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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Awfull The location Really dirty not worth it.
Business response:
Hello Angel, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
Location is OK but the worst experience for all hotels from La Quinta Inn and no breakfast The room was acutally half baseroom. AC is too high to reach. Moreover, it said there will be free breakfast when I booked the hotel, but it did not provide at all! Still, the parking space is not well maintained. some cars are crowded and difficult to find a suitable parking space. location is OK, the other facilities are bad
Business response:
Hello YANSHU, Know that your voice is of tremendous importance to us and we value your comments about our location and parking. We hope that you will return as it is our ongoing goal to surpass expectations of service and accommodations.
i wan be ale to have a refaunds at the reception. I want my money back noisy. very dirty uncomfortable, smelling very bad ….. orribile
Business response:
Hello Alexander, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
With some improvements, this hotel could be a 3 star rating, but at the moment it's under 2. No coffee making facility, fridge froze everything (no way to control the temperature), breakfast not available (there is a breakfast room , but it was closed), despite having double glazing, the trains can be heard. Room was large, location close to subway, comfortable large bed, large bathroom.
Business response:
Hello Paul, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide you with a superior experience and change your perception of our hot... read more
Disappointing bed linens were dirty and had hair strands, took nearly 3hrs to get a comforter instead of regular linens for bed and pillowcase.
Business response:
Hello Karina, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
good but not for family it was not clean. no hot water in shower but it was there in wash basin. it was at good location
Business response:
Hello Lalit, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.
Bad I will not come back neither recommends. Very, very dirty !! Even the beds
Business response:
Hello Pablo, I regret to discover that you weren't thoroughly impressed with us during your most recent stay most especially about the cleanliness of the room. I assure you that we have the highest standards of cleanliness and that your comments are very important to us and are being addressed immediately with our staff. We hope you'll return someday to see how we have addressed and improved upon the issues that you have expressed, thanks to your valuable feedback.
Bad Chambres sales, taches sur le sol, papiers.. Les draps du lit n'avient pas ete changes !!!! (Je me demande vraiment quand font le menage?) Les meubles abîmés, chaise cassé .. Fenetres mal isoles on entendait la rue passante. Clime super bruyante Pas la possibilite de laisser le bagage (pardon, oui mais dans un salle ouverte pas surveillé...) Acceuil desagreable, aucun effort pour proposer de l'aide. Bref, je croyais que le fait d'être une chaine hôteliere garantie un minimum.. mais dans cet hôtel ce n'est pas le cas. Ouv... read more
Business response:
Hello Pablo, Thank you so much for sharing your review and giving us an honest look at the guest experience in our hotel. I do hear your suggestions for improvement for the room and surroundings. I apologize if you did not feel that our housekeeping met your own standards of cleanliness, though our own standards are very high and include checking up to ensure that rooms are as clean as can be. We hope to see you again soon and to impress you with our continuous improvements.
Disappointing
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.