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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
No quiero regresar ahi Que se quedaron con mi deposito a pesar que deje el cuarto super limpio es es un robo Estaba bien ,
Business response:
Hello Roberto, Lamentamos que tengas esa impresión de tu experiencia con nosotros. Todos los depósitos son manejados de acuerdo a nuestras políticas y procedimientos. Te recomendamos contactar a la administración del hotel directamente para discutir cualquier preocupación que tengas. Apreciamos tus comentarios y esperamos que consideres darnos otra oportunidad en el futuro.
Not satisfying It was Nasty they didn’t properly clean up bed looked like it was slept in before we arrived crumbs on the floor bathroom was digesting I had to go out and get cleaning supplies to clean up there was a boiler in my room that bugs was crawling out of I was very disgusted That the hotel was close to stores
Business response:
Hello Shaneequa, Thank you for alerting us to a potential pest problem. We are investigating and treating to make sure that this is an isolated incident. I assure you that we have strict guidelines we follow, and cleanliness issues are very important to us and are being addressed immediately with our staff. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.
Fair Elevator was broken and when it worked it was dumpy Staff Clean fresh room
Business response:
Hello Angela, We regret to hear about your experience with the elevator but are glad you found your room clean and fresh. Our team constantly works to provide a comfortable stay for all our guests. Should you have further feedback, feel free to reach out to our management team directly.
Very Poor No hot water, and they didn't have breakfast like the website said that they do
Business response:
Hello Matthew, We apologize for the inconveniences faced during your stay. Your feedback will be shared with our team for improvement. We recommend reaching out to the hotel directly for further assistance regarding your concerns.
Very Poor
Horrible The traffic they have coming in and out. I should've just stayed at a motel six. The trashcan in front of the door was overflowing the whole time I was there. No one emptied it the lobby when you walk in look like it had not been mopped in a few days. The elevator doesn't look like it's ever been cleaned According to the hotel rooms are nearly renovated. The room was clean. Yes however, the bed was very hard and uncomfortable pillows were so thin. I did not have any good nights sleep there. I was even scared, and I ... read more
Business response:
Hello Erica, We regret to hear about the inconveniences you encountered during your stay. We appreciate your feedback and will address your concerns with the appropriate teams for improvement. We are glad to know that you found the room clean, though we're sorry the comfort did not meet your expectations. Your comments will help our ongoing efforts to enhance the guest experience. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.
Disappointing We only had one set of towels the wifi kept going out the breakfast was terrible they didn't have Choice of breakfast like the web site said The room was clean and bed was comfortable
Business response:
Hello W, We appreciate your feedback regarding your recent stay with us. We are glad to hear that you found the room clean and the bed comfortable. We apologize for any inconvenience you experienced with the towels, WiFi, and breakfast options. Your comments will be shared with the relevant teams for further review and improvement.
Fair
Poor Manager told me after he charged the rooms and deposit that the elevator was broken and I had to take the stairs carrying my bags and cart up to the 2nd floor. AC made constant racket. Breakfast was minimal. Only scrambled eggs with toast or muffins,no fruit,no meats, very little options both Saturday and Sunday. Just go in knowing the issues. Clean room and comfortable bed with adequate number of towels
Business response:
Hello Mishaleen, Thank you for sharing your experience with us. We apologize for any inconvenience caused by the elevator and AC, as well as the limited breakfast options during your stay. Your feedback will be shared with the team to ensure a better guest experience in the future. We are glad to hear you found the room clean and comfortable, with ample towels provided. Your comments are valuable to us as we strive to improve our services.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,767 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.