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Carretera Puerto Peñasco - Caborca Km 23 Colonia Ejido, Puerto Peñasco, Col. Ejido Miramar, Miramar, SO, 83553, Mexico
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
We are owners at Encanto Living, and soon to be owners at Luna Blanca in Rocky Pointe Mexico. Kivoya manages both of our properties,and, I must say, they are exceptional at what they do! Carmen, the Kivoya manager at the properties is always so professional and is a problem solver. She is always kind and courteous. The entire property is always immaculate. The housekeeping staff is great at what they do. As an owner, KIVOYA takes care of all our rentals. It’s a great feeling to know that we are being well taken care of... read more
Business response:
Hello Mrs. Claudette, good afternoon. I really appreciate your feedback, I will keep doing my best to improve ourselves and make Kivoya Management even better as today!! Kind regards!! Carmen Cañez
su playa me gustó mucho, muy limpia el agua.
Business response:
Muy bien, Muchas gracias Sra. Lourdes. Los esperamos pronto nuevamente con nosotros, gracias por escoger Kivoya para sus pasadas vacaciones. Saludos. Carmen Cañez
This is our 4th time at this property; Encanto & Luna Blanca! We absolutely love the large spacious condos, both pools, and access to the beach. I also enjoy access to the Mayan and we always go there for one day to spend time at their pool and have lunch/or Dinner. We kept trying to reach Carmen at Kivoya from Luna Blanca 401. When we checked in on Friday she said the office would be open 8-5 pm but we stopped that next morning and she was not there. As she said they had ice for us to buy. We had also been trying ... read more
Business response:
Hello Ms. Fiori, we sincerely apologize for not being able to give as great service as we have In the past. We are in the process of hiring additional staff as we are fully booked and still trying to train and bring the team back to speed after being closed for a while. Rest assured we are working hard to improve and give our best. We look forward to you visiting us again. Thank you for your feedback.
The property was beautiful and meticulously maintained. The few and minor problems we had were addressed promptly. But beyond that, the property managers went way beyond the call of duty to help us when we had car problems after checking out. Thank you Alma, Carmen and Eduardo for everything!
Business response:
Hello Mrs. Cindy, good morning!! Hope you are doing well today! You are welcome. Hope you got safe home. See you back soon. Sincerely! Carmen Cañez
Loved this property. Very spacious and the pool and view of the ocean was amazing
Business response:
Hello Mr. Wright, good afternoon. Thank you very much for your feedback. Hope we can see you back very soon. Sincerely. Carmen Cañez
Loved every bit of are stay! Enjoyed the view the ocean the firepit and the tv
Business response:
Hello, good afternoon!! Happy to hear you have enjoyed your past stay. Hope we can see you back very soon. Kind regards. Carmen Cañez
Love making reservations with Kivoya and will continue doing it!! Great customer service snd property we normally get is always nice and clean. Definitely will continue recommending this location :)
Business response:
Hello Mrs. Erica, good afternoon!!I am very happy to hear you have enjoyed your past stay. And keep coming to our resorts or homes. Kind regards!!! Carmen Cañez
Very nice place, friendly workers
Business response:
Hello Mr. Dago, thank you very much for choosing Kivoya. Great and Happy to hear you have enjoyed your stay. Hope we can see you back very soon. Sincerely!!! Carmen Cañez
Las instalaciones son de lo mejor
Business response:
Hola Buenas noches Sr. Juan. Muchas gracias!! Lo esperamos pronto nuevamente con nosotros en Kivoya. Saludos. Carmen Cañez
Kivoya has a 4.5 star rating with 756 reviews.
Kivoya is closed now. It will open at 9:00 a.m.