This profile has been claimed by the business owner or representative.
La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
the shower not working… not there cleaning.. the bathroom and bad room no clean 170 $ for 2 tonight for what
discriminación mala atención mala atención
Business response:
Hello Ana, We appreciate that you've taken the time to share with us regarding our hotel. Insights such as this are invaluable and help us to better our services and accommodations. Thank you.
Poor
Don't even look at this hotel Poor quality service, hotel room very dirty, the floor has never seen a hoover before. Arrived in the evening and the towels were dirty, not stained but with dirt attached (thank God I brought mine), bathroom walls full of any type of hair ancient dry dirt liking. The bath was full of hair. Very questionable the fact that booking.com still keeps this hotel on their website. I spent the whole night on the phone with booking.com, trying to get a refund and go to another hotel. They never gave me a... read more
Business response:
Hello Jaz, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.
Poor Two days I did not have an electronic key for my room. I just received room service one day of the 7 days I stayed in the only day I received room service they broke my door electronic key. Every time I wanted to enter my room I had to go to the lobby, they gave me a new card it didn' work, had to go back and then they would come up with a physical key to open the room. They never cared about fixing the issue, the lamp in my room was not working and the AC was making horrible noises all the time it was on. Horrible expe... read more
Business response:
Hello Jeremy, I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially since we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.
Very dirty and disgusting smell of this hotel. Very dirty and disgusting smell of this hotel. They provide us the room downstairs and didn’t have window like the pictures the post. The hotel very dirty and the location is not safe. Strongly discourages don’t book this room. We don’t like anything this hotel. We cannot stay at this hotel so just leave after check in.
Business response:
Hello KHANH DUY, Thank you for bringing to our attention your experience and comments regarding your stay in our hotel. We take this very seriously and are very sorry about the issues you faced; this information has been forwarded to management to address promptly. Thank you again for sharing and we hope to earn your business in the future by continuing to evolve and improve guest experience.
Bad All the information and pics in the booking app is not the same The room is dirty, no any security system in the hotel, no coffee machine, breakfast is included but they told us there is no breakfast, the parking side and the back door of the hotel is full of rats this is very discustting I went to LA Quinta hotel in Orlando it was way different to this one, iam shocked!!! Is this the same LA Quinta group¿ I don't think so. I want a refund cuz it's very smelly and dirty and insecure place. Nothing It's a very bad and ins... read more
Business response:
Hello Faisal, I am very sorry to hear that you experienced such an unusual circumstance and inconvenience during your most recent stay with us. We would like you to know that guest satisfaction is of extreme importance to us and your feedback has been forwarded to management. We truly thank you again for sharing your feedback and for your valuable business.
Fair
Fair
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.