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Keke's Breakfast Cafe
- Breakfast & Brunch
- Jacksonville, FL
About this business
Location details
4906 Town Center Parkway Suite 104, Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:30 p.m. | |
| Tue | 7:00 a.m. to 2:30 p.m. | |
| Wed | 7:00 a.m. to 2:30 p.m. | |
| Thu | 7:00 a.m. to 2:30 p.m. | |
| Fri | 7:00 a.m. to 2:30 p.m. | |
| Sat | 7:00 a.m. to 2:30 p.m. | |
| Sun | 7:00 a.m. to 2:30 p.m. |
I forgot what I had, sadly it was that depressing. I usually get pancakes with eggs and meat. The ambiance was boring. The reason selected the this place because I was familiar with the restaurant in other parts of Florida although this one not same. The service was just the same boring.
Business response:
Sonya, We're so sorry to hear about your lackluster experience at Keke's. We are as disappointed as you are that our food and service did not meet your standards nor ours. We appreciate your feedback, and will work harder to enhance every aspect of your next visit. Our goal is to provide a memorable breakfast experience to all our guests, and we hope to have the opportunity to exceed your expectations in the future.
No no no no just no!!! Terrible food. I can't believe they get so busy with what they serve to people. This is my third time coming in here but this will be my first review on my total experience at this place. We've had an issue every time we came in and it was always with the food. The service is great my server was so nice and completely understood but just overall nasty food. Will never return here again.
Business response:
We appreciate your feedback, Mickel. We are sorry to hear about your disappointing experiences with our menu selections. We will work harder to ensure that your next visit with us exceeds your expectations, and that your orders are prepared with care and attention. Your satisfaction is important to us, and we value the opportunity to improve.
This place has changed and not for the better. Went for brunch 3/24/24. Had to wait to be seated for almost an hour. The kitchen help couldn't get their act together. It took over an hour to get our food. We were told that our ticket was up next and it still took another 20 minutes for our food to come out. The bacon was overcooked, the grits were under cooked, don't get me started on what was wrong with the chicken and waffles. The wait staff were polite and friendly. The women's bathroom was out of toilet paper. Told the s... read more
Business response:
Debra, We're genuinely sorry to hear about your recent experience at Keke's. We appreciate your feedback on our food as well as our service, and will work harder to ensure a smoother and more enjoyable visit next time. Your satisfaction is important to us, and we hope you'll give us another chance to provide you with the great breakfast experience we're known for.
Service here was very good. However, Prices are through the roof. They advertise a combo meal breakfast with bacon on the website but charged us extra for side order of bacon, also 5 bucks up charge for fruit instead of potatoes and 9 bucks for one pancake. Per the website on the menu the combo should include a side order of bacon but we were charged extra. Be aware to ask before you buy on what is included. This place should also change its menu both online and in the restaurant to be more clear. 55 bucks for two people is ... read more
Business response:
Hello, Dan, We sincerely appreciate your candid feedback. We're glad to hear you enjoyed our service, but we regret to learn that you found our pricing to be excessive. Our goal is to provide excellent quality food and service, and we understand that clear communication about our menu is essential. We'll strive to make improvements in this area, so thank you for bringing this to our attention. We hope you'll consider giving Keke's another try in the future, and best wishes from the team at Keke's.
Terrible service. Mediocre food. 12 open tables with a 35 minute wait. Food is bland and overhyped. Staff moves slower than sloths.
Business response:
Laine, We're truly sorry to hear about your disappointing experience at Keke's. We always strive to provide stellar service and delicious, flavorful meals to our guests. We regret that we didn't meet your expectations this time. Your comments have been taken to heart, and we will make every effort to ensure your future visits are more enjoyable. Thank you for bringing this to our attention.
We had not been there in about a year, and it was so good the last time we were there, but this time the food was not good at all two of us ordered omelettes they were flat omelettes. The potatoes were really mushy. Waffle cold. Nothing was hot. We re-ordered part of It took 20 minutes to get it to the table. There was no urgency about anything while we were there couldn't get half the things we requested. Really bad experience all the way around and then silverware had a really bad smell to it. I keep thinking it was comin... read more
Business response:
Kathy, We deeply regret that your recent visit to Keke's did not meet your expectations. We are usually known for our warm service, delicious meals, and super-clean environment, so we're very sorry to hear that we missed the mark during your recent visit. Your feedback is valuable to us, and we'll work harder to ensure a better experience in the future. We hope you will reconsider allowing us to serve you once again and bring you the Keke's brand of hospitality you deserve.
I rarely write reviews, especially ones that are not positive, but our experience was at this restaurant was rerrible! The eggs were very under cooked, the fruit was moldy and old, they forgot to put cheese and (bacon, which we added) on the undercooked egg wrap, and the service was awful. Again, I very rarely write reviews, but it needs to be addressed.
Business response:
Kerry, We're sincerely sorry to learn about your disappointing experience at Keke's. Our team strives to serve fresh, perfectly-prepared meals along with excellent service, and it's clear we fell short on the day of your recent visit. Please accept our apologies for this lapse. We'll work diligently to improve our food quality and performance so that your next visit will shine. Your feedback is truly appreciated, and we hope to soon have the opportunity to bring you the service excellence you deserve.
This place is bad. A big no no. Long wait times for food. I'm starving. No communication with server, they just disappeared and not very friendly. Food is mid.
Was there on a Sunday morning for breakfast. Terrible service at the Jacksonville Towne Center location.
Frequently asked questions about Keke's Breakfast Cafe
How is Keke's Breakfast Cafe rated?
Keke's Breakfast Cafe has a 4.4 star rating with 7,822 reviews.
When is Keke's Breakfast Cafe open?
Keke's Breakfast Cafe is closed now. It will open at 7:00 a.m.