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5180 Montville Dr, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 4:00 p.m. |
"Service Dept is First Rate. AA++. Love that you can stop..." Service Dept is First Rate. AA++. Love that you can stop by without an appointment and they will take the best care of you!! Thank you for always doing a great job.
"The entire staff is great to work with.Kind,..." The entire staff is great to work with. Kind, professional and knowledgeable. The service department recommends what your car needs and will not recommend services that are not needed.
Business response:
We appreciate your positive feedback.
"The negotiation worked out well. Nice staff. Nice..." The negotiation worked out well. Nice staff. Nice facilities. I really don’t have much else to say. I ended up with more car than I anticipated
Business response:
It sounds like you are pleased with your vehicle and your visit here. Thank you for your business.
"I had I had excellent service and the process went smoothly." I had excellent service from beginning to end. People were very friendly, efficient and helpful throughout the whole experience. I would recommend this dealership to anyone. Thank you.
Business response:
Thank you for recommending Ken Ganley Nissan in Medina.
"It was enjjoyable and DJ explain all the features on the car" very enjoyableDJ explain all the features and how to use them the price was okay wished it could have been a lower or a little more on my trade all in all they did a good job
Business response:
Ann, we are glad you had an enjoyable experience with Ken Ganley in Medina. Thank you.
"New Lease and pass Service" All the persons I have mentioned in this review are outstanding customer relations people. The ability to do that comes natural and from within. There training and understand of the Nissian product(s) I have or have had. Leasing and service must be commended.
Business response:
"Outstanding customer relations" is a wonderful compliment. Thank you for your high praise of Rose Strelbicki, Nick Bena and Mike McNeeley.
"Ken Ganley by far the best Nissan Dealer" I purchased my first Rouge at a different dealership and felt left alone and not helped and just another person at their showroom. Well, I went to Ken Ganley and I felt so important and everyone was so friendly and helpful. The service is outstanding both on the sale floor and in service. I usually go early in the morning and the service guy is the best. I just connected with everyone at this dealership very quickly and the sales process was fast and just perfect!!
Business response:
We appreciate you taking the time to provide feedback regarding your sales and service visits here. Thank you!
"Great customer service" Worked very hard to give me exactly what I wanted and explained everything to me about the new car I was leasing. Very thorough about the agreement I was signing.
Business response:
We are glad to hear you got what you wanted and that everything was explained.
"Service was good and timely. " Service was good and done in a timely manner. I was unimpressed with the initial time when I dropped off the car. I would have expected for the service department to already understand the reasons I brought in my car not for me to explain the service. The service was excellent and the people were very professional and courteous.
Business response:
"Professional, courteous and excellent" is how our customers visits with us are. Thank you for noticing.
Ken Ganley Nissan has a 4.6 star rating with 4,927 reviews.
Ken Ganley Nissan is closed now. It will open at 9:00 a.m.