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Keller's American Grill
- Restaurants
- Bettendorf, IA
About this business
Location details
1777 Isle Pkwy, Bettendorf, IA, 52722, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | Closed | |
| Tue | Closed | |
| Wed | 5:00 p.m. to 9:00 p.m. | |
| Thu | 5:00 p.m. to 9:00 p.m. | |
| Fri | 5:00 p.m. to 10:00 p.m. | |
| Sat | 5:00 p.m. to 10:00 p.m. | |
| Sun | 5:00 p.m. to 9:00 p.m. |
The food was awesome, service was great, until we were ready to leave and had a portabella fry that we wanted to take with. The waitress brought the box over and grabbed the portabella fry with her fingers! I am a freak about germs, so that part was a little hard to take!!
Business response:
Thank you for providing your feedback and letting us know about this issue, Suep. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Keller's American Grill
The steaks were not as good as when it used to be Farradays - For the price we expected more quality food. Server was very good just thought the food was average for the price.
Business response:
Thank you so much for your kind words, Murph. We really appreciate you taking the time out to share your experience with us. Hope you visit us again soon! Keller's American Grill
This was our 5th time here and was truly disappointed by the management and their staffing. There was a convention at the hotel with Hudson vehicles, and staffing at both restaurants were major understaffed. While food was still good and friendly servers, just way too stretched out with too many guests and not enough staff.
Business response:
Thank you for providing your feedback and letting us know about this issue, Steaklover. We set a high standard for ourselves and are truly sorry to hear that standard was not met in your interaction with us. Thank you, Keller's American Grill
Took too long to take our order. Wait staff was pleasant, just not well organized. Took 20 minutes to get a glass of water. Food was good.
Business response:
We really appreciate you taking the time out to share your experience with us. Hope you visit us again soon!
Appetizers and service were outstanding; however, the burgers we're dry and unimpressive. This place is a few changes away from being spectacular.
Business response:
Thank you so much for your kind words, Unclebuck. We really appreciate you taking the time out to share your experience with us. Hope you visit us again soon! Keller's American Grill
Excellent dinner!
Very much enjoyed a delicious dinner including the steak trio with a wedge salad and roasted cheesy cauliflower! Service by Andrea was great!
Our server Daniel was the best! His expertise with the menu, his friendliest, all in a timely manner. We'll be back. Great food.
Business response:
We love to hear that!! So glad you enjoyed!
The only complaint was that for a "fine dining" experience for our anniversary dinner, the TVs were a distraction. Also, was surprised how far removed from the main area the restaurant was, we wondered if we were going the correct way, signage could have been better.
Business response:
We wish it was in an easier to find location too! Its easy to get to off the casino floor, but its not always easy to find it the first time. We will look into some better signage options as well as TV locations in proximity to the dining room. Thanks again for choosing us!
Frequently asked questions about Keller's American Grill
How is Keller's American Grill rated?
Keller's American Grill has a 3.9 star rating with 863 reviews.
When is Keller's American Grill open?
Keller's American Grill is open now. It will close at 10:00 p.m.