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La Quinta Inn & Suites Dallas Mesquite

3.0

About this business

Location details

118, US-80, Mesquite, TX, 75149, United States

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WeekdayScheduleStatus
Mon12:00 p.m. to 12:00 p.m.
Tue12:00 p.m. to 12:00 p.m.
Wed12:00 p.m. to 12:00 p.m.
Thu12:00 p.m. to 12:00 p.m.
Fri12:00 p.m. to 12:00 p.m.
Sat12:00 p.m. to 12:00 p.m.
Sun12:00 p.m. to 12:00 p.m.
3.03,720 reviews
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Arita's profile image
Arita 
5 months ago

it was not a good experience would’ve definitely stayed somewhere different Everything was dirty or out of order there were roaches and other insects in all our groups rooms beds were dirty also 

Business response:

Hello Arita, Thank you for sharing your feedback. We take cleanliness and maintenance seriously, and your concerns about the conditions of your room are noted. We will ensure that your comments are passed along to the appropriate departments for review. Your experience is important to us, and we appreciate you bringing this to our attention. Your feedback helps us improve and provide a better experience for all future guests. 

Oholibama's profile image
Oholibama 
5 months ago

Horrible place Nothing it was roach infested, we checked in and checked out the same night we couldn’t sleep there and then we were offered another room and there were roaches on the walls in the hallway. Nothing it was roach infested, we checked in and checked out the same night we couldn’t sleep there and then we were offered another room and there were roaches on the walls in the hallway. 

Business response:

Hello Oholibama, Thank you for sharing your feedback. Cleanliness and comfort are important to us, and we will ensure your comments are relayed to the appropriate team for review. We take matters of pest control seriously and will continue to work on maintaining our standards in all areas of the hotel. Your experience is invaluable as we strive to improve our services for future guests. 

Russell's profile image
Russell 
6 months ago

Disappointing 

Andy's profile image
Andy 
6 months ago

It was ok Door of our room wasn’t sealed and we could hear people talking in the hall. You could see an inch outside. The room echoes Dining area 

Business response:

Hello Andy, Thank you for sharing your feedback regarding your recent stay. We appreciate your observations about the room acoustics and privacy. Your comments regarding the dining area have also been noted, as we continually seek to enhance our guest experience. We value your insights and hope to provide an even better stay for future guests. 

Roberto's profile image
Roberto 
6 months ago

No quiero regresar ahi Que se quedaron con mi deposito a pesar que deje el cuarto super limpio es es un robo Estaba bien , 

Business response:

Hello Roberto, Lamentamos que tengas esa impresión de tu experiencia con nosotros. Todos los depósitos son manejados de acuerdo a nuestras políticas y procedimientos. Te recomendamos contactar a la administración del hotel directamente para discutir cualquier preocupación que tengas. Apreciamos tus comentarios y esperamos que consideres darnos otra oportunidad en el futuro. 

Shaneequa's profile image
Shaneequa 
6 months ago

Not satisfying It was Nasty they didn’t properly clean up bed looked like it was slept in before we arrived crumbs on the floor bathroom was digesting I had to go out and get cleaning supplies to clean up there was a boiler in my room that bugs was crawling out of I was very disgusted That the hotel was close to stores 

Business response:

Hello Shaneequa, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve. 

Angela's profile image
Angela 
6 months ago

Fair Elevator was broken and when it worked it was dumpy Staff Clean fresh room 

Business response:

Hello Angela, We regret to hear about your experience with the elevator but are glad you found your room clean and fresh. Our team constantly works to provide a comfortable stay for all our guests. Should you have further feedback, feel free to reach out to our management team directly. 

Matthew's profile image
Matthew 
7 months ago

Very Poor No hot water, and they didn't have breakfast like the website said that they do 

Business response:

Hello Matthew, We apologize for the inconveniences faced during your stay. Your feedback will be shared with our team for improvement. We recommend reaching out to the hotel directly for further assistance regarding your concerns. 

Jessica's profile image
Jessica 
7 months ago

Very Poor 

Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite

How is La Quinta Inn & Suites Dallas Mesquite rated?

La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,720 reviews. 

When is La Quinta Inn & Suites Dallas Mesquite open?

La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.