Ken Ganley Nissan

I purchased a used min van from Ken Ganley Nissan the end of June. First, I could tell during the test drive that the brakes were in need of service. Upon inspection by their service dept. I was notified that the pads had about 2000 miles of life left. An offer was made to take 300 off of the price and I could get them repaired myself. Great. Took the van home. The next morning, to my dismay, the van would not start, turn over, etc., but there was power. Called my salesman who got permission to send out a couple of guys and try to jump it. No luck. Had it towed to Ganley and the starter needed replaced. Ganley took care of it. When I took it in to get the brake pads done about a week later I was notified that the oil pan was in need of replacing, the tranny fluid was foul, and there were 2 seeping valve gasket covers. After calling around the best price for the work was around 950.00. Scheduled the work. The Hyundai service dept. called me after removing the old oil pan and said, "Um...we've got some more bad news for you. The oil in the old pan is like tar and the master mechanic said the engine is full of this stuff. You'll be lucky to get 10,000 more miles before the engine blows and there is no way to fix it." They replaced the oil pan and stopped work rather than waste my money, which I really appreciated. I immediately called Ken Ganley and notified them of my "dilemma". Even though the car was sold to me "as is" the service manager, Frank, said they would be willing to trade me out of the van and give me the value minus taxes. That sounded MORE than fair. I was told to find another vehicle and they would hold it. I perused the Ganley websites and settled on another car which I arraigned to test drive the next morning. When I arrived, before opening, another gentleman was taking it out for a test drive...nice. Luckily it fell through. I had my mechanic check it over and decided to go for it. Frank said they would work up the numbers and get back to me. After a bout of phone tag he said I would be getting 5500 towards the replacement car minus the money for taxes (NOT what I was told). I just bought the van of my nightmares for 7200 with 2000 cash down!!! So, in the span of 3 weeks, I lost 250.00 for the oil pan, 2000 cash deposit, 500 for taxes because I bought an as-is van on it's last leg and had to cover the depreciation over the 3 weeks. Lesson is: NEVER buy a used car without an in depth inspection. I really appreciate Ken Ganley's staff working with me to find a replacement vehicle. At the same time I can't give them 5 stars because I don't feel I should have had to cover the bad engine, etc. I think the fair thing would have been to do what Frank initially promised, refund all the money, minus the taxes. It's not my fault they took this hunk of junk in on trade without a thorough inspection. According to the Hyundai service dept. the bad oil, oil pan, and filthy tranny fluid would have been noted during an oil change, or fluid inspection. Maybe they did know and paid out a paltry sum to the previous owner. Then I come along and buy the problem. Now they are up another 2,000 and anything they get at auction. I'd like to say I'm wrong. I'd like to, but I can't. That being said, at least I have a better car and don't have to worry about my engine blowing at any time. I know I bought it "as-is", but it's still unfair. Well...life is.

We have been buying our cars from Rose Strelbicki from Nissan for about 10 years. Our experience with her has always been very pleasant and informative. She makes purchasing a new car fun and exciting. We love our Nissans. Thank you Nissan for your good experience and excellent service!

Nissan rogue- I love this car, I leased it for 3 years then bought it, I worked with Rose and she was great, She did not pressure me to buy a new one.

We needed a new car . Rose Strelbicki sold us our last ALTIMA, so to HER we go for our NEW ROUGE she did not have what we wanted on her lot but she found it and it was ours in one day! What wonder knowledge and service she has provided us with.. we will always call on her! CUDOS

Rose Strelbicki did a great job helping us purchase our certified Nissan Altima. Rose took the time to explain all the features on the car also. Thank you Rose!

After researching the selection of vehicles I would be willing to buy, my hunt led me to numerous dealerships with no result. On a whim we headed down to Medina and stopped in at Ken Ganley's lot. With three vehicles that were of my liking salesman Antoine came out and gave me the details on each one. A short conversation and test drive later I walked out that day with a quote in hand. They were reasonable in their negotiations, gave me a very fair price on my trade-in and were absolutely customer friendly. If you are in the market and considering a Nissan, definitely stop in for a look around.

Bought a 2015 Altima after long deliberation about buying a car. The salesperson was expedient on getting me out of there once I decided on the car and didn't have any hassle while I was there. Overall good experience. This is our 2nd car from this dealership in 3 months.

We traveled from Georgia to Ohio to purchase my dream car. DJ Finkbeiner was amazing to work with and did not let us down! My car was just as he told me - not disappointing and great! He went above and beyond to pick us up from airport and had everything ready to go. We left there extremely happy and drove 11 hours home in our "new to us" beautiful Saab 9-3 convertible. Thank you DJ and everyone at Ken Ganley Nissan for making us very happy! Colin and Elissa Campbell, Cumming, GA