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5180 Montville Dr, Medina, OH, 44256, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 8:00 p.m. | |
| Tue | 9:00 a.m. to 7:00 p.m. | |
| Wed | 9:00 a.m. to 7:00 p.m. | |
| Thu | 9:00 a.m. to 8:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 12:00 a.m. to 4:00 p.m. |
"Service Assistance by Mike McNeeley" The Service was amazing - Mike worked exceptionally hard to respond to my request and service my Vehicle - He worked within my time frame and and contacted me each step of the way.. I have known Mike as a meticulous worker through several of my Nissans I feel that I can always trust his judgment about necessary repairs or work to be done. This service took extra effort on his part and Nissan should be proud of his performance.
Business response:
Monica, we appreciate you taking the time to post this exceptional review of your service advisor.
"Great Sales and Service AGAIN" This is the second time I’ve bought a brand new car from Ken Ganley, and specifically through “Rambo.” First, Rambo is a very easy salesman to work with. He showed me lots of options before I decided upon my Sentra. No pressure at all, which is what my wife and I appreciate. Rambo answered all my questions and was totally upfront about all my finance and service questions. Second, I bought my first Nissan in 2015 and the service has been superb. The workers always honor my warranty and remembe... read more
Business response:
Jesse, thank you for your repeat business and your wonderful review of John "Rambo" Ramsey.
"They found my problem" I was having a problem with getting heat in my Rouge. Thanks to Vince, Nick, Tigh and Mike on my third trip to service. They found the problem which was an improper Heater Box Assembly. Thank God Dave Weber was on top of his game and recognize this issue. Great job by all.
Business response:
Thank you for your great review of our awesome service department.
"Very Friendly and Knowledgeable" The staff was very friendly and knowledgeable. They were happy to see me again and offered snacks and beverages while I waited. The oil change and tire rotation were both completed, after which they shared the current tread wear on my tires with an estimate of how many miles before tires would need replacing. They also shared some "recommended service options" which I declined. Hey, they're just doing their job and it's great to have all the options explained so I can make an informed decisi... read more
Business response:
We are happy to hear you had an "excellent experience as always". Thank you.
"they were great help. very processional.l also felt very..." they were great help. very processional.l also felt very welcome. The dearler and other employees were very helpful as well. They were very processional.
Business response:
We are glad you felt welcomed and that we could help.
"Great as always. Prompt and painless experience. Lots of..." Great as always. Prompt and painless experience. Lots of options and worked with my needs in relation to model and payments. Rose is always very helpful and knowledgeable.
Business response:
Ken Ganley Nissan appreciates your repeat business and your high praise of your sales professional Rose.
"My 3rd Rogue Lease" Rose was patient with all of my questions. She provided options without pressure toward any particular option. Rose explained the differences between the body styles and listened to the options and features we wanted.
Business response:
Thank you for your top-notch review of your salesperson Rose at Ken Ganley Nissan.
"AMAZING PURCHASE " I had the best experience with Mike and Duke in purchasing my new vehicle. Mike was super friendly was very helpful and did not try selling me a dream or something out of my reach and kept it real with me the whole entire time and got me approved the same day, when I got there went for my test drive signed my papers car was washed and I was on my home in less than an hour " BEST EXPERIENCE EVER" I will be back in the future. I am definitely sending friends and family your way Mike and Duke. Kindest Regard... read more
Business response:
Cassandra, we are glad you had the "best experirence ever" here at Ken Ganley.
"Very fast" They are very fast and very thorough. My old place closed without notice so I looked up dealerships before leasing a second time, I have not been disappointed yet. Always polite too.
Business response:
Jenni, we appreciate your great review.
Ken Ganley Nissan has a 4.6 star rating with 4,927 reviews.
Ken Ganley Nissan is closed now. It will open at 9:00 a.m.