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Carretera Puerto Peñasco - Caborca Km 23 Colonia Ejido, Puerto Peñasco, Col. Ejido Miramar, Miramar, SO, 83553, Mexico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
Our beachfront view with Luna Blanca was amazing and beautiful!
Business response:
Hello Mrs. JoAnnaMarie, good morning. Happy to hear you have enjoyed your stay and hope we can see you back very soon. Kind regards. Carmen Cañez
Me encanta la privacidad, las instalaciones y lo espacioso de los condominios. Solo tengo una observación, las sábanas, colchas y un tapete de la habitación estaban sucios en el momento de mi llegada y fue desagradable.
Business response:
Hola Sra. Tapia, gracias por su estancia, por escoger Kivoya, como sus vacaciones, y esperamos pronto vuelva, los esperamos. Y en cuanto detalles, muchas gracias por hacer saber, lo vamos a revisar y espero no vuelva a pasar, y tener mucho más cuidado con ello. Saludos Carmen Cañez
buena atención del personal
Business response:
Muchas gracias Sr. Vazquez. Los esperamos pronto. Saludos! Carmen Cañez
Beautiful, peaceful and also provided me with my beautiful birthday cake 🎂 looking forward to my next coming back
Business response:
Hello Mrs. Rodriguez, good morning!!Thank you very much!! Hope we can see you soon. Kind regards! Carmen Canez
We're owners at the Encanto property and love love love being at our second home but when we're not there it makes us happy to open our doors and allow others to be able to have the same experiences that we do. There is too much goodness to list but if I had to narrow it down, I'd have to say we love the amazing sunsets, the view from the room that looks like we're floating, and exploring on the beach. Kivoya helps connect potential guests to our unit and helps them with anything they may need along the way. We're happy t... read more
Business response:
Thank you very much Mr. and Mrs. Antunes for all your support. Sincerely! Carmen Canez
We are owners at Encanto Living, and soon to be owners at Luna Blanca in Rocky Pointe Mexico. Kivoya manages both of our properties,and, I must say, they are exceptional at what they do! Carmen, the Kivoya manager at the properties is always so professional and is a problem solver. She is always kind and courteous. The entire property is always immaculate. The housekeeping staff is great at what they do. As an owner, KIVOYA takes care of all our rentals. It’s a great feeling to know that we are being well taken care of... read more
Business response:
Hello Mrs. Claudette, good afternoon. I really appreciate your feedback, I will keep doing my best to improve ourselves and make Kivoya Management even better as today!! Kind regards!! Carmen Cañez
su playa me gustó mucho, muy limpia el agua.
Business response:
Muy bien, Muchas gracias Sra. Lourdes. Los esperamos pronto nuevamente con nosotros, gracias por escoger Kivoya para sus pasadas vacaciones. Saludos. Carmen Cañez
This is our 4th time at this property; Encanto & Luna Blanca! We absolutely love the large spacious condos, both pools, and access to the beach. I also enjoy access to the Mayan and we always go there for one day to spend time at their pool and have lunch/or Dinner. We kept trying to reach Carmen at Kivoya from Luna Blanca 401. When we checked in on Friday she said the office would be open 8-5 pm but we stopped that next morning and she was not there. As she said they had ice for us to buy. We had also been trying ... read more
Business response:
Hello Ms. Fiori, we sincerely apologize for not being able to give as great service as we have In the past. We are in the process of hiring additional staff as we are fully booked and still trying to train and bring the team back to speed after being closed for a while. Rest assured we are working hard to improve and give our best. We look forward to you visiting us again. Thank you for your feedback.
The property was beautiful and meticulously maintained. The few and minor problems we had were addressed promptly. But beyond that, the property managers went way beyond the call of duty to help us when we had car problems after checking out. Thank you Alma, Carmen and Eduardo for everything!
Business response:
Hello Mrs. Cindy, good morning!! Hope you are doing well today! You are welcome. Hope you got safe home. See you back soon. Sincerely! Carmen Cañez
Kivoya has a 4.5 star rating with 674 reviews.
Kivoya is closed now. It will open at 9:00 a.m.