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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Very Poor Cleanliness.. Location
Business response:
Hello varghese, Thank you for your feedback regarding cleanliness and location. We constantly strive to maintain high standards in these areas and appreciate your insight. Your comments will be shared with our team to enhance our guest experience in the future. We hope to welcome you back and provide an improved stay next time.
It was ok. The pool was indoor but cold, the gym felt like you were stepping into a cooler. There was three of us staying in one room for three nights and only two sets of towels. Yet staff was hesitant on giving us extra towels when we asked for them. It was convenient
Business response:
Hello villarreal, Thank you for sharing your experience. We appreciate your feedback regarding the pool temperature and the gym conditions, as well as the towel situation during your stay. It’s great to hear you found the location convenient. Your comments will be reviewed to help enhance our guests' future experiences. We hope you consider staying with us again.
Stinky hotel The Hotel had a horrible stench. The snack bar wasn't stocked. Staff was minimally available.
Business response:
Hello Penny, Thank you for sharing your feedback regarding your recent stay. We take all guest comments seriously, and your experience with the stench and snack bar will be shared with the appropriate departments for their awareness. Regarding staff availability, we continuously strive to improve our service. We appreciate your insights as they help us enhance the guest experience for future stays.
Bad Nothing As a result of all the cockroaches, I am currently sleeping. And the booking stated breakfast was offer when I when to see what it was offer at 7:30 am. Nothing was set out
Business response:
Hello Olga, Thank you for sharing your experience. We take cleanliness very seriously and have processes in place to address such concerns. Regarding breakfast, we appreciate your feedback and will review the offering times to ensure clarity for our guests. Your comments are invaluable for maintaining our standards and improving guest satisfaction. Please reach out to our management team for further discussion.
Bad El trato que recibí en la recepción, fue pésimo. Hasta me canceló mi reservación. La ubicación
Business response:
Dear Guest, Lamentamos que tu experiencia en recepción no haya cumplido con tus expectativas. Nuestra ubicación es uno de nuestros puntos fuertes y esperamos que hayas podido disfrutar de lo mejor de la ciudad. Agradecemos tus comentarios, ya que son esenciales para mejorar el servicio. Te invitamos a considerar una nueva estancia para experimentar una mejor atención en el futuro.
Poor
Poor Recepcionista. Siempre molesta La cama
Business response:
Hello Ramon, Lamentamos que su experiencia con el personal de recepción no haya sido lo que esperaba. Su comodidad es importante para nosotros y tomamos en cuenta sus comentarios sobre la cama. Agradecemos que haya compartido sus impresiones, ya que esto nos ayuda a mejorar. Esperamos que encuentre un alojamiento que se ajuste mejor a sus expectativas en su próximo viaje.
Poor
Horrible experience I didn’t like the fact that my son was harassed because he entered the hotel with friends for his birthday, and the front desk assume that he would have all of his friends stay the night, when they simply was getting dress to go party for his 19th birthday. I called the receptionist to let him know that my son will be the one in the room with his girlfriend, and that he’s 18 yrs old, he said he couldn’t stay at first, then he change it, once I was away, he kick my son and friends out, I believe he set the... read more
Business response:
Hello Brandy, Thank you for sharing your experience. It’s important to us that every guest feels welcomed and respected. We take such concerns seriously, and we appreciate your feedback as it helps us understand different perspectives. We encourage you to reach out to our management team directly to discuss your observations in detail, as they can better address your specific concerns and take any necessary steps moving forward. Your feedback is invaluable in helping us improve our services and guest experiences.
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,788 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.