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37-18 Queens Blvd, Long Island City, NY, 11101, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Disappointing
Aceitável. Quarto sem manutenção. Banheiro extremamente sujo. Carpetes dos corredores com cheiro de xixi. Boa localização. A 3 quarteirões do metrô.
Business response:
Hello Giovanna, We are so sorry to hear that you did not enjoy your stay with us and that you faced such an unusual situation. We continue to strive to improve our service and accommodations so that we may provide the highest level of guest satisfaction. For that reason we are incredibly sorry that we failed to meet your needs. We hope to earn your business on future travels so that you can see our continuous improvement., we are so sorry that we missed the mark during your recent stay. This feedback has been forwarded to ma... read more
Bon hotel pas cher et commode. L'état de la chambre en général, ça aurait besoin de réno. La plomberie en particulier est déplorable. Les matelas et les oreillées sont inconfortable. Très bien situé, à 2 minutes d'une station de métro et 15 minutes plus tard vous estes à time square.
Business response:
Hello Levasseur, We are always striving to improve our offerings and that is why your input is so important. Thank you for sharing your feedback pertaining to your experience at our hotel. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.
Dirty and old Definitely the cleaners is the worst thing, I never stayed in Hotel so dirty like this one. I will never stay again in this Hotel. The location is the only positive thing about the Hotel, is pretty close of the subway station.
Business response:
Hello Gleison, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the unusual situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
this need to shutdown by the city is not clean nothing nasty place
Business response:
Hello Mike, Thank you for taking the time to write such a thorough review regarding your most recent stay. We are very sorry to learn that you were not able to fully enjoy your stay due to the unusual situation you experienced. Your feedback is taken very seriously and has been forwarded to management so that appropriate steps may be taken. Thank you again for your feedback.
it was disgusting and I would like to be accommodated for this stay that I paid for because it was unacceptable especial our room wasn’t cleaned and properly inspected. it was left over food in the refrigerator and our bed wasn’t made with clean sheets the room we had was disgusting and I have pictures to include because I would like to be accommodated because that was outrageous
Business response:
Hello Justin, We appreciate that you have taken the time to share your recent experience and find this very distressing. Our primary goal is always to provide our guests with an enjoyable experience. For that reason, we sincerely apologize to have failed you. Please keep us in mind for a future stay so we can show you how we are continuously working to grow and evolve in these areas. We certainly take this very seriously and have forwarded it to management. We appreciate that you've taken the time to leave advice for our fut... read more
Fair
El hotel mas desagradable de todo Nueva York Fumaban demásiado en las habitaciones y se sentía mucho mal olor La ubicación
Business response:
Hello lenin josue, Thank you for taking the time to write this review and share your experience. This is certainly not taken lightly and has been forwarded to management for review. Providing our guests with a safe and enjoyable experience is of extreme importance to us. We are working hard to improve our provided services and hope you will return to experience them with a future stay.
Pésima Que hubiera más limpieza y atención. En 9 noches nunca fueron a limpiar la habitación ni recoger basura. Realmente nada me gustó.
Business response:
Hello Marta, We are sorry to hear about those issues, if it was reported to us during your stay, we would have time to resolve it. We make sure that our cleaners adhere to the guidelines, especially during this pandemic, we would appreciate it if these things can be reported to us as we do not want this to happen again.
La Quinta Inn Queens has a 2.7 star rating with 9,216 reviews.
La Quinta Inn Queens is closed now. It will open at 12:00 p.m.