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La Quinta Inn Queens
- Hospitality
- Long Island City, NY
About this business
Location details
37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad Chambre sale, il n'y a pas de petit déjeuner, la salle qui apparaît sur le site avec les photos du petit déjeuner n'existe pas selon le personnel présent, il n'y avait pas de bouilloire, pas de café comme mentionné, le jaccuzi n'est sûrement pas existant non plus . J'ai eu besoin de 2 serviettes de douche qui manquaient, cela c'est révélé impossible : pas de serviettes dans cet hôtel!!! J'ai vérifié sur le site de booking.com, tout y est mentionné, je ne comprends pas que vous puissiez participer à cette arnaque en conti... read more
Business response:
Hello Martin, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Never staying here again The property did not look like a La Quinta one bit, it was very dirty, the blow dryer didn’t work and the AC blew really fowl smell. location was great close to a lot
Business response:
Hello Brian, Thank you for taking the time. Your feedback is especially important to us, and I am saddened to hear of your experience. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Nada recomendable Sucio y dejado. Nos encontramos un calcetín de otro cliente bastante a la vista y en el lavabo una uña postiza y nosotros no utilizamos.No hacían la habitación ni cambiaban toallas. Eramos 3 y en el armario un colgador. No había servicio de café. No hay servicio de guardamaletas y no se hacían responsables de ellas. Que estaba cerca del metro en Queens
Business response:
Hello Carmen, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Bad Very bad experience, the heating did not work, nor the TV, the managers did not solve me, I had to leave the room, it was very cold, the worst that they did not refund my money
Business response:
Hello Mario, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to manag... read more
Bad
Disappointing
Fair
Fair Everything
Business response:
Hello Carmen, Thank you for sharing your experience, and I am deeply sorry for the inconveniences that you encountered during your stay. The fact that we have failed to meet your full expectations is disappointing and we are determined to work even harder towards ensuring that each guest enjoys a great experience. Please reach out to us so we can gather more information and investigate this matter. I hope you will find your expectations to be far surpassed if you ever returned to the area, we would like to invite you back fo... read more
The stay was okay. the property is located between 2 metro station. both are near. connection to the downtown is easy. The property was not expensive, so can expect what you only pay for
Business response:
Hello Christian, I sincerely apologize for your experience; this is not the impression we want to leave our valued guests with. I do want you to know that we take guest comments very seriously and that all the issues you have brought to our attention are being promptly addressed especially those that you’ve shared about the cleanliness of the rooms. Our guest satisfaction is vital to our success and your feedback will promote needed changes. I hope that you will consider staying with us again so that we can have a chance to ... read more
Frequently asked questions about La Quinta Inn Queens
How is La Quinta Inn Queens rated?
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
When is La Quinta Inn Queens open?
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.