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L3 Oasis Hotel
- Hotels
- Palm Springs, CA
About this business
Location details
2000 N Palm Canyon Dr, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 11:00 p.m. | |
| Tue | 7:30 a.m. to 11:00 p.m. | |
| Wed | 7:30 a.m. to 11:00 p.m. | |
| Thu | 7:30 a.m. to 11:00 p.m. | |
| Fri | 7:30 a.m. to 11:00 p.m. | |
| Sat | 7:30 a.m. to 11:00 p.m. | |
| Sun | 7:30 a.m. to 11:00 p.m. |
Great family get away - love the simple little place - Staff is usually great, and you do have familiar faces. The only issue we had was when requesting items from one of the cleaning ladies; she seemed to be bothered, no personality, she didn't even have to clean our room. We took out our own trash and cleaned up after our little ones, it wasn't the normal staff that we had seen in the past We love the family vibe, not too crowded, only downfall is no adjoining rooms for big groups, however, they will put your parties close... read more
Business response:
Thank you for being a returning guest and sharing your valuable feedback with us.We are thrilled to hear that you love our family vibe, the uncrowded atmosphere, and seeing familiar faces on our staff. We appreciate your understanding regarding our lack of adjoining rooms and are glad our team could accommodate your group by keeping your rooms close together.However, we honestly apologize for the disappointing interaction you had with one of our housekeeping team members. It is disheartening to hear that she seemed bothered ... read more
It was great! The pools
Business response:
Thank you appreciate the great review!
Not a bad value for money if the things I mentioned get fixed. The window doesn’t open and AC is horribly noisy - so it was either a cool temperature or silence. This is not ok. The pool area needs to be maintained better - in the evening there were wet towels left on every chair - no one cared to take them away. Centrally located, a few minutes drive to downtown or 25-30 minutes relaxed walk.
Business response:
Dear Anton, Thank you for sharing your feedback with us. We are so pleased to hear that you enjoyed our central location and that our staff earned a perfect 10/10 from you! However, I am very sorry for the frustrations you experienced regarding the AC noise and the pool area. We want our guests to have both a cool room and a peaceful night's sleep, so I have flagged your comments with our maintenance team to inspect the unit in that room immediately. Additionally, I’ve shared your note about the pool towels with our housekee... read more
Good
Exceptional The room always súper clean & the staff always nice.
Business response:
Thank you so much for the wonderful review!We are absolutely thrilled to hear that your room is always super clean and that our staff is always nice. Providing consistent cleanliness and warm hospitality is exactly what we strive for, and your kind words mean the world to our team.We truly appreciate your support and cannot wait to welcome you back for another perfect stay!
Exceptional
Exceptional
Exceptional
Overall, it was a good experience. The pros outweigh the cons and I would go back. The TV doesn’t work or the wifi, we tried calling the front desk they said they’ll send someone but noone ever came. The lady at the front was abrasive when asked where the ice machine was. Some of the umbrellas by the pool were broken, the music playing could also be better The location, cleanliness
Business response:
Thank you for sharing your feedback with us.We honestly apologize for the multiple issues you experienced during your stay. It is incredibly frustrating to deal with broken TV and Wi-Fi services, and it is completely unacceptable that our team promised to send assistance but failed to follow through. We are also deeply sorry for the abrasive service you received at the front desk; this does not reflect our standards of hospitality.Your feedback regarding the pool umbrellas and the music selection has been shared directly wit... read more
Frequently asked questions about L3 Oasis Hotel
How is L3 Oasis Hotel rated?
L3 Oasis Hotel has a 4 star rating with 3,451 reviews.
When is L3 Oasis Hotel open?
L3 Oasis Hotel is open now. It will close at 11:00 p.m.