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Keke's Breakfast Cafe
- Breakfast & Brunch
- Jacksonville, FL
About this business
Location details
4906 Town Center Parkway Suite 104, Jacksonville, FL, 32246, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 2:30 p.m. | |
| Tue | 7:00 a.m. to 2:30 p.m. | |
| Wed | 7:00 a.m. to 2:30 p.m. | |
| Thu | 7:00 a.m. to 2:30 p.m. | |
| Fri | 7:00 a.m. to 2:30 p.m. | |
| Sat | 7:00 a.m. to 2:30 p.m. | |
| Sun | 7:00 a.m. to 2:30 p.m. |
We last came here a couple of years ago and the food and service was great. That being said today while the taste was great and the service was ok there are problems. While being seated for breakfast the hostess had to pull silverware from a dishasher tray at the hostess stand and wipe it off for our setting. She only had a knife and fork for the setting. When the waiter brought our coffee he didn't bring spoons either. We went up to the hostess and asked her for some and although she had just seated us less than five minute... read more
I took my family for a late breakfast during the week. The restaurant was not busy at all,, for this time of the day and that should have been a warning sign for us. It took quite a while for the waitress to acknowledge that we were seated in her section. We finally were given menus and then she took 15 minutes to return to take our order. Mind you - like I stated earlier the restaurant only had a few other diners. We finally received our food and the food was barely warm. We would have asked to have our meals remade but we ... read more
Have a new "worst restaurant experience". This was bad in every way from start to finish. Was seated and forgotten for 20 minutes, order was wrong, eggs way undercooked. Staff gossiping and manager had no clue what was going on and never did anything but stand around. Pretty disappointing. Never again.
Business response:
Lucas, We are truly sorry to hear about your disappointing experience at our restaurant. We strive to provide excellent service and high-quality food, and your feedback is crucial in helping us improve where needed. We will work harder to ensure your next visit with us exceeds your expectations. Thank you for sharing your concerns, and we hope to have another opportunity to deliver you the kind of top-tier service we're known for.
Went for 1st time. It was not what heard about my wife had an omelet, toast, home fries. It was 16.99. I had 2 eggs ,toast, home fries ,Grits, and a 12 Oz coke they charged. $4.00 For the coke, and $4.00 for alittle bowl of grits, total bill was almost $40.00. Can say we will not be back.
Business response:
We are sorry to hear about your experience, Tim. We appreciate your feedback and will work harder to enhance your next visit with us. Your input helps us improve our performance for our valued guests like you. Thank you for sharing your thoughts with us, and we hope you will allow us another opportunity to bring you the top-notch dining experience you deserve.
$48 dollars for breakfast and left hungry grits watery eggs came out wrong the MANAGER recooked WRONG as well didn't care to really understand why talked about it with staff waitress walking past my table looking to my reaction so horrible and uncomfortable watch a waitress playing in our servers hair hope she washed her hands SHE DIDNT should be 0 stars
Business response:
We are truly sorry to hear about your disappointing experience, Tressie. Your feedback is important to us, and we will work harder to ensure a better dining experience with us in the future. We appreciate you taking the time to share your concerns, and we look forward to the opportunity to bring you the terrific dining visit we're known for and that you deserve!
I forgot what I had, sadly it was that depressing. I usually get pancakes with eggs and meat. The ambiance was boring. The reason selected the this place because I was familiar with the restaurant in other parts of Florida although this one not same. The service was just the same boring.
Business response:
Sonya, We're so sorry to hear about your lackluster experience at Keke's. We are as disappointed as you are that our food and service did not meet your standards nor ours. We appreciate your feedback, and will work harder to enhance every aspect of your next visit. Our goal is to provide a memorable breakfast experience to all our guests, and we hope to have the opportunity to exceed your expectations in the future.
No no no no just no!!! Terrible food. I can't believe they get so busy with what they serve to people. This is my third time coming in here but this will be my first review on my total experience at this place. We've had an issue every time we came in and it was always with the food. The service is great my server was so nice and completely understood but just overall nasty food. Will never return here again.
Business response:
We appreciate your feedback, Mickel. We are sorry to hear about your disappointing experiences with our menu selections. We will work harder to ensure that your next visit with us exceeds your expectations, and that your orders are prepared with care and attention. Your satisfaction is important to us, and we value the opportunity to improve.
This place has changed and not for the better. Went for brunch 3/24/24. Had to wait to be seated for almost an hour. The kitchen help couldn't get their act together. It took over an hour to get our food. We were told that our ticket was up next and it still took another 20 minutes for our food to come out. The bacon was overcooked, the grits were under cooked, don't get me started on what was wrong with the chicken and waffles. The wait staff were polite and friendly. The women's bathroom was out of toilet paper. Told the s... read more
Business response:
Debra, We're genuinely sorry to hear about your recent experience at Keke's. We appreciate your feedback on our food as well as our service, and will work harder to ensure a smoother and more enjoyable visit next time. Your satisfaction is important to us, and we hope you'll give us another chance to provide you with the great breakfast experience we're known for.
Service here was very good. However, Prices are through the roof. They advertise a combo meal breakfast with bacon on the website but charged us extra for side order of bacon, also 5 bucks up charge for fruit instead of potatoes and 9 bucks for one pancake. Per the website on the menu the combo should include a side order of bacon but we were charged extra. Be aware to ask before you buy on what is included. This place should also change its menu both online and in the restaurant to be more clear. 55 bucks for two people is ... read more
Business response:
Hello, Dan, We sincerely appreciate your candid feedback. We're glad to hear you enjoyed our service, but we regret to learn that you found our pricing to be excessive. Our goal is to provide excellent quality food and service, and we understand that clear communication about our menu is essential. We'll strive to make improvements in this area, so thank you for bringing this to our attention. We hope you'll consider giving Keke's another try in the future, and best wishes from the team at Keke's.
Frequently asked questions about Keke's Breakfast Cafe
How is Keke's Breakfast Cafe rated?
Keke's Breakfast Cafe has a 4.4 star rating with 8,889 reviews.
When is Keke's Breakfast Cafe open?
Keke's Breakfast Cafe is open now. It will close at 2:30 p.m.