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L3 Oasis Hotel
- Hotels
- Palm Springs, CA
About this business
Location details
2000 N Palm Canyon Dr, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 11:00 p.m. | |
| Tue | 7:30 a.m. to 11:00 p.m. | |
| Wed | 7:30 a.m. to 11:00 p.m. | |
| Thu | 7:30 a.m. to 11:00 p.m. | |
| Fri | 7:30 a.m. to 11:00 p.m. | |
| Sat | 7:30 a.m. to 11:00 p.m. | |
| Sun | 7:30 a.m. to 11:00 p.m. |
Very Good
quite alright first thing i saw was a dead cockroach so that wasnt a good start, (had little bugs in the bathtub too), the overall cleanliness wasnt great, towels with stains on them & the bathroom was small & a bit stained too & didnt have a window nor a ventilation device there was no safe to lock our valuable items rllyyy pricey for what you get, but i understand that because of coachella the prices were high everywhere nice parking area, beds were comfy & big, easy check in& out, location was alright, the room itself loo... read more
Business response:
I am so sorry to hear about your experience. Finding pests and stained linens is completely unacceptable, regardless of the time of year or local event pricing. We strive to provide a clean and comfortable environment, and it's clear we missed the mark during your stay. I have shared your comments regarding the pests, cleanliness, and the lack of ventilation with our housekeeping and maintenance teams to ensure these issues are addressed immediately. While we do adjust rates during Coachella, that should never mean a comprom... read more
Good
Very Good
Ok First, the bathroom felt outdated. For example, the sink and mirror area were outside the actual bathroom, and while that area looked modern, once you entered where the toilet and shower were, it felt like a different, older room. The bed wasn’t very comfortable, and neither were the pillows—just okay. On the positive side, it was quiet, and I enjoyed the multiple pools—those areas were nice—but the pool water seemed a bit dirty and could use more cleaning. Also, what I really didn’t like is that I stayed three nights, an... read more
Business response:
Thank you for taking the time to share such detailed feedback. I’m glad you enjoyed the quiet atmosphere and our pool areas, but it’s clear we fell short of providing the seamless, comfortable stay you expected. I’ve noted your comments regarding the bathroom layout and the discrepancy in decor; we are constantly looking at ways to bridge those gaps during future renovations. I also apologize that the bed and pillows didn't provide the high level of comfort we aim for. Most importantly, I am very sorry about the lack of hous... read more
Good
Toimiva majoitus tarpeisiimme.
Hotel was pricey. I’ve stood at smaller hotels with 3 stars that were better than this time around at the oasis. Pool was dirty. Rooms were ok. I’ve stood here twice in the past. It was a better experience back then than it was this last weekend I was there.
Business response:
We apologize for the inconveniences you faced at the property, we strive to do the best for our guest and would like to make this right. We take all comments and concerns seriously and will be addressing the issue immediately. Thank you again for the feedback.
Exceptional
Frequently asked questions about L3 Oasis Hotel
How is L3 Oasis Hotel rated?
L3 Oasis Hotel has a 4 star rating with 3,375 reviews.
When is L3 Oasis Hotel open?
L3 Oasis Hotel is open now. It will close at 11:00 p.m.