Ken Ganley Nissan

FANTASTIC SALES REPRESENTATIVE - ROSE STRELBICKI I had a 2012 Nissan Altima, which I loved and always appreciated the excellent customer service and the service technicians at Ken Ganley Nissan. However, my lease was expiring in July 2015, and as I was making a decision to either stay with Nissan or visit new dealers (not Nissan dealers), the Sales Representative Rose Strelbicki contacted me about specials that Nissan had for their customers. Rose contacted me in October 2012 and I gave her a LONG list of "requirements" and expectations that I wanted in a new Altima and told her not to contact me unless she could meet those expectations. She was persistent and contacted me from October 2014 - January 2015, regarding specials that Nissan was offering their customers. However, I wasn't interested until the recent phone call on February 12, 2015. Rose shared with me a couple specials that Nissan was offering customers, like myself, where the lease was close to expiring and said she could give me ALL of my requirements. I confirmed my long list with Rose and drove to Ken Ganley Nissan on Monday, February 16, 2015 and signed a new lease for my 2015 Nissan Altima. I LOVE the new, updated features in the 2015 Nissan Altima (fully loaded and better gas mileage too!) and would recommend this dealership and specifically Rose Strelbicki to anyone looking to purchase/lease a vehicle.

Employees and technicians that I had the pleasure of speaking with went above and beyond and I really appreciate their service! I purchased my car here a few years ago and will continue to service my vehicle with this outstanding staff! The cashier was also very polite!

I love dealing with Rose. She makes the process so easy. She is a joy to work with. I have dealt with Rose for years.

The title says it all. I went to a few other places first, the sales guys were pushy and rude, but here Jon was so friendly and not your typical pushy sales guy, the process was not stressful at all, everyone was friendly. ..service is the new sales and they know here! Thank you :)

Great Service. Atmosphere is homelike. Ken Ganley Nissan's Customer Service is off the charts. I used to have my Maxima serviced at Middleburg Heights but recently their ownership changed and with the change their service has declined. The power steering on my Maxima went out on a Friday around 4:30 while driving kids from school. I needed it to be looked at immediately for safety reasons. I called M.H. Nissan and they were busy but would call me back. It has been 4 months now and still no call back. I called Ken Ganley and Tigh told me to bring it in now even though I would not get their until after they closed. They fixed the problem temporarily even though their service department was closed and did not charge me a thing for the temporary fix. I became a permanent customer. Tigh in Service is the best. In regards to sales, we recently bought a new Rogue from Ken Ganley. Rose Strelbicki is very professional and dedicated to her customers. Her sales process was very upfront and honest which made the entire experience pleasurable. After delivery, She spent nearly 1.5 hours explaining all the details of our new Rogue. We never felt pressured but comfortable that we made the right choice with the right car and the right dealer. All the staff at Ken Ganley make the atmosphere at the dealership welcoming.

I leased my 2014 Nissan Sentra May 29, 2014 and my Dad I leased a 2013 Altima in March 2013, from Ken Ganley Nissan. This is our family’s 4th consecutive Nissan dealing with Rose Strelbicki! Rose is the best-informed and most helpful in the business! We formerly dealt with Tri-City Nissan of Tallmadge which was bought out by Marhofer's and didn't retain the excellent sales staff from Tri-City. Even though there are two other Nissan dealers closer than me than Medina, Ganley's is superior and seems more trustworthy than the others. Rose Strelbicki is so thoroughly knowledgeable about the autos AND the financing possibilities. She presents information throughly and understandably and is a joy to do business with. I also know that my father has received excellent service from the Ganley s rice department on his car. Ken Ganley of Medina appears to be the best choice for a Nissan in this region!

Rose Strelbicki is a gem! Our 4th car with her! I leased my 2014 Nissan Sentra May 29, 2014 and my Dad I leased a 2013 Altima in March 2013 from Ken Ganley Nissan. This is our family’s 4th consecutive Nissan with Rose Strelbicki! Rose is the best-informed and most helpful in the business! We formerly dealt with Tri-City Nissan of Tallmadge which was bought out by Marhofer's and didn't retain the excellent sales staff from Tri-City. Even though there are two other Nissan dealers closer than me than Medina, Ganley's is superior and seems more trustworthy than the others. Rose Strelbicki is so thoroughly knowledgeable about the autos AND the financing possibilities. She presents information throughly and understandably and is a joy to do business with. I also know that my father has received excellent service from the Ganley s rice department on his car. Ken Ganley of Medina appears to be the best choice for a Nissan in this region!

As usual a wonderful experience. Thank you so much for working as quickly as you guys did to make my buying experience a great one!