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L3 Oasis Hotel
- Hotels
- Palm Springs, CA
About this business
Location details
2000 N Palm Canyon Dr, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 11:00 p.m. | |
| Tue | 7:30 a.m. to 11:00 p.m. | |
| Wed | 7:30 a.m. to 11:00 p.m. | |
| Thu | 7:30 a.m. to 11:00 p.m. | |
| Fri | 7:30 a.m. to 11:00 p.m. | |
| Sat | 7:30 a.m. to 11:00 p.m. | |
| Sun | 7:30 a.m. to 11:00 p.m. |
Exceptional
The stay was very nice. I would consider staying there again. At night the pool is lighted and it’s a very quiet atmosph There are not enough disabled ramps. We had to park in the front but our room was in the back of the facility. Only one disabled ramp and two or three disabled parking spaces The pool area was very nice. Spacious. Areas to have parties, cabanas, wide area and a jacuzzi. The property was clean and the staff was very friendly.
Exceptional
Pleasant, comfortable, nice updated room, dated hotel Way overpriced. Holiday weekend but to pay all in $400 a night was over the top. That said glad we got a room. Friendly staff, nice room
Business response:
Thank you for taking the time to share your review with us.We are happy to hear that you found our staff friendly and your room to your liking. We are also glad that we could accommodate you and provide a place to stay during a busy holiday weekend.However, we understand your frustration regarding the pricing. Holiday weekends bring peak demand to the Palm Springs area, which drives our seasonal rates up. We always aim to provide a high-quality experience that reflects the value of your stay, and we apologize if the price po... read more
Great family get away - love the simple little place - Staff is usually great, and you do have familiar faces. The only issue we had was when requesting items from one of the cleaning ladies; she seemed to be bothered, no personality, she didn't even have to clean our room. We took out our own trash and cleaned up after our little ones, it wasn't the normal staff that we had seen in the past We love the family vibe, not too crowded, only downfall is no adjoining rooms for big groups, however, they will put your parties close... read more
Business response:
Thank you for being a returning guest and sharing your valuable feedback with us.We are thrilled to hear that you love our family vibe, the uncrowded atmosphere, and seeing familiar faces on our staff. We appreciate your understanding regarding our lack of adjoining rooms and are glad our team could accommodate your group by keeping your rooms close together.However, we honestly apologize for the disappointing interaction you had with one of our housekeeping team members. It is disheartening to hear that she seemed bothered ... read more
It was great! The pools
Business response:
Thank you appreciate the great review!
Not a bad value for money if the things I mentioned get fixed. The window doesn’t open and AC is horribly noisy - so it was either a cool temperature or silence. This is not ok. The pool area needs to be maintained better - in the evening there were wet towels left on every chair - no one cared to take them away. Centrally located, a few minutes drive to downtown or 25-30 minutes relaxed walk.
Good
Overall, it was a good experience. The pros outweigh the cons and I would go back. The TV doesn’t work or the wifi, we tried calling the front desk they said they’ll send someone but noone ever came. The lady at the front was abrasive when asked where the ice machine was. Some of the umbrellas by the pool were broken, the music playing could also be better The location, cleanliness
Business response:
Thank you for sharing your feedback with us.We honestly apologize for the multiple issues you experienced during your stay. It is incredibly frustrating to deal with broken TV and Wi-Fi services, and it is completely unacceptable that our team promised to send assistance but failed to follow through. We are also deeply sorry for the abrasive service you received at the front desk; this does not reflect our standards of hospitality.Your feedback regarding the pool umbrellas and the music selection has been shared directly wit... read more
Frequently asked questions about L3 Oasis Hotel
How is L3 Oasis Hotel rated?
L3 Oasis Hotel has a 4 star rating with 3,398 reviews.
When is L3 Oasis Hotel open?
L3 Oasis Hotel is open now. It will close at 11:00 p.m.