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L3 Oasis Hotel
- Hotels
- Palm Springs, CA
About this business
Location details
2000 N Palm Canyon Dr, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 11:00 p.m. | |
| Tue | 7:30 a.m. to 11:00 p.m. | |
| Wed | 7:30 a.m. to 11:00 p.m. | |
| Thu | 7:30 a.m. to 11:00 p.m. | |
| Fri | 7:30 a.m. to 11:00 p.m. | |
| Sat | 7:30 a.m. to 11:00 p.m. | |
| Sun | 7:30 a.m. to 11:00 p.m. |
It was an unexpected pleasure. The most disappointing were the beds, I wish the hotel had better mattresses. However, this is not a complaint. I was extremely surprised at the value. That made up for it. I would def return. The location was further north than I expected. However, the staff was extremely friendly, great pool, and the cleanliness made me feel comfortable.
Business response:
Thank you for the wonderful feedback! We are thrilled that our friendly staff, clean rooms, and great pool value made your stay an unexpected pleasure.We appreciate your honest note about the mattresses, and we are sharing this with our management team to help us prioritize future room upgrades.When you plan your next trip, please let us know so we can help you choose a room with our newest bedding or discuss room locations that might better suit your travel needs.
Exceptional Nothing at all. Everything was excellent and exceeded my expectations. I absolutely loved my stay here! The rooms were beautiful, clean, comfortable, and very well maintained. The staff was amazing, friendly, and incredibly helpful. Everyone went above and beyond to make sure we had everything we needed. Honestly, I booked this hotel by mistake because I was originally looking at a different property, but it turned out to be the best mistake! I am so happy I found this hotel and would definitely stay here again. ... read more
Business response:
Dear Gabriela,Thank you so much for sharing this wonderful review! We are absolutely thrilled to hear that your accidental booking turned out to be the best mistake ever.It is fantastic to know that our beautiful rooms, cleanliness, and facilities exceeded your expectations. I will be sure to share your kind words with our entire staff, who will be delighted to hear that their friendly and helpful service made such a positive impact on your stay.Providing memorable experiences is what we strive for, and knowing we achieved a... read more
Exceptional
Exceptional
Exceptional
The stay was very nice. I would consider staying there again. At night the pool is lighted and it’s a very quiet atmosph There are not enough disabled ramps. We had to park in the front but our room was in the back of the facility. Only one disabled ramp and two or three disabled parking spaces The pool area was very nice. Spacious. Areas to have parties, cabanas, wide area and a jacuzzi. The property was clean and the staff was very friendly.
Business response:
Dear Tomeka,Thank you for the fantastic 9/10 review and for highlighting our beautiful, spacious pool area, clean property, and friendly staff. We are thrilled to hear you enjoyed a peaceful night by the lighted pool and jacuzzi, and that you would consider staying with us again.We also want to sincerely thank you for bringing the accessibility layout to our attention. We apologize for the inconvenience you experienced with the location of the disabled parking spaces and the limited number of ramps near your room. Feedback l... read more
Exceptional
Pleasant, comfortable, nice updated room, dated hotel Way overpriced. Holiday weekend but to pay all in $400 a night was over the top. That said glad we got a room. Friendly staff, nice room
Business response:
Thank you for taking the time to share your review with us.We are happy to hear that you found our staff friendly and your room to your liking. We are also glad that we could accommodate you and provide a place to stay during a busy holiday weekend.However, we understand your frustration regarding the pricing. Holiday weekends bring peak demand to the Palm Springs area, which drives our seasonal rates up. We always aim to provide a high-quality experience that reflects the value of your stay, and we apologize if the price po... read more
Overall, it was a good experience. The pros outweigh the cons and I would go back. The TV doesn’t work or the wifi, we tried calling the front desk they said they’ll send someone but noone ever came. The lady at the front was abrasive when asked where the ice machine was. Some of the umbrellas by the pool were broken, the music playing could also be better The location, cleanliness
Business response:
Thank you for sharing your feedback with us.We honestly apologize for the multiple issues you experienced during your stay. It is incredibly frustrating to deal with broken TV and Wi-Fi services, and it is completely unacceptable that our team promised to send assistance but failed to follow through. We are also deeply sorry for the abrasive service you received at the front desk; this does not reflect our standards of hospitality.Your feedback regarding the pool umbrellas and the music selection has been shared directly wit... read more
Frequently asked questions about L3 Oasis Hotel
How is L3 Oasis Hotel rated?
L3 Oasis Hotel has a 4 star rating with 3,436 reviews.
When is L3 Oasis Hotel open?
L3 Oasis Hotel is closed now. It will open at 7:30 a.m.