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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Bad
Worst experience ever My room smelled like cigarettes when I very first got there it needed to be dusted an it needed to be mopped the air conditioner didn't work the breakfast was only eggs toast waffles cereal juice an coffee no meat. The room was dirty they said they would do there best to accommodate me when I arrived that was a lie they didn't they said I could pay now an come back later nobody stays at the front desk. The prices of their stuff is way to high. My stay was awful an I won't be back an I don't an won't rec... read more
Business response:
Hello Lorinda, We regret to hear about your experience and appreciate you sharing your feedback. We strive to provide a comfortable stay for all our guests and will address the concerns you've mentioned with our team. Should you have any further inquiries regarding your deposit, please do not hesitate to reach out to our management directly for assistance.
Bad We were NOT INFORMED before we booked 5 days that the hotel was under construction! Ripping carpet up, dangerous flooring, requested handicapped room, no shower chairs, breakfast staff was rude and put food away 15 minutes early! Not much
Business response:
Hello Tammy, We apologize if your stay was impacted by the renovations. Our team is always looking for ways to improve the guest experience, and we appreciate your feedback to address these concerns for future stays. Thank you for highlighting areas where we can enhance our service and facilities.
Great value stay only if you need a place to sleep. Pillows were not comfortable. No space for toiletries in the shower. Everything had to sit on the shower floor. Had trouble with the lamps. Couldn’t get them to turn on/off. Very dim. Breakfast was HORRIBLE and late. It doesn’t serve till 7am. If breakfast is a must for you. This is not your place. The room itself was nice. Comfortable beds. Nice TV features.
Business response:
Hello Rusty, We appreciate your detailed feedback regarding your recent stay. Our team will look into the points you've raised to ensure a pleasant experience for future guests. Thank you for highlighting the positives about your room. Our management team would like to hear more about your concerns for further assistance.
Fair the hotel was very average. The breakfast was lacking plus cleaning service didn't touch the room the entire time I was there. I only saw a maid as I was leaving. the price and proximity to the convention I was attending.
Business response:
Hello Adam, Thank you for sharing your experience with us. We appreciate your feedback on the breakfast and room cleaning services. We continuously strive to enhance our guests' experiences. Your proximity to the convention center was indeed a great advantage during your stay. We hope to welcome you back in the future for an improved stay.
Disappointing Pests in the room, Minimal breakfast, early construction Good location
Business response:
Hello Lorena, We're sorry to hear about your experience. Your feedback is valuable for enhancing our services. Please feel free to reach out to our management team for further assistance. We appreciate your feedback and hope to welcome you back for an improved stay in the future.
Bad Staff, deposit of 100 unnecessary hotel still outdated for all that. Couldn't stay because they canceled reservations Nothing
Business response:
Hello Rodriguez, We are disappointed to hear about your experience and apologize for any inconvenience caused. Please reach out to our management team directly to discuss your concerns further. Your feedback is valuable to us as we strive to improve our services for all guests.
Bad
Well I get to my room the first time I was in room 204 the ac did not work and we did get move to 215. Then dog was bark Were we can’t go in out the front door have to walk the long way to get to our car It was nice and clean
Business response:
Hello Muldrew, We regret any inconvenience with the front door access but are pleased to hear you found the hotel nice and clean overall. Your feedback is valuable for us to improve our services for future guests. Thank you for sharing your experience with us.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,722 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open tomorrow at 12:00 p.m.