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La Quinta Inn & Suites Dallas Mesquite
- Hospitality
- Mesquite, TX
About this business
Location details
118, US-80, Mesquite, TX, 75149, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 p.m. to 12:00 p.m. | |
| Tue | 12:00 p.m. to 12:00 p.m. | |
| Wed | 12:00 p.m. to 12:00 p.m. | |
| Thu | 12:00 p.m. to 12:00 p.m. | |
| Fri | 12:00 p.m. to 12:00 p.m. | |
| Sat | 12:00 p.m. to 12:00 p.m. | |
| Sun | 12:00 p.m. to 12:00 p.m. |
Horrible The traffic they have coming in and out. I should've just stayed at a motel six. The trashcan in front of the door was overflowing the whole time I was there. No one emptied it the lobby when you walk in look like it had not been mopped in a few days. The elevator doesn't look like it's ever been cleaned According to the hotel rooms are nearly renovated. The room was clean. Yes however, the bed was very hard and uncomfortable pillows were so thin. I did not have any good nights sleep there. I was even scared, and I ... read more
Business response:
Hello Erica, We regret to hear about the inconveniences you encountered during your stay. We appreciate your feedback and will address your concerns with the appropriate teams for improvement. We are glad to know that you found the room clean, though we're sorry the comfort did not meet your expectations. Your comments will help our ongoing efforts to enhance the guest experience. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future.
Disappointing We only had one set of towels the wifi kept going out the breakfast was terrible they didn't have Choice of breakfast like the web site said The room was clean and bed was comfortable
Business response:
Hello W, We appreciate your feedback regarding your recent stay with us. We are glad to hear that you found the room clean and the bed comfortable. We apologize for any inconvenience you experienced with the towels, WiFi, and breakfast options. Your comments will be shared with the relevant teams for further review and improvement.
Fair
Poor Manager told me after he charged the rooms and deposit that the elevator was broken and I had to take the stairs carrying my bags and cart up to the 2nd floor. AC made constant racket. Breakfast was minimal. Only scrambled eggs with toast or muffins,no fruit,no meats, very little options both Saturday and Sunday. Just go in knowing the issues. Clean room and comfortable bed with adequate number of towels
Business response:
Hello Mishaleen, Thank you for sharing your experience with us. We apologize for any inconvenience caused by the elevator and AC, as well as the limited breakfast options during your stay. Your feedback will be shared with the team to ensure a better guest experience in the future. We are glad to hear you found the room clean and comfortable, with ample towels provided. Your comments are valuable to us as we strive to improve our services.
Not pleasant Rooms where not clean, and had a bad smell.
Business response:
Hello Vernon, We're sorry to hear about your experience with the cleanliness of your room. Guest feedback is important to us and we will address this with our housekeeping team to ensure our standards are met. Thank you for bringing this to our attention.
Bad They overcharged me by $100 despite the room being perfectly clean. I checked in at around 10 p.m., but after seeing a bug in the room, I checked out at midnight.
Business response:
Hello Ahmet, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to ou... read more
Disappointing
HORRIBLE Tv didn’t work Microwave didn’t work Couldn’t enjoy my staycation Great location
Business response:
Hello Thomesha, We regret to hear about the inconveniences you experienced during your stay. Your feedback is valuable, and we will address these issues with our team. We're pleased you enjoyed our location, and we hope to welcome you back for a more comfortable experience.
The worst hotel ever I didn't like how the door looked very broken. Someone can see easy through the door inside your room, when I first got there i tried running me a hot bath but the handle wouldn't turn all the way to the hot end because they riged it that way for it to only stop in the middle so I wasn't getting any hot water I went down stairs to let them know they lied and told me that it don't go no further as if it was found like that and they didn't riged it I told them no it's been set like that they kept saying it... read more
Frequently asked questions about La Quinta Inn & Suites Dallas Mesquite
How is La Quinta Inn & Suites Dallas Mesquite rated?
La Quinta Inn & Suites Dallas Mesquite has a 3 star rating with 3,720 reviews.
When is La Quinta Inn & Suites Dallas Mesquite open?
La Quinta Inn & Suites Dallas Mesquite is closed now. It will open at 12:00 p.m.