also commented to another guest in our party that several customers walked out the restaurant due to unsatisfactory service. Also, our food was between cold and lukewarm at best. Oh, one of our guest never got her food and all she ordered was panc... read more
Business response:
Thank you for taking the time to share your experience with us. We will share with the appropriate teams. If you would like someone to follow up, please email Customer.Service@kekes.com.
This is ridiculous and we are not the only ones that think so. 7 people in our party, they only brought out food for half the party, people missing parts of their food. No syrup brought to the table so the pancakes got cold. My French toast was hard, again no syrup. Waitress was rude when they brought out cold food. Other people at other tables were so fed up they have walked out. I told the manager, this if unacceptable. He said we will get a hefty discount but it doesn't make up for this lack of professionalism and servic... read more
Business response:
Thank you for taking the time to share your experience with us. We will share with the appropriate teams. If you would like someone to follow up, please email Customer.Service@kekes.com.
They didn't have the fryers available, the service was slow and the food was not of good quality. I ordered a kids hamburger meal and the waiter charged me for an adult combo order. I paid in full but unfortunately I won't be visiting them again.
Business response:
We're so sorry to hear about your poor experience. If you would like a team member to follow up, please email information@kekes.com. We'll try our best to make it right!
Currently still here at Keke's. The table was ready at 12:12pm and we are still waiting for half of our party's food (it is 1:30pm). They ordered sandwiches and a waffle. It should not take an hour to make sandwiches or throw some tenders over a waffle. We brought our family since we were in the area and they never had Keke's before. We were hyping it up because the one in Orlando is spectacular but it was honestly very disappointing. At least the food was good. The server was very sweet and did all that she could, but there... read more
Business response:
Hi Monique V. - We're sorry to hear about your experience, which clearly doesn't meet your nor our standards. If you would like a team member to follow up, please email information@kekes.com. Thank you!
Cold potatoes and an uncooked poached egg. Service was uninterested. Nice granite table
Business response:
Thank you for sharing your honest feedback with us. Our goal is to provide each and every guest with the utmost respect and best service possible. We will share this back with the appropriate teams. If you would like a team member to follow up, please email information@kekes.com. Thank you and we hope to serve you again soon. Keke's Breakfast Cafe
Food is average , wait for seating and then for food is terrible. I'd go somewhere else. You will get filled up on drinks before your food gets there. 2 hours from the moment I got here, still No food
Business response:
Thanks for sharing, Wes S.. We'll use this feedback to improve and share the the appropriate team members, and we apologize. If you'd like someone to follow up, please email information@kekes.com.
Visiting from out of the area and thought I would try this place before heading back home and needless to say there's a reason for the low reviews. The food was cold upon delivery. The mimosa was the only thing good. Never again. I should've went to BB's instead.
Business response:
Thanks for sharing, Ameerah B.. We'll use this feedback to improve and share the the appropriate team members, and we apologize. If you'd like someone to follow up, please email information@kekes.com.
Keke's Breakfast Cafe has a 4.4 star rating with 8,474 reviews.
Keke's Breakfast Cafe is closed now. It will open tomorrow at 7:00 a.m.