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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Décevant La chambre était assez sale. ( draps et couvertures avec des taches, des trous) Les clés pour entrer ne fonctionner jamais Nous devions quitter la chambre à 11h. Nous nous sommes mis d'accord avec le personnel pour laisser notre voiture stationner jusqu'à 3pm. Finalement le jour du départ. On nous a refuser ou demandais de payer un supplément. Proche du metro
Business response:
Hello GabrielBouriez, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you had with the room and surrounding cleanliness, encountered during your stay. We are continuously improving upon our services and accommodations while addressing our policies and procedures for minimizing and attending to these situations. We appreciate the feedback and will use it to address our operations in the hope that upon your next visit we can exceed your expectations.
Opinión No me gustó que no fueran hacer aseo todos los días, tenia que pedirlo yo. La iluminación pésima, muy oscura, como sugerencia, colocar luz arriba de la cama. No solo lámpara con la luz de la puerta que se apagaba sola, era con sensor de movimiento. Además no se podia ocupar el comedor, no habia para hacerse un té o café por último. Podría ser mejor con cocina compartida, hacerse uno el desayuno, almuerzo, once. Me gustó la habitación que tenía varios muebles grandes, ademas de una cama amplia y calefacción.
Business response:
Hello Cabrera Lobo, Know that your voice is of tremendous importance to us. We value your business and thank you for the insight regarding our hotel. We hope to see you again to provide you with an exceptional level of service and hospitality.
Poor Para comenzar la califaccion no servia, la television no tenia señal , el cuarto no estaba limpio y no tenia toallas para bañarse el personal amable pero no me resolvieron el problema !! Solo la uvicacion !!
Business response:
Hello Luis, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provi... read more
inconvenient and miserable They promised parking, there was none. They promised breakfast, there was none. The bathroom was dirty, there was no water filling station nor ice. And the room key didn’t work. My charger couldn’t even stick in the wall, it kept falling out. nothing.
Business response:
Hello Sharma, Thank you for your assessment of our hotel and the facilities we offer. I am sorry to hear that you found parking to be inconvenient and I want to let you know that we take your suggestions to heart and are reconsidering the available choices. We try to accommodate everyone and offer the best parking possible but unfortunately, we don´t always manage to do so. Your insight is invaluable and will help us to better the quality of the facilities that we have on offer.
Fair
Poor
will look for other options next time. only had 10 parking spaces. staff was no help at all. was told parking is first come and if you don’t get a space your on your own. phones did not work in room. rooms were very small. door was broken on room. had to lift it to get it to lock and had to play with key card to unlock it. how close it was to the subway. easy access.
Business response:
Hello Wolford, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement. We are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to mana... read more
Fraude, no elijan este hotel. Cero limpieza, cuartos muy sucios. Nunca hubo ni café ni nada, se ofrecia según en la pagina.
Business response:
Hello Juan Manuel, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
great location, but cleaning could be greatly improved could have been cleaner, and it’s in need of some general maintenance very close to the station for travelling to Manhattan.
Business response:
Hello Jo, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to provide... read more
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open tomorrow at 12:00 p.m.