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L3 Oasis Hotel
- Hotels
- Palm Springs, CA
About this business
Location details
2000 N Palm Canyon Dr, Palm Springs, CA, 92262, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 11:00 p.m. | |
| Tue | 7:30 a.m. to 11:00 p.m. | |
| Wed | 7:30 a.m. to 11:00 p.m. | |
| Thu | 7:30 a.m. to 11:00 p.m. | |
| Fri | 7:30 a.m. to 11:00 p.m. | |
| Sat | 7:30 a.m. to 11:00 p.m. | |
| Sun | 7:30 a.m. to 11:00 p.m. |
Nice but was accidentally charged twice I was accidentally charged twice Nice pool area good coffee in lobbey
Business response:
Dear Carli,Thank you for reviewing your stay with us and for highlighting our excellent staff, great pool area, and lobby coffee. We are glad you enjoyed those aspects of your visit.However, I am deeply concerned to hear that you were accidentally charged twice. This is absolutely not the standard of service we aim to provide, and we want to correct this for you immediately.Our management team is looking into your reservation (Number 6167911585) right now to reverse any erroneous charges. Depending on your banking institutio... read more
Exceptional
Exceptional That I had to leave soon Everything
Business response:
Hi Walter: We are so happy you enjoyed your stay with us. Thank you for your feedback, and hope to see you soon. Best Regards, L3 Oasis Hotel
Pleasant
Wonderful The air conditioner is a bit noisy, and there was no ice in the ice machine on either day during our stay which was really needed because the temperatures were above 100°. Also could use a microwave in the room to reheat our leftover lunch/dinner. The room was very clean. The bed linens and towels and robes were very fresh, almost new!
Business response:
Dear Brian,Thank you for the fantastic 9/10 rating and for taking the time to share your feedback! We are thrilled to hear that you found your room exceptionally clean and that our fresh linens, towels, and robes added comfort to your stay. It is also wonderful to see a perfect 10/10 score for our staff, location, cleanliness, and overall value.However, we sincerely apologize for the inconveniences you experienced. With temperatures climbing above 100°, we completely understand how essential a fully functioning ice machine i... read more
Very Good
Very Good
Exceptional
Definitely going back! The shower rod was rusty, the tub was slow to drain and there was a sticky substance on the floor like duc tape residue, but other than that it was very clean. The staff was amazing! We loved our room! The furniture was nice, and the wood shutters were a plus! It was nice to get some sun light without compromising privacy. We had a pretty pool view through the palm trees. We enjoyed the pool and cabanas!
Business response:
Dear Christopher,Thank you so much for the fantastic 9/10 review and for sharing your experience with us!We are absolutely thrilled to hear that our amazing staff made you feel so welcome and that you loved your room. It is wonderful that you enjoyed the nice furniture, the palm tree pool views, and the privacy offered by our wood shutters. We are also glad you had a great time relaxing in our pool and cabanas!We sincerely appreciate your constructive feedback regarding the shower rod, the slow tub drain, and the residue on ... read more
Frequently asked questions about L3 Oasis Hotel
How is L3 Oasis Hotel rated?
L3 Oasis Hotel has a 4 star rating with 3,576 reviews.
When is L3 Oasis Hotel open?
L3 Oasis Hotel is open now. It will close at 11:00 p.m.